Quality Inn and Suites St Charles - West Chicago - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Desk, iron/ironing board, free cots/infant beds, free WiFi

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool

Pet-friendly

Gym

Laundry

Breakfast included

24/7 front desk

Explore the area

1600 E Main St, St. Charles, IL, 60174

Dellora A. Norris Cultural Arts Center
3 min drive
St. Charles Heritage Center and Camp Kane
3 min drive
Arcada Theater
3 min drive
Chicago, IL (ORD-O'Hare Intl.)
50 min drive

Room options

Standard Room, 2 Double Beds, Non Smoking

30 sq m
Sleeps 4
2 Double Beds

Standard Room, 2 Double Beds, Smoking

30 sq m
Sleeps 4
2 Double Beds

Room, 1 King Bed, Non Smoking (Efficiency)

30 sq m
Sleeps 2
1 King Bed

Suite, 1 King Bed, Non Smoking (Efficiency)

37 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Non Smoking

30 sq m
Sleeps 2
1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

37 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

30 sq m
Sleeps 2
1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

30 sq m
Sleeps 4
2 Double Beds

Room, 1 King Bed, Smoking

30 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

30 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Smoking

30 sq m
Sleeps 2
1 King Bed

Similar properties

Breakfast included

Parking included

Free WiFi

Air conditioning

for 1 night

includes taxes & fees

8 Dec - 9 Dec

About this property

Quality Inn and Suites St Charles - West Chicago

Hotel in St. Charles with free breakfast and fitness centre

A fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this hotel. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space and dry cleaning are on-site. Housekeeping is available on request.

Quality Inn and Suites St Charles - West Chicago offers 122 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn and Suites St Charles - West Chicago. During your stay, you'll be within walking distance of St. Charles Heritage Center and Camp Kane. Features include free breakfast, free WiFi in public areas and free self-parking.

Free self-service breakfast served daily
Free WiFi
Free self-parking and Motorhome/coach/lorry parking
Take a swim in the seasonal outdoor pool
Amenities include a front desk safe, a 24-hour business centre and a meeting room
On-site recreation includes a gym and a playground
Guests have great things to say about the clean guestrooms and the helpful staff
Just a 3-minute drive from Dellora A. Norris Cultural Arts Center and a few minutes from St. Charles Heritage Center and Camp Kane
Dogs welcome for a fee (restrictions apply)

Quality Inn and Suites St Charles - West Chicago offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1453 square feet (135 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Quality Inn and Suites St Charles - West Chicago. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this St. Charles hotel.

Guests are served a free self-service breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free RV/bus/lorry parking on site
Limited on-site parking (max 2 spaces per unit)

Food and drink

Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
Coffee and tea in common areas

Family friendly

Free cot
Laundry facilities
Playground
Seasonal outdoor pool

Conveniences

24-hour front desk
ATM
Laundry facilities
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff

Business services

1,453 square feet of conference space
24-hour business centre
Meeting room

Outdoors

In a nature reserve

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Handrails in stairways
Upper floors accessible by stairs only
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

2 floors
Banquet hall
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Free cot

Bathroom

Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Coffee/tea maker

Air conditioning
Desk
Desk chair
Free local calls
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 20 per pet, per night, plus a deposit of USD 50 per stay
Only dogs are allowed
Maximum 2 pets
Pets cannot be left unattended
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet deposit: USD 50 per stay
Pet fee: USD 20 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open in May and close in September.
Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn St. Charles

Quality St. Charles

Quality Inn Suites St Charles West Chicago

Quality Inn and Suites St Charles - West Chicago Hotel

Quality Inn and Suites St Charles - West Chicago St. Charles

Quality Inn and Suites St Charles - West Chicago Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

Dale

Travelled with family

23 Aug 2024

I would stay again as it is overall better than average. Needs minor maintenance like most such as paint touch up and is it too much to ask that the drains are not so slow? Check them while room cleaning as for replacement of not working light bulbs too?

Stayed 1 night in Aug 2024

4/10 Poor

SEAN, NASSAU

Business traveller

20 Aug 2024

Disliked: Cleanliness, amenities

Would not recommend.

Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Business traveller

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Clean rooms and great service, friendly, breakfast excellent.

Stayed 1 night in Jul 2024

8/10 Good

Barbara

Travelled with family

15 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is the 4th time I have stayed here and I'm happy to say it doesnt disappointed. Front desk personnel are pleasant and helpful. My room was very clean especially the bathroom. Spotless. Only problem was a noisy air conditioner. Hopefully that will be addressed. I have family nearby,and will continue to stay there.

Stayed 2 nights in Aug 2024

10/10 Excellent

James

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

They have updated the rooms nicely.

Stayed 2 nights in Aug 2024

10/10 Excellent

bob

Travelled with partner

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Comfortable stay

Stayed 3 nights in Aug 2024

10/10 Excellent

BONNIE, Akron

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I’d stay here again.

Stayed 2 nights in Aug 2024

6/10 Okay

David

Business traveller

8 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Amenities

Location of the property was great. Looks like they are in a remodel phase or something. It's a bit run down, but clean and the service was good. Didn't have a gym of any kind so that's a negative for me. The free breakfast was a skimpy but they had most of the basics. The room was clean and comfortable. Overall for the price of the place I was happy with it.

Stayed 3 nights in Aug 2024

8/10 Good

Gary, Byron Center

Travelled with partner

6 Aug 2024

Liked: Cleanliness, property conditions & facilities

Should have a person at the check-in desk.

Stayed 1 night in Aug 2024

10/10 Excellent

BARB, LUCAS

3 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

BARB, LUCAS

Travelled with group

3 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very nice and property was very laid out big, if walking is hard for ask for a room that is closer to the front desk and dining.

Stayed 1 night in Aug 2024

8/10 Good

Traci

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Raymond

Travelled with partner

1 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall the property was decent. The bathroom needed some attention( paint peeling) and the rest of the room was good.

Stayed 2 nights in Jul 2024

2/10 Terrible

Natalie

29 Jul 2024

Not great

Stayed 6 nights in Jul 2024

10/10 Excellent

Neil

25 Jul 2024

Stayed 1 night in Jul 2024

4/10 Poor

Kurtis

Business traveller

25 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The room and bathroom we dirty and in very worn condition. The air conditioner was extremely noisy. The continental breakfast had very limited offerings. The entire stay was definitely not worth the price.

Stayed 3 nights in Jul 2024

2/10 Terrible

Mary, West Burlington

Travelled with pets

24 Jul 2024

Liked: Property conditions & facilities

Disliked: Staff & service

Arrived at 8pm, Manager on site told me they didn't have any rooms available but he had something around the backside of the property he could show me to see if it was acceptable. I was confused as I've never heard such a request, and asked him to explain, and he just kept saying that he wanted to show me a room to see if it would be acceptable. I had a really bad feeling about the situation and canceled my stay. Would not recommend a female traveling alone to stay here.

Stayed 2 nights in Jul 2024

10/10 Excellent

ERNEST

Travelled with family

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 8 nights in Jul 2024

8/10 Good

Scott

Travelled with family

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Pleasant staff. Decent breakfast. Need to post info about what to do doing a tornado warning.

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family

21 Jul 2024

Nice stay & nice pool

Stayed 1 night in Jul 2024

10/10 Excellent

Rosemary

Travelled with family

20 Jul 2024

Staff was very friendly and helpful. We had a situation come up to where we needed to check out at 3 instead of 11 and they were very understanding and said we could. Yes we had to pay a little extra but it helped us out tremendously Thank you Quality Inn. Very much appreciated it.

Stayed 1 night in Jul 2024