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Pestana Quinta do Arco Nature & Rose Garden Hotel

4.0 star property

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Photo gallery for Pestana Quinta do Arco Nature & Rose Garden Hotel

Outdoor pool, pool umbrellas, pool loungers
1 bedroom, Egyptian cotton sheets, memory-foam beds, minibar
Villa, 1 Bedroom (Duplex) | 1 bedroom, Egyptian cotton sheets, memory-foam beds, minibar
Exterior
1 bedroom, Egyptian cotton sheets, memory-foam beds, minibar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
Sítio da Lagoa, Arco de S. Jorge, Santana, 9230-018
  • Pico Ruivo
    ‪21 min drive‬
  • PARQUE FORESTAL DE QUEIMADAS
    ‪33 min drive‬
  • Pico do Ariero
    ‪39 min drive‬
  • Funchal (FNC-Cristiano Ronaldo)
    ‪38 min drive‬

Room options

View all photos for Villa, 1 Bedroom (Duplex)

1 bedroom, Egyptian cotton sheets, memory-foam beds, minibar

Villa, 1 Bedroom (Duplex)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom

1 bedroom, Egyptian cotton sheets, memory-foam beds, minibar

Villa, 1 Bedroom

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, Garden View

1 bedroom, Egyptian cotton sheets, memory-foam beds, minibar

Studio, Garden View

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio (Side Sea View)

Studio (Side Sea View) | 1 bedroom, Egyptian cotton sheets, memory-foam beds, minibar

Studio (Side Sea View)

  • Partial sea view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Villa 2 Pax

  • Sleeps 2

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includes taxes & fees
10 May - 11 May
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About this property

Pestana Quinta do Arco Nature & Rose Garden Hotel

Eco-certified guesthouse with rooftop terrace and outdoor pool
Along with an outdoor pool, this guesthouse has a rooftop terrace and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, an arcade/games room and a library are on-site.
Pestana Quinta do Arco Nature & Rose Garden Hotel offers 19 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and minibars. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate dining areas and includes day beds. Memory foam beds feature Egyptian cotton sheets. Cable televisions are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Santana guest house provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the guest house include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Pestana Quinta do Arco Nature & Rose Garden Hotel, you'll be within walking distance of Laurisilva of Madeira. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Just a 2-minute drive from Laurisilva of Madeira and 10 minutes from Eglise de Jesus-Bom Senhor
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Pestana Quinta do Arco Nature & Rose Garden Hotel, you'll find an outdoor pool, a rooftop terrace, and a library. Event space at this guest house measures 431 square feet (40 square metres) and includes conference space. Public spaces have free WiFi. An arcade/games room, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Pestana Quinta do Arco Nature & Rose Garden Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Mediterranean Santana guest house.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 431 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Egyptian cotton sheets
  • Free cot
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-cm TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Living room
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 30 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Quinta Arco Nature Rose Garden Resort Pestana Santana
Quinta do Arco House Santana
Quinta do Arco Santana
Quinta Arco Nature Rose Garden Resort Pestana
Quinta Arco Nature Rose Garden Pestana Santana
Quinta Arco Nature Rose Garden Pestana
Quinta do Arco by Pestana
Quinta do Arco Nature Rose Garden Resort by Pestana
Pestana Quinta Arco Nature Rose Garden Resort Santana
Pestana Quinta Arco Nature Rose Garden Resort
Pestana Quinta Arco Nature Rose Garden Santana
Pestana Quinta Arco Nature Rose Garden
Pestana Quinta do Arco Nature & Rose Garden Hotel Santana
Pestana Quinta do Arco Nature & Rose Garden Hotel Guesthouse
Guesthouse Pestana Quinta do Arco Nature & Rose Garden Resort
Pestana Quinta do Arco Nature & Rose Garden Resort Santana
Quinta do Arco by Pestana
Quinta do Arco Nature Rose Garden Resort by Pestana
Quinta do Arco

Pestana Quinta do Arco Nature & Rose Garden Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 43 out of 92 reviews
Rating 8 - Good. 32 out of 92 reviews
Rating 6 - Okay. 9 out of 92 reviews
Rating 4 - Poor. 1 out of 92 reviews
Rating 2 - Terrible. 7 out of 92 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ziad

Liked: Cleanliness, staff & service
Beautiful gardens and surroundings, but very cold inside the villa. The kitchen was well-equipped with dishes and cutlery, but no salt, coffee, tea, etc. Not at all what I was expecting from a 4-star hotel. Overall, it was not good value for money.
Stayed 1 night in Jan 2025

2/10 Terrible

Patricia

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

ROMANS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Chao Yin Hannah

Travelled with partner
Liked: Cleanliness, staff & service
The beautiful flowers and plants in the facility were wonderful! Going for a swim in the pool near the reception was amazing, especially against the mountainous backdrop. The rotation is also gorgeous and worth checking out! Starting here was like staying at a beautiful nature museum. The two reception staff who served us were extremely helpful and friendly. They allowed us to check out one hour later than usual and invited us to continue using their facilities and amenities after checkout!
Stayed 1 night in Oct 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
It was great would come again
Stayed 8 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and happy stay

A very nice stay with full of beautiful flower smells.
Stayed 1 night in Jun 2024

6/10 Okay

christine

Business traveller, Travelled with partner
Liked: Staff & service, amenities
The villas have horrible beds I had 3 night stay in villa 1 and by second night my back was so sore I was dreading to sleep on that bed … I called front desk and was told I could move to studio for 3rd night … studio was much nicer and bed excellent .. the studio was cheaper and they said could not refund my money so they gave voucher for dinner at next door restaurant .. the grounds are amazing staff very good … avoid villas dirty old and beds horrible!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Oleg, Tucson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings
Stayed 1 night in Mar 2024

8/10 Good

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nice and we were well received
Stayed 1 night in May 2024

10/10 Excellent

Gareth

Stayed 1 night in May 2024

8/10 Good

Peter, Abersoch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 17 nights in Feb 2024

10/10 Excellent

William Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hammock on our porch! The rose garden was beautiful. Our porch had a view of the sea and the mountains. It was nice to have a separate sitting area and the weather was beautiful to enjoy sitting out on the porch.
Stayed 1 night in Nov 2023

8/10 Good

Vitor

Stayed 3 nights in Mar 2023

10/10 Excellent

Krisztina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a nice rose garden and amazing nature.
Stayed 3 nights in Nov 2022

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise.
Stayed 7 nights in Sep 2022

10/10 Excellent

Brian

Liked: Cleanliness
Stayed 11 nights in Aug 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis of calm -- We would recommend this hotel and the attached restaurant which is over the road.
Stayed 1 night in Apr 2022

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort

Pleasant and rather rural feel

Nice garden and a fully equipped bungalow, perfect for a family holiday. It has a pleasant and rural feel. Though some of the towels did not look properly washed and the hand soap was diluted. Better to bring your own.
Stayed 1 night in Aug 2021

10/10 Excellent

Florian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place

Awesome !
Stayed 1 night in Apr 2021

10/10 Excellent

Marcin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The hotel is in the middle of nowhere in a positive meaning. No traffic, fantastic garden, and cozy villas. Heating with fireplace. Breakfast in the tea house, two swimming pools. Excellent.
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Dodita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely recommend - nice area

Very nice set up with individual houses where you have everything you need. Small kitchen with all you might need (plates, glasses, fridge). Ideal for long term stay giving thebfact that you can even cook if you want :)
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
positives - this is a lovely location, set in beautiful private gardens, the chalets are spacious and comfy, and the DIY breakfast substantial. It can be chilly in winter, as the site is north facing beneath the hills. But the lady had kindly turned an electric fan on before we arrived and there is a wood stove. only negatives would be that the bathroom mirror was cracked, and the bathroom had no heating, but if you stay in warmer weather that won't be an issue! We'd definitely go back.

8/10 Good

lou, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautifull unique gardens .

Beautiful gardens and surrounding landscape with majestic trees, plants, flowers and vertical coast line cliffs, from the best that mother nature can give! Just unbelievable beautiful natural landscape.

10/10 Excellent

MAXIME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024