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Novotel Sydney on Darling Harbour

4.5 star property

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Photo gallery for Novotel Sydney on Darling Harbour

Lobby
Daily full breakfast (AUD 39 per person)
Gym
Meeting facility
City view from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Parking available

Explore the area

Map
100 Murray Street, Sydney, NSW, 2009
  • Star Casino
    ‪8 min walk‬
  • International Convention Centre Sydney
    ‪8 min walk‬
  • Circular Quay
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, blackout curtains, soundproofing

Superior Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 2 Double Beds, Harbour View

In-room safe, desk, blackout curtains, soundproofing

Executive Suite, 2 Double Beds, Harbour View

  • Harbour view
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds, Harbour View

In-room safe, desk, blackout curtains, soundproofing

Executive Double Room, 2 Double Beds, Harbour View

  • Harbour view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Queen Bed, Harbour View

In-room safe, desk, blackout curtains, soundproofing

Executive Room, 1 Queen Bed, Harbour View

  • Harbour view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds, View (Skyline View)

In-room safe, desk, blackout curtains, soundproofing

Deluxe Double Room, 2 Double Beds, View (Skyline View)

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, View (Skyline View)

Deluxe Room, 1 Queen Bed (Skyline View) | In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 Queen Bed, View (Skyline View)

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Superior Double Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Restaurant

PARKROYAL Darling Harbour, Sydney

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (1498)
The price is €161
for 1 room
includes taxes & fees
20 Apr - 21 Apr
PARKROYAL Darling Harbour, Sydney

About this property

Novotel Sydney on Darling Harbour

Luxury hotel with fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and an outdoor tennis court are on-site. Housekeeping is available on request.
Novotel Sydney on Darling Harbour offers 525 accommodations with a safe and free newspapers. A pillow menu is available. 54-inch Smart televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Sydney hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the breakfast at Novotel Sydney on Darling Harbour. During your stay, you're just a quick walk from Star Casino. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court and a gym
  • Guests have great things to say about the location and the breakfast
  • Within a 15-minute walk of Star Casino and International Convention Centre Sydney
Novotel Sydney on Darling Harbour offers its guests an outdoor pool, an outdoor tennis court, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2250 square feet (209 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Sydney on Darling Harbour. For a fee, parking is available.

This 4.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.
The Ternary – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Korean, Lithuanian, Mongolian, Polish, Portuguese, Slovak, Spanish, Swahili, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (AUD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: AUD 39 for adults and AUD 17 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Ternary

Things to do

  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,250 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 54-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 39 for adults and from AUD 17 for children
  • Covered self-parking fee: AUD 65 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 9:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Novotel Hotel Sydney Darling Harbour
Novotel Sydney Darling Harbour
Sydney Darling Harbour Novotel
Accor Sydney On Darling Harbour
Darling Harbour Novotel
Novetel Sydney
Novotel Sydney On Darling Harbour Hotel Sydney
Sydney Novotel
Novotel Sydney Darling Harbour Hotel
Novotel Sydney On Darling Harbour Hotel
Novotel Sydney on Darling Harbour Hotel
Novotel Sydney on Darling Harbour Sydney
Novotel Sydney on Darling Harbour Hotel Sydney

Novotel Sydney on Darling Harbour Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 529 out of 1109 reviews
Rating 8 - Good. 349 out of 1109 reviews
Rating 6 - Okay. 142 out of 1109 reviews
Rating 4 - Poor. 58 out of 1109 reviews
Rating 2 - Terrible. 31 out of 1109 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

SHRENIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The Novotel is good value for families with spacious rooms and a diverse breakfast. It is well located and it is easy to access all parts of the CBD.
Stayed 1 night in Jan 2025

8/10 Good

Laura

Travelled with partner
Liked: Amenities, property conditions & facilities
Would stay again. Breakfast not good value given there is no barista coffee
Stayed 4 nights in Jan 2025

8/10 Good

Joseph

Travelled with family
Liked: Staff & service, property conditions & facilities
Lovely room. Parking fee a bit excessive considering what we paid for the room
Stayed 2 nights in Jan 2025

6/10 Okay

Allison

Travelled with family
Liked: Staff & service
The bathroom only had one light working and had a terrible urine smell all the time. After I told the reception about it, she said it only had one light in the bathroom, lol, so the other lights on the roof were fake??? Anyway, they sent maintenance team to fix the lights finally. Overall, the room was quite old and needs refurbishment.
Stayed 2 nights in Dec 2024

6/10 Okay

Shashidhar

Stayed 4 nights in Dec 2024

8/10 Good

Stephen

Stayed 4 nights in Dec 2024

8/10 Good

Lynne

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good location atm before the apartment building is fully built which will block Darling Harbour view. Rooms comfortable but bathrooms had much wear and tear. Free water in lobby and a handy coffee bar if not wanting the full breakfast.
Stayed 4 nights in Dec 2024

4/10 Poor

Diane

Stayed 2 nights in Dec 2024

10/10 Excellent

James

Stayed 4 nights in Dec 2024

2/10 Terrible

Prashant

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The worst experience ever, in the finest property ever. 1. It was a last minute stay at Novotel Shdeng with an exorbitant price, was expecting nothing short than a star level experience. 2. The experience was pathetic, check in staff was missing briefly. 3. Bathroom door was locked form inside 4. Aircon was not working. Never ever had this experience in the Novotel before. There are other places like Park Royal, W, IBIS and Four Seasons at the same vicinity. Do try these before or considrt them before booking Novotel.
Stayed 1 night in Dec 2024

2/10 Terrible

Prem

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old rooms and dated ; AC is rarely cooling
Stayed 4 nights in Dec 2024

6/10 Okay

shumin

Average
Stayed 5 nights in Dec 2024

8/10 Good

Bronwyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Novotel Darling Harbour are excellent. We would like to specifically mention, Jacinta on reception, who helped make our 2 days in Sydney very fun.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing experience and one of the staff member his name. Eddie was very helpful, very friendly and I really appreciate their hospitality.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ramanujam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Seema

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was very surprised when no toiletries were placed in the bathrooms. Toothpaste and a brush would have met the expectations of a 4* property.
Stayed 2 nights in Dec 2024

8/10 Good

Samira

Stayed 3 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Your hotel and staff are amazing. Sydney itself is an amazing and lovely city as well. Love the location to the Darling Harbour and the Harbour bridge. Only thing I would change or want to improve is your pool area.
Stayed 8 nights in Dec 2024

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jieli, Columbia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Level one rooms are not great. The climate control not good, room was too warm.
Stayed 4 nights in Dec 2024

10/10 Excellent

Huseyin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in excellent location
Great location and excellent views of the harbour. Comfortable and excellent transport links, the tram into central is right below the hotel. There is also plenty to explore in Darling Harbour, or get a ferry from Pyrmont Bay to Circular Quay. Only a word of warning, there is currently the Harbourside shopping centre that is being developed in front of the hotel, due to be completed in 2025, when this is complete, the views of the harbour will be lost!
Stayed 7 nights in Dec 2024

10/10 Excellent

Anna

Travelled with family
Liked: Property conditions & facilities
Good value. Good location - although currently construction work around darling harbour. Excellent service.
Stayed 2 nights in Dec 2024

6/10 Okay

Shaun

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The property is next to a construction site. It feel overcrowded and the pool area is terrible. Rooms are dated but big. Location is not bad
Stayed 2 nights in Dec 2024