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Hotel Blanco Tulum

3.5 star property

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Photo gallery for Hotel Blanco Tulum

Outdoor pool
Hot stone massages, deep-tissue massages, Swedish massages, massages
Exterior
Reception
Balcony

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • 24/7 front desk
  • Pool
  • Housekeeping

Explore the area

Map
Av. Coba entre gama oriente y asteroide, Tulum, QROO, 77760
  • Tulum National Park
    ‪11 min walk‬
  • Tulum Mayan Ruins
    ‪6 min drive‬
  • Playa Paraiso
    ‪12 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Down duvets, in-room safe, individually decorated

Deluxe Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Down duvets, in-room safe, individually decorated

Superior Room

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Room

Presidential Room | Down duvets, in-room safe, individually decorated

Presidential Room

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Blanco Tulum

Hotel with a rooftop terrace, near Tulum Mayan Ruins
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a rooftop terrace and a coffee shop/cafe are on-site.
Hotel Blanco Tulum offers 40 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets. 32-inch Smart televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include a hairdryer and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and Swedish massages.
During your stay at Hotel Blanco Tulum, you're just a quick walk from Hunab Lifestyle Center. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • 11 minutes by foot from Tulum National Park and a 4-minute drive from Gran Cenote
  • Airport drop-off shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and spa services are also featured at Hotel Blanco Tulum.

This 3.5-star Tulum hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to noon.
Hotel Blanco Tulum has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Foosball table
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Blanco Tulum

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD2.50 per person, per night. This fee does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15 per person
  • Airport shuttle fee: USD 100 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Blanco Tulum offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Blanco Tulum Hotel
Hotel Blanco Tulum Tulum
Hotel Blanco Tulum Hotel Tulum

Hotel Blanco Tulum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 88 out of 224 reviews
Rating 8 - Good. 57 out of 224 reviews
Rating 6 - Okay. 38 out of 224 reviews
Rating 4 - Poor. 20 out of 224 reviews
Rating 2 - Terrible. 21 out of 224 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Georges

Disliked: Cleanliness, staff & service
A nightmare… avoid !!!
The attitude of the two girls at the reception of this hotel extremely disappointed me. When I arrived I wanted to go to the bathroom and they sent me to the 3rd floor and the elevator didn't even work. To finally open a WC available a few steps away in reception. Also, on the second day I had a problem with one of their very used bikes…..And they tried to make it look like it was me who broke the bike….I noticed an attitude negative towards them, instead of trying to solve the problem. They practically accused me that I was the one who broke the bike! the room is old and there were women's black hairs on the floor… the TV doesn't work well… A nightmare! avoid!!!
Stayed 2 nights in Feb 2024

8/10 Good

Luis Agustín Sancha

Liked: Staff & service, property conditions & facilities
Some areas of The hotel are still in under construction and the streets around are the same and there is no parking lot you have to park on the street
Stayed 6 nights in Feb 2024

10/10 Excellent

Jasmin N

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

6/10 Okay

Bernardo

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

4/10 Poor

Suesia

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Broken bathroom tap, construction on the hotel side makes a terrible noise. Full of mold throughout the hotel and inside the rooms there are some areas with mold. The location is great for anyone interested in going to the cenotes. Tulum does not have public beaches so if you want to go to the beach it is better to choose a hotel by the sea.
Stayed 6 nights in Nov 2023

2/10 Terrible

Malaika

Stayed 3 nights in Nov 2023

2/10 Terrible

Amber

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely terrible.
Stayed 5 nights in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

deshani

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Sasha, Delmas

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in Hotel Blanco Tulum for my bithday and I had an amazing time!! Hotel was clean, the room had AC and was right the way I wanted it. The staff was really nice and accomodating. They made a very nice surprise for me on my day and they added a very personal touch. The bartender, Lucas, made very good drinks ant the pool was very relaxing. As a solo woman traveler I felt safe and it's a very important aspect of my trip. I struggled a little with communicating with the staff since I am not fluent in spanish.
Stayed 3 nights in May 2023

6/10 Okay

Ariana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Locación buena, sin embargo tomar MUY en cuenta que el hotel está junto a un bar/restaurante y todas las noches son super ruidosas. Frente al local hay un supermercado y varios lugares de comida para visitar. Es necesario rentar ATV, scooter o auto para conocer las zonas.

2/10 Terrible

Jazmin

Stayed 3 nights in Mar 2023

10/10 Excellent

Danyely

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice! they made my stay enjoyable. I traveled with the worst people to tulum and the staff here made me feel so welcome. The food was so good too and the drinks had me not caring how much I was getting burned in the rooftop pool hahaha. Only thing is I wish the pool closed later. I felt so safe here and the security guard was also so nice! I’ll be back!

4/10 Poor

Giulia

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing, look somewhere else.
This stay was really disappointing, for the location, cleanliness, and staff. First, the pictures (especially those of the pool area), make you think of a much wider and peaceful place than it actually is. Secondly, the bed sheets in the room had stains, the towel I was given for the swimming pool also had stain, and the towels in the room had stains as well! Moreover, only one of the three girls I spoke to at the reception could speak a decent English. One of them, in the morning, seemed like she still had to fully get up: I told her that I would like to get and pay for breakfast, and she took 1/2 minutes without saying anything nor looking at me, to then show me on her phone a Google translation saying "Breakfast is not included in your stay", and I had to improvise Spanish to let her understand I was willing to pay to add it. Last but not least, I knew my checkout was at 12pm. Since no one knocked at my door, I was still in the room at 12:15, obviously ready to leave. I got a reminder call from reception, and I went there immediately to check out. There, the girl, (in Spanish!) informed me that I would have had to pay 200 pesos for a late check out, which of course I did not accepted and she then said it was fine. Overall the stay was disappointing and the staff I met unprepared.
Stayed 1 night in Jan 2023

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio excelente servicio a la entrada de Tulum frente a supermercado no tiene estacionamiento, acogedora pequeña área de alberca en el techo
Stayed 1 night in Nov 2022

2/10 Terrible

Lucinda

Stayed 4 nights in Jan 2022

4/10 Poor

Guillermo

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Near where I wanted to be, elevator not working, pool not that clean, hear shooting outside and hotel recommend to stay in hotel that day, didn’t feel safe
Stayed 2 nights in Jul 2022

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly. Rooms were cute, bed was really firm tho.
Stayed 5 nights in Jun 2022

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Tulum with a bar, restaurant, rooftop pool, and less than 5 minute drive to everything. Easy parking with a convenient Chedraui superstore across the street. Staff are amazing at this property!
Stayed 1 night in Jun 2022

10/10 Excellent

Dorian

Stayed 1 night in Jun 2022

10/10 Excellent

Sarah

Stayed 1 night in Jun 2022

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved our stay here. Staff was absolutely wonderful! Supermarket across the road which was very convenient and location was between city centre and beaches so we were pretty happy! :)
Stayed 7 nights in May 2022

6/10 Okay

Ashley

Disliked: Amenities
Stayed 3 nights in May 2022

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay
Stayed 4 nights in May 2022

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 2 nights in May 2022