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Kiki Shiretoko Natural Resort

3.5 star property

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Photo gallery for Kiki Shiretoko Natural Resort

Lobby lounge
View from property
Hot springs
Terrace/patio
Forest Deluxe, 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
192 Utorokagawa, Shari, Hokkaido, 099-4351
  • Utoro Onsen
    ‪1 min walk‬
  • Shiretoko National Park
    ‪3 min drive‬
  • Shiretoko National Park Nature Center
    ‪6 min drive‬

Room options

View all photos for Natural Twin Room

Natural Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Natural Twin Room

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Natural Group Room up to 8 guests

In-room safe, iron/ironing board, free WiFi, bed sheets

Natural Group Room up to 8 guests

  • Ocean view
  • Sleeps 8
  • 2 Single Beds and 6 Single Futons

View all photos for Natural Family Room quad type

Natural Family Room quad type | In-room safe, iron/ironing board, free WiFi, bed sheets

Natural Family Room quad type

  • 58 sq m
  • City view
  • Sleeps 4
  • 1 Single Bunk Bed and 2 Single Beds

View all photos for High Floor Sunset Suite up to 8 guests

In-room safe, iron/ironing board, free WiFi, bed sheets

High Floor Sunset Suite up to 8 guests

  • Ocean view
  • Sleeps 8
  • 2 Single Beds and 6 Single Futons

View all photos for High Floor Universal Twin up to 2 guests

High Floor Universal Twin up to 2 guests | In-room safe, iron/ironing board, free WiFi, bed sheets

High Floor Universal Twin up to 2 guests

  • Ocean view
  • Sleeps 3
  • 2 Single Beds

Run of House

  • 21 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Natural Japanese Style Room

Natural Japanese Style Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Natural Japanese Style Room

  • Ocean view
  • Sleeps 5
  • 5 Single Futons

View all photos for High Floor Sunset Twin Room

High Floor Sunset Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

High Floor Sunset Twin Room

  • Ocean view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for High Floor Sunset Deluxe Room up to 8 people

In-room safe, iron/ironing board, free WiFi, bed sheets

High Floor Sunset Deluxe Room up to 8 people

  • Ocean view
  • Sleeps 8
  • 2 Large Single Beds and 6 Single Futons

View all photos for Forest Twin Room

Forest Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Forest Twin Room

  • Partial ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Forest Deluxe, 2 Queen Beds

Forest Deluxe, 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Forest Deluxe, 2 Queen Beds

  • 47 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Kiki Shiretoko Natural Resort

Hotel in Shari with sauna and restaurant
This hotel features a restaurant, a sauna and a complimentary children's club. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities and a vending machine are on-site.
Kiki Shiretoko Natural Resort offers 176 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
During your stay at Kiki Shiretoko Natural Resort, you're just a quick walk from Utoro Onsen. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities, a lift and a terrace
  • On-site recreation includes hot springs, a sauna and a playground
  • Steps from Utoro Onsen and 13 minutes on foot from Oronko Rock
There's a restaurant on site. WiFi is free in public spaces. Kiki Shiretoko Natural Resort offers its guests hot springs and a sauna. A terrace, a complimentary children's club, and a vending machine are also featured at Kiki Shiretoko Natural Resort. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Shari hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:00 AM.
On-site venue – This buffet restaurant serves breakfast and dinner.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,300 for adults and JPY 2,310 for children
  • A restaurant

Things to do

  • Free children's club
  • Hot springs
  • Playground
  • Sauna

Family friendly

  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Outdoors

  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 3 PM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 2310 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 3 PM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Shiretoko Prince Hotel Kazanamiki Shari
Shiretoko Prince Hotel Kazanamiki
Shiretoko Prince Kazanamiki Shari
Shiretoko Prince Kazanamiki
Prince Hotel Shari Cho
Shari-Gun Prince Hotel
Shiretoko Prince Hotel Kazanamiki Shari-Gun, Japan - Hokkaido
KIKI SHIRETOKO NATURAL RESORT Shari
KIKI SHIRETOKO NATURAL Shari
KIKI SHIRETOKO NATURAL
Kiki Shiretoko Natural Shari
KIKI SHIRETOKO NATURAL RESORT Hotel
KIKI SHIRETOKO NATURAL RESORT Shari
KIKI SHIRETOKO NATURAL RESORT Hotel Shari

Kiki Shiretoko Natural Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 161 reviews
Rating 8 - Good. 51 out of 161 reviews
Rating 6 - Okay. 11 out of 161 reviews
Rating 4 - Poor. 6 out of 161 reviews
Rating 2 - Terrible. 2 out of 161 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel room's sanitation system obviously malfunctioned. The toilet reeked of urine smell and despite us scrubbing and cleaning the bathroom and toilet, the urine smell remains. The room temperature is also badly controlled such that we could not sleep as it was too hot and we in fact checked out early. The saving grace is the dinner buffet as the food is of good quality
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Great views and food in Utoro
Great sunset view and excellent dinner and breakfast buffets.
Stayed 1 night in Oct 2024

8/10 Good

Gabriela, Rockaway Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location for people who like hiking. Excellent breakfast and dinner. Big variety of different type of food. Fantastic staff!
Stayed 3 nights in Aug 2023

8/10 Good

MIN FERN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natural Twin room is spacious. Onsen and restaurant food are good. Like the amenities provided. Only thing is no room service - they only changed towels and trash bag need to place at the door yourself.
Stayed 2 nights in Aug 2023

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel with big rooms and space to dit and read comfortably in the room. Excellent dinner buffet with many options. Breakfast was also incredible. Staff is super friendly and nice. This hotel is deserving more than 5 stars
Stayed 1 night in May 2023

10/10 Excellent

Jacob

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice onsen and great kids play room. Very family friendly hotel - incl restaurant
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Stay away from this property. The Shiretoko Dai ichi is the better choice
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Improvement needed
A hotel with nice interiors but very poor service. KiKi takes in guests from all over the world but their staffs speak mainly Japanese. We were caught in the Japan Typhoon Hagibis. It was difficult to communicate our request to help us with a ANA airlines help number and when he finally understood us, this male relationship guy told us we have to do in ourselves. Another request to help call another hotel is also turn down. This time round, we were told no outside call. We have never encounter such service anywhere in japan. Our best experience in KiKi are with the daily housekeeping ladies and their breakfast staffs. Kiki, your international guests need more than a clean nice hotel.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities! The whole place is spotlessly clean and staff are lovely. Breakfast buffet had a wide range of food and everything we tried was good.
Stayed 2 nights in Sep 2019

4/10 Poor

MF

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
No idea why we are being asked to bring our own luggage to our room while other customers has staffs’ help! Also disappointed to dining and onsen facilities.
Stayed 2 nights in Jul 2019

10/10 Excellent

Sherrie, Hawaii

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very friendly and the location was very good, too. We stayed two nights there, however, we could have only Japanese style Tatami room (West Building),and the room was kind of old. That was the only disappointment. The hot spring bath was good and the breakfast was good, too. You have to go this hotel by taxi or by car.
Stayed 2 nights in Jun 2019

10/10 Excellent

CT, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained and clean. It was safe to keep my valuable belongs around the room
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the facilities and the view is very good. We enjoy the stay and the dinner buffet is good quality.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff and have a high quality dinner buffet and breakfast.
Stayed 1 night in Mar 2019

10/10 Excellent

Krystelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service, delicious buffet dinner, amazing view of drift ice.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Very nice staff, rooms are comfortable, beautiful view from our room.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel not too far of a drive to the Shiretoko National Park
Stayed 1 night in Oct 2018

6/10 Okay

Seyed Ali

OK hotel, room stunk of restaurant grilled food
Initially very excited about location, and layout of hotel. Decent buffet. Our room 267 if memory serves me right overlooked the main exhaust vent of the restaurant grill and our room stank of grilled food as a result. We did tell the reception staff, and they promised to de-odourise the room, but either they forgot to do it, or it was useless endeavour.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Su, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service of hotel staff, various kind of food
Overall is exellent except onsen is not good and not clean
Stayed 1 night in Oct 2017

6/10 Okay

Chun Lam

Disliked: Room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Serene, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and peaceful onsen experience
Hotel rooms were clean and spacious. There was sufficient space to sleep at least 4 people though we only had 2. Hotel staff spoke minimal english which means you can't get much help if you have queries. Had wanted to get an english map of the surrounding areas of the hotel but the reception staff couldn't find one (we translated that request using google translate). There was a wide variety of food at the buffet dinner. Was quite impressed with the mini hotpot that you could select a variety of ingredients and soup base from. There was plenty of different onsen types to choose from at their public bath. Felt like a water theme park if you're new to the idea of public bath.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location to view sunset
The location of the hotel is very good. It is just located next to a very good spot for viewing sunset. We are very fortunate to meet a very good day and the sunset is spectacular. The dinner buffet is very good. After more than a week of cold veggies, we are so happy to find a hot pot on the table for each guest. We have very good hot food for two days.
Stayed 2 nights in May 2017

2/10 Terrible

TSUKAHARA

Stayed 1 night in Sep 2024