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Jannata Resort and Spa

4.0 star property

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Photo gallery for Jannata Resort and Spa

Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Outdoor wedding area
Reception
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Room service

Explore the area

Map
Jl. Rsi Markandya, Br. Bangkiang Sidem Desa Keliki, Ubud, Bali, 80561
  • Ubud Traditional Art Market
    ‪6 min drive‬
  • Ubud Palace
    ‪6 min drive‬
  • Ubud Monkey Forest
    ‪8 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪85 min drive‬

Room options

View all photos for Deluxe Suite Valley & Rice Field View

1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Suite Valley & Rice Field View

  • Valley view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Private Pool

Villa, 1 Bedroom, Private Pool | 1 bedroom, premium bedding, Select Comfort beds, minibar

Villa, 1 Bedroom, Private Pool

  • River view
  • 110 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Villa, 2 Bedrooms, Valley View

Family Villa, 2 Bedrooms, Valley View | 1 bedroom, premium bedding, Select Comfort beds, minibar

Family Villa, 2 Bedrooms, Valley View

  • Valley view
  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double or Twin Room

1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Double or Twin Room

  • Valley view
  • 60 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Villa, 1 Bedroom, Private Pool (with Hammock)

42-inch TV with cable channels, fireplace

Villa, 1 Bedroom, Private Pool (with Hammock)

  • Valley view
  • 10 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Jannata Resort and Spa

Family-friendly hotel with full-service spa and free valet parking
This hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and coffee/tea in a common area.
Jannata Resort and Spa offers 20 air-conditioned accommodations with fireplaces and minibars. Select Comfort beds feature premium bedding. Televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Jannata Resort and Spa, you'll be close to Campuhan Ridge Walk. You'll find features such as free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Jannata
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, massages or aromatherapy at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • 5 minutes by car from Campuhan Ridge Walk and 6 minutes from Ubud Traditional Art Market
  • Airport shuttle service available for a fee
Jannata Resort and Spa offers its guests a full-service spa and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Jannata Resort and Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Ubud hotel.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 10:30 AM.
Jannata – This lobby lounge specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: IDR 150,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Jannata

Things to do

  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cot
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the riverwalk
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: IDR 1047500
Contactless check-in and check-out are available
Late check-in fee

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: IDR 1047500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 500000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately IDR 150000 for adults and from IDR 100000 for children
  • Airport shuttle fee: IDR 500000 per vehicle
  • Early check-in fee: IDR 1047500 (subject to availability)
  • Late check-in fee
  • Late check-out fee: IDR 1047500 (subject to availability)
  • Rollaway bed fee: IDR 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Jannata Resort and Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Jannata Resort Ubud
Jannata Resort
Jannata Ubud
Jannata
Jannata Resort and Spa Ubud
Jannata Resort and Spa Hotel
Jannata Resort and Spa Hotel Ubud

Jannata Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 40 out of 53 reviews
Rating 8 - Good. 8 out of 53 reviews
Rating 6 - Okay. 2 out of 53 reviews
Rating 4 - Poor. 2 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Debra, Cochrane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd visit to this amazing boutique room with an unobstructed view of jungle from our spacious terrace. The staff, the food, the room - beyond a taste of paradise and loved authentic balinese culture and local warungs, rice fields. We are returning again and have booked already to not miss out - highly recommend!!!!! not ubud town centre - but free shuttle from hotel for those wanting to experience busy town -
Stayed 15 nights in Oct 2024

10/10 Excellent

Sofia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was super friendly and the staff went above and beyond for us. The breakfast was delicious and their cappuccinos were great every time. The complimentary tea time was amazing, and don’t forget to get a fresh coconut. AMAZING!! Cant wait to come back.
Stayed 3 nights in May 2024

2/10 Terrible

Ali

Stayed 2 nights in May 2024

10/10 Excellent

Dena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J
Stayed 1 night in May 2024

10/10 Excellent

Gareth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely unbelievable ! Breathtaking views over the infinity and loved the personal touches to everything including our welcome on the bed with petals . Highly recommended.
Stayed 1 night in Dec 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really pleasant and welcoming staff and rooms are quiet with little human interference but exposed to facets of nature. evening turn down service is a great touch as well as the special petal arrangement on the duvet as a "welcome"
Stayed 3 nights in Nov 2023

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jannata is an amazing resort with extremely nice and respectful staff. They are very accommodation. Not to mention the amazingly beautiful location, rooms, and dining. Thank you so much, we will be back again 😊
Stayed 2 nights in Nov 2023

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing accommodations and service. Great spa too. Would definitely stay again!
Stayed 5 nights in Jul 2023

10/10 Excellent

Hannah, West Malling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got married at Jannata and the resort was spectacular for our elopement. The staff couldn't have been friendlier and more welcoming, they were wonderful. The breakfast was delicious and the massage we booked was fantastic, we really loved the spa. Our room was beautiful but there were a few bits of maintenance that needed carrying out such as both the bath tap and shower handle falling off and the bathroom blinds fell of the wall and we had to reattach them. The resort itself is beautifully kept and it's a shame we couldn't stay longer than we did!
Stayed 1 night in Mar 2023

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every cent!
Absolutely amazing! One of the most beautiful places we stayed on our trip to Bali. The room was gorgeous and had incredible jungle views, the breakfast was wonderful, two free 15 minute massages were an added and unexpected bonus, the staff were all so friendly and they organised a free cake for my partners birthday! I would definitely recommend staying here and will stay here again in future if I go back to Ubud.
Stayed 2 nights in Nov 2022

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location outstanding with beautiful views overlooking the jungle. Staff could not be more helpful especially Merry at the front desk. A blocked toilet gave us an amazing upgrade to a 2 bedroom private pool villa. We also got to experience a brand new 1 bedroom villa on our last night which was superb. Breakfast was fantastic with many filling options. The main pool had beautiful views and very relaxing to swim in. Shuttle bus goes twice a day to Ubud so easy to do a bit of shopping. Overall resort was truly beautiful. The spa on site was fantastic and reasonable priced. Bedding was fantastic with good comfy pillows and hot showers and baths were an added bonus. Please note that there are lots of steps everywhere so if there are mobility issues please beware. This will not deter me from coming back here as the service and accommodation was truly amazing. Thank you Merry and Gusti for a memorable stay ✨️ 🙏💖

10/10 Excellent

Lauren, Chicago

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is exactly as it's shown in the pictures. The views are breathtaking the resort is spotless and well kept. Everyone there is so friendly and inviting. It was hard to want to leave Jannata, it was truly an amazing experience.
Stayed 2 nights in Feb 2020

8/10 Good

Danielle, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a beautiful hotel located in the jungle hills of Ubud. Close to Ubud center, Monkey Forest Sanctuary, Bali swing, and rice terraces. The property had a wonderful spa and an incredible infinity pool. The food was great, and breakfast was included. The only negative, and reason for 4 stars instead of 5, was the really uncomfortable bed. It was like sleeping on a mat. Not actually sure it was a mattress. Beyond firm. They definitely need to replace. It made sleeping 3 nights uncomfortable.
Stayed 3 nights in Feb 2020

10/10 Excellent

Georgios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Yesenia, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jannata was a rare and beautiful experience. If you love Nature and amazing views this is the place for you. The staff is extremely helpful and friendly. The food is also good and had the pleasure of taking their yoga class which was also an amazing experience. No complaints! You have to love nature to love this hotel though...
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ahmed
One of the best hotels I ever stayed in.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place, the staff are so nice and extremely helpful. We had a wonderful time on our honeymoon and will definitely be back! Resort has fantastic facilities and is right on the beautiful ridge walk.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful and great. Highly recommended to couples and families. Staffs are extremely friendly and can assist you with my inquiry. Perfect view to the jungle and the mountain. Little bit away from the city to feel the peace and enjoy the nature. Hotel is arranging transportation from/to the city for free. Food is super tasty and delicious. Housekeeping are doing great job to keep the place in good shape. Front office staff are amazing and ready to help for anything. We enjoyed every moment of our 7 nights and will come back for sure.
Stayed 7 nights in Dec 2018

10/10 Excellent

jo, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful secluded hotel
amazing experience at jannata. staff were friendly and attentive . beautiful grounds , yoga and spa services .
Stayed 2 nights in May 2018

4/10 Poor

shima , london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon Disaster
We booked to stay for 6 nights at Jannata but we were moved to stay at Lokha Ubud for 3 nights as the room wasn't ready due to maintenance work. Was annoyed about this but we were offered a free couples massage and a romantic dinner.. who would say no to that. Lokha was absolutely amazing and we were glad we stayed there. We were supposed to move back to Jannata on a Wednesday and were told the room will be ready for 12pm, but once we got there the room wasn't ready because "guests" had checked out. But how would guests check out if the room was undergoing maintenance? We were then able to move to our room half an hour later and the room was full of insects and the bedding stank! The person who showed us around was not helpful, he didn't tell us where any of the facilities were and didn't provide us with any information. We had major problems with our room and weren't even provided any snacks our drinks, despite stating there's a minibar. We were over charged for spa facilities despite promoting different prices in their brochure - the manager rectified this instantly. The same rude man had checked us out on our last day and even then he was rude and tried short change us. I wouldn't recommend this resort to anyone. Rude staff members, did not provide basic amenities and the rooms were not clean! Consider staying at the Lokha rather than this crappy place.
Stayed 6 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As soon as we entered the room was amazed by its beauty...the pool was amazing with the view it had...staff were amazingly friendly ....really recommend this resort..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bali Trip
Good hotel. Good people. That's all I have to say.

10/10 Excellent

Javier Hurtado, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel
Jannata is a great hotel on a very quite and safe are of Ubud. EVERYTHING is just perfect here. Great views from every single room, superb infinity pool, great restaurant, delicious food (the best I tried in Bali) and amazingly professional and customer oriented staff. I have lived and worked in 3 different countries and been to 5 continents for work and leisure experiencing different levels of service, and would rate Jannata Resort on the top 5 hotels I have ever stayed (even extended my stay) Will definetely be back.