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Caladh Inn

3.0 star property

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Photo gallery for Caladh Inn

Reception
Exterior
Family Room | Desk, iron/ironing board, free WiFi, bed sheets
Breakfast, lunch, dinner served; British cuisine
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
11 James Street, Isle Lewis, Stornoway, Scotland, HS1 2QN
  • Stornoway Lewis Ferry Terminal
    ‪5 min walk‬
  • Lewis Loom Centre
    ‪9 min walk‬
  • Lews Castle
    ‪16 min walk‬
  • Stornoway (SYY)
    ‪5 min drive‬

Room options

View all photos for Family Room

Desk, iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double or Twin Room, 1 Double or 2 Single Beds, Accessible (Part Accessible)

Standard Double or Twin Room, 1 Double or 2 Single Beds, Accessible (Part Accessible) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room, 1 Double or 2 Single Beds, Accessible (Part Accessible)

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Single Room, 1 Single Bed

Superior Single Room, 1 Single Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Fixed skylight Twin Room 2 Single Bed

Fixed skylight Twin Room 2 Single Bed | Desk, iron/ironing board, free WiFi, bed sheets

Fixed skylight Twin Room 2 Single Bed

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Fixed skylight Double Room (Skylight)

Fixed skylight Double Room (Skylight) | Desk, iron/ironing board, free WiFi, bed sheets

Fixed skylight Double Room (Skylight)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Fixed skylight Single Room 1 Single Bed

Fixed skylight Single Room 1 Single Bed | Desk, iron/ironing board, free WiFi, bed sheets

Fixed skylight Single Room 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double or Twin Room, 1 Bedroom, Accessible

Superior Double or Twin Room, 1 Bedroom, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room, 1 Bedroom, Accessible

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

Caladh Inn

Hotel in Stornoway with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and a 24-hour front desk.
Caladh Inn offers 67 accommodations with coffee/tea makers and a hairdryer. Digital televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Caladh Inn. During your stay, you're just a quick walk from Museum Nan Eilean. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Eleven
  • Amenities include a business centre, meeting rooms and conference space
  • Steps from Museum Nan Eilean and 5 minutes on foot from Stornoway Lewis Ferry Terminal
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. The business-friendly Caladh Inn also features dry cleaning/laundry services, room service (during limited hours), and a lift. Self parking is free.

This 3-star Stornoway hotel is smoke free.

Eleven – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Eleven

Things to do

  • Billiards/pool table

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests travelling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Caladh
Caladh Inn
Caladh Inn Stornoway
Caladh Stornoway
Caladh Hotel Stornoway
Caladh Inn Stornoway, Scotland
Caladh Inn Hotel
Caladh Inn Stornoway
Caladh Inn Hotel Stornoway

Caladh Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 105 out of 263 reviews
Rating 8 - Good. 91 out of 263 reviews
Rating 6 - Okay. 45 out of 263 reviews
Rating 4 - Poor. 16 out of 263 reviews
Rating 2 - Terrible. 6 out of 263 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Thomas

Business traveller
Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Chandlee

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was a convenient pick-up location for the tour I was taking and also for exploring the port and nearby streets. The room was clean and comfortable. The only negative was that the restaurant was noisy, even for dinner.
Stayed 2 nights in Oct 2024

8/10 Good

Christina

Stayed 3 nights in Sep 2024

4/10 Poor

Jamie

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

christianne

Liked: Room comfort
Convenient for the ferry, loft room ok
We had a loft room, only a roof skylight. We left before breakfast. Reception area smelt bad, but room was clean and no bad smells.
Stayed 1 night in Oct 2024

6/10 Okay

Jill

Overpriced and disappointing
Felt that for the money this hotel was disappointing. We were greeted by a smell of overcooked cabbage in the reception area. The check in staff were pleasant and easy to check in. The room was small and only one socket to either plug in the TV or kettle, not both at the same time. The road was noisy so couldn’t open the window. Location was good for the ferry but this is the only positive I could find.
Stayed 1 night in Oct 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet breakfast buffet
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Stayed 1 night in Aug 2024

10/10 Excellent

Sacha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Timothy, Concrete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the ferry terminal. Large room. Clean and quiet.
Stayed 1 night in Sep 2024

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, staff & service
It was OK for one night stay but room was small and bed lumpy with awful pillows. View over industrial units with bright lights all night. Staff were polite and helpful and breakfast was OK, but restaurant was noisy.
Stayed 3 nights in Sep 2024

8/10 Good

lucinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one issue! I booked this over 6 months ago and ended up in a room very far from the front desk and we were close to a “recycling?” Place that dumped bottles all night, very noisy. Other than that it was a pleasure and extremely convenient to the ferry and town. I would stay there again but not in room 11.
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here 2 years ago and it hasn't really changed. I thought it was brilliant then and no reason to change my mind. Very, friendly and welcoming staff, everywhere was immaculate, my single ensuite room was amazing. Plenty of free car parking as well. Buffet breakfast choice was second to none and cooked food plentiful, hot and fresh. For other meals the menu choice was good and also included a Carvery, every night from 1700. Really good food. I will be staying again when I visit Stornoway next year!
Stayed 5 nights in Aug 2024

10/10 Excellent

Stephen

Business traveller
Liked: Amenities
Quick overnight stay while in Stornaway on business We arrived late so didn’t sample dinner however we ate at the sister hotel restaurant HS1 which was good Quick friendly checkin and good standard of room and bathroom Breakfast good choice Hotel receipt emailed same day. Big chains take note 😀
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Seems overpriced for what it us, but i huess that's islands for you!
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 5 nights in Jul 2024

10/10 Excellent

Ruth, DENVER

Stayed 2 nights in Apr 2024

8/10 Good

Malcolm

Stayed 1 night in Jul 2024

10/10 Excellent

Sabrina

Stayed 1 night in Jul 2024

8/10 Good

William

Stayed 3 nights in Jul 2024

2/10 Terrible

Duncan

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Filthy, tiny room.
Stayed 1 night in Jul 2024