SureStay Hotel by Best Western Ukiah

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Ukiah

Individually furnished, desk, laptop workspace, iron/ironing board
Exterior
Outdoor pool
Business centre
Individually furnished, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Breakfast available
  • Hot tub
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
1720 N State St, Ukiah, CA, 95482
  • Redwood Empire Fairgrounds
    11 min walk
  • Corner Gallery
    3 min drive
  • Grace Hudson Museum
    3 min drive
  • Ukiah, CA (UKI-Ukiah Regional)
    5 min drive

Room options

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking, Jetted Tub

  • 37 sq m
  • Sleeps 4
  • 2 King Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Smoking, Jetted Tub

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

SureStay Hotel by Best Western Ukiah

Hotel in Ukiah with 24-hour front desk and outdoor pool
Along with an outdoor pool, this hotel has Access to hot tub and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning.
SureStay Hotel by Best Western Ukiah offers 55 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Each accommodation is individually furnished. LED televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Ukiah. During your stay, you'll be within walking distance of Redwood Empire Fairgrounds. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Continental breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes on foot from Redwood Empire Fairgrounds and a 3-minute drive from Corner Gallery
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
SureStay Hotel by Best Western Ukiah offers its guests an outdoor pool and Access to hot tub. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly SureStay Hotel by Best Western Ukiah. Free self parking is available.
For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Travelodge Hotel Ukiah
Travelodge Ukiah
Ukiah Travelodge
Travelodge Ukiah Hotel
Travelodge Wyndham Ukiah Hotel
Travelodge Wyndham Ukiah
Travelodge by Wyndham Ukiah
Surestay By Best Ukiah Ukiah
SureStay Hotel by Best Western Ukiah Hotel
SureStay Hotel by Best Western Ukiah Ukiah
SureStay Hotel by Best Western Ukiah Hotel Ukiah

SureStay Hotel by Best Western Ukiah Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 354 out of 1002 reviews" "
Rating 8 - Good. 337 out of 1002 reviews" "
Rating 6 - Okay. 188 out of 1002 reviews" "
Rating 4 - Poor. 74 out of 1002 reviews" "
Rating 2 - Terrible. 49 out of 1002 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Parking is hard but not terrible. Staff was pleasant.
Stayed 1 night in Aug 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

4/10 Poor

Melissa

Travelled with family
Disliked: Amenities, property conditions & facilities
The people working at this location were very nice sadly that is the only nice thing I can say. I had requested a roll away bed. Even though it was listed as an option they said they do not have roll away beds. Yet they never bothered to contact me and warn me about the issue even though they had over a month to do so. We had to purchase a separate room. The first room was hot, I mean really hot. After 3 hours it started to cool down but then in the night the air kept turning itself off. I kept waking up sweating. I barely slept at all. I recommend finding a different place to stay.
Stayed 1 night in Aug 2024

8/10 Good

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Isabel

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Teena

Stayed 1 night in Jul 2024

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service were professional and courteous
Stayed 3 nights in Jul 2024

4/10 Poor

Melyssa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Other hotels in the area that are much cleaner. Wouldn’t stay again, this is more along the lines of a $60/night stay
Stayed 2 nights in Jul 2024

4/10 Poor

Brandon

Travelled with family
Disliked: Cleanliness, staff & service
The hotel is nice, on my most recent stay I checked out early and now there’s a mysterious charge of $86.80 on my card along with my $200 deposit not being returned. I left the room clean and had not broken any rules. I like this hotel but shady business practice is something I will not be supporting.
Stayed 1 night in Jul 2024

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Curtis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Canduella

Stayed 1 night in Jul 2024

10/10 Excellent

Romain, Santa Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds and nice staff
Stayed 1 night in Jul 2024

4/10 Poor

leslie

A little family throw down
Let me start off by saying the temp in ukiah during our stay was 100+, only to be told at check-in that the ice machine was broken..not the end of the world.Fast forward to 1:30 am Sunday morning when we were awaken by what seemed to be a UFC cage fight in the room above us which went on for 1 hour before the cops arrived. After all the screaming and the sound of beer cans hitting the ground we really didn't get much sleep after that, the next day we went to the office to be told by the employee he wasn't working last night.
Stayed 3 nights in Jul 2024

6/10 Okay

Esau

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good clean low-budget Hotel
Good clean Hotel if you are looking for a budget Hotel. Service was okay, we did not try their breakfast so we can’t comment on that. If you are just passing by Ukia and need a clean place to stay without paying a whole lot this could be a good option. Pool was okay, but needs to be clean more frequently. Other than that, beds were comfy and room spacious and clean. Got a fridge and microwave, which very convenient.
Stayed 1 night in Jul 2024

10/10 Excellent

Kathi

Stayed 1 night in Jul 2024

8/10 Good

Jenny

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked well for our needs
Stayed 3 nights in Jul 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a convenient place to stay in northern Ukiah. The room was comfortable, and the staff was absolutely outstanding.
Stayed 1 night in Jul 2024

2/10 Terrible

Shelly

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Eric

Stayed 2 nights in Jul 2024

6/10 Okay

Estevan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good and clean motel right off the freeway.
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice air conditioner wow it was 107 outside all day and I got a frozen night sleep overslept past check in because I was so comfortable in the blistering heat.
Stayed 1 night in Jul 2024

4/10 Poor

Josephine

Stayed 3 nights in Jun 2024