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Novotel Sydney Parramatta

4.0 star property

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Photo gallery for Novotel Sydney Parramatta

Exterior
In-room safe, desk, iron/ironing board, free WiFi
Property amenity
Property amenity
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym

Explore the area

Map
350 Church Street, Parramatta, NSW, 2150
  • CommBank Stadium
    ‪7 min walk‬
  • Rosehill Gardens Racecourse
    ‪6 min drive‬
  • Westmead Hospital
    ‪6 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪38 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 2 Single Beds

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Executive Suite, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Spa)

  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

PARKROYAL Parramatta

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1003)
The price is €166
for 1 room
includes taxes & fees
20 Apr - 21 Apr
PARKROYAL Parramatta

About this property

Novotel Sydney Parramatta

Hotel with a fitness centre, a quick walk to CommBank Stadium
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a steam room and a conference centre are on-site. Housekeeping is available on request.
Novotel Sydney Parramatta offers 194 air-conditioned accommodations with a safe and coffee/tea makers. 45-inch LCD televisions come with digital channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.
Novotel Sydney Parramatta's great location gets high marks from our customers. During your stay, you're just a quick walk from Riverside Theatres. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Parramatta Park and CommBank Stadium
Novotel Sydney Parramatta offers its guests an outdoor pool, a steam room, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2583 square feet (240 square metres) and includes a conference centre. The business-friendly Novotel Sydney Parramatta also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This Sydney hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 8:30 AM.
Novotel Sydney Parramatta has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (AUD 24.50 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 8:30 AM for a fee: AUD 20 for adults and AUD 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,583 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 20 for adults and from AUD 20 for children
  • Fee for in-room wired Internet: AUD 24.50 per 24-hour period (rates may vary)
  • Covered self-parking fee: AUD 30 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 81 122 720 722

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Parramatta
Novotel Parramatta Sydney
Novotel Sydney Hotel Parramatta
Novotel Sydney Parramatta
Parramatta Novotel
Sydney Novotel
Sydney Novotel Parramatta
Sydney Parramatta
The Sebel Hotel Parramatta
The Sebel Parramatta Hotel Parramatta
Novotel Sydney Parramatta Hotel
Novotel Sydney Parramatta Hotel
Novotel Sydney Parramatta Parramatta
Novotel Sydney Parramatta Hotel Parramatta

Novotel Sydney Parramatta Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 310 out of 1004 reviews
Rating 8 - Good. 348 out of 1004 reviews
Rating 6 - Okay. 188 out of 1004 reviews
Rating 4 - Poor. 99 out of 1004 reviews
Rating 2 - Terrible. 59 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Tianna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I liked that there was a bath and the bed was very comfy. The staff were amazing. I didnt like the shower head.
Stayed 1 night in Jan 2025

10/10 Excellent

Nadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Elesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Parramatta city centre. Love the location.

4/10 Poor

Daisy

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
1) Poor service ( rubbish was left on the floor after cleaning ; shampoo and liquid soap not refilled) 2) Old and worn-out facilities ( the phone in the room is not connected and there is no way to communicate with the front desk staff unless you really walk to the front desk ; no bedside reading lamps; poor lighting ) 3) But the location and environment outside are excellent ! What a pity!
Stayed 7 nights in Dec 2024

8/10 Good

Iqbal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Iqbal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

sharmila

Stayed 4 nights in Dec 2024

6/10 Okay

Marilou

Disliked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Thilanga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Amer

Liked: Cleanliness, staff & service, property conditions & facilities
A very good
Stayed 3 nights in Dec 2024

8/10 Good

Harpal

Travelled with family
Liked: Staff & service, property conditions & facilities
The location is very convenient but the rooms were bit small . Guest services were up to the mark, specially Waleed at front reception was very courteous and helpful.
Stayed 4 nights in Dec 2024

6/10 Okay

Timothy

Travelled with family and small children
Disliked: Property conditions & facilities
An old outdated building in a good location with staff who are trying their best. I have stayed at two Novotel hotels in Sydney in the past 12 months and both have been disappointing in similar ways. The rooms at this hotel were boring and old. Bathrooms very small. We tried the pool and it looked like it hadn’t been cleaned in weeks. Only positives were the beds were comfy and it was in a good location close to the main dining area in Parramatta. Will look at a different option the next time I stay in this area.
Stayed 1 night in Dec 2024

10/10 Excellent

Kristie

Travelled with partner
Liked: Cleanliness, staff & service
Easy check in, great location, big comfy bed, bathroom was somewhat dated but clean. Happy to stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria Christine Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable place to stay.
Stayed 4 nights in Nov 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for business, this property is in walking distance of business, public transport and dining options
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love everything about our stay. And the staff were all so friendly.
Stayed 4 nights in Nov 2024

2/10 Terrible

Tirupati Rao

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Al

Disliked: Cleanliness, property conditions & facilities
Air conditioning sounded like a airplane idling all night, no way to turn it off
Stayed 2 nights in Nov 2024

2/10 Terrible

Aaron

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
1st? A mate and I booked 2 nights each! 22-24 nov 24! The aircon in my room was non existent! Had to try and sleep in a sweat box the first night! Spoke to staff the next day about problem! Nothing done! No offer of change of room the second night! Tried to open the windows? Handles broken and screws left in a cleaned room for next guest (me) to find! I have asked to be called by management? As I am totally unsatisfied!
Stayed 2 nights in Nov 2024

6/10 Okay

jason

Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Stayed 1 night in Nov 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service
Like me the property is old and tired. The staff are great, the location is so good and the rooms are large and clean. However being the age they are they are in need of updating. My biggest criticism is that the air conditioning is so loud if you are a light sleeper you might have trouble sleeping and the plumbing in the nearby rooms can also be heard.
Stayed 2 nights in Nov 2024