Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

3.5 star property

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Photo gallery for Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Exterior
Property amenity
Business centre
Standard Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

Map
8368 Alexandra Rd, Richmond, BC, V6X4A6
  • Lansdowne Centre
    ‪8 min walk‬
  • CF Richmond Centre Mall
    ‪3 min drive‬
  • Richmond Night Market
    ‪3 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪13 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Deluxe 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Deluxe King

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Hotel with free airport shuttle, a quick walk to Lansdowne Centre
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and a conference centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site. Housekeeping is available on request.
Grand Park Hotel Vancouver Airport, Ascend Hotel Collection offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels. Fridges and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Grand Park Hotel Vancouver Airport, Ascend Hotel Collection's great location. During your stay, you're just a quick walk from Lansdowne Centre. Features include free WiFi in public areas and a free round-trip airport shuttle, plus a 24-hour gym.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 8 minutes by foot from Lansdowne Centre and a 3-minute drive from CF Richmond Centre Mall
  • Free airport shuttle service
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 4521 square feet (420 square metres) and includes a conference centre. A roundtrip airport shuttle is free at scheduled times. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Grand Park Hotel Vancouver Airport, Ascend Hotel Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Richmond hotel is smoke free.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:00 AM to midnight at scheduled times
  • Parking on site (CAD 14 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (4,521 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lever door handles
  • Lift (185 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's shuttle choices up and drops off at Vancouver International Airport. Guests should contact the property upon arrival using the courtesy phone in the shuttle pick-up area.

Renovations and closures

The following facilities will be closed during the spring:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 14 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Park Hotel Vancouver Airport, Ascend Hotel Collection offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Hotel Vancouver Airport
Four Points Sheraton Vancouver Airport
Four Points Vancouver Airport
Sheraton Four Points Vancouver Airport
Four Points Sheraton Vancouver Airport Hotel
Four Points Richmond
Four Points By Sheraton Vancouver Airport Hotel Richmond
Richmond Four Points
4 Points By Sheraton Vancouver Airport
Grand Park Vancouver Airport
Four Points by Sheraton Vancouver Airport

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1129 out of 2568 reviews
Rating 8 - Good. 740 out of 2568 reviews
Rating 6 - Okay. 379 out of 2568 reviews
Rating 4 - Poor. 160 out of 2568 reviews
Rating 2 - Terrible. 160 out of 2568 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Having stay at this hotel many times and each time is enjoyable. This time as it was very late to get food, the front desk even helped me get MacD by Uber. That was service beyond and above duty. Would recommend this hotel. The restaurant across the street ‘ Amigo’ had an excellent grill salmon for great price.
Stayed 1 night in Jan 2025

10/10 Excellent

Barry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

allan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The choice of dining options is the best in Richmond or even Vancouver for that matter.
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff who were kind and professional. Room was clean with no foul smell. I loved charging my electric vehicle. Charging stations at hotels are rare.

4/10 Poor

Vincenzo

Disliked: Cleanliness, property conditions & facilities
Once again when initially booking this hotel had a 8.7 rating giving it a 5 rating rooms not cleaned had to ask for clean towels lobby washrooms disgusting dirty no toilet tissue Hallway not vacuumed elevator were out of order had to go down 6 floors of stairs and up same way brought to reception attention mainly apologized
Stayed 2 nights in Jan 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay
Stayed 1 night in Jan 2025

8/10 Good

Jack

Travelled with family
Great location- convenient to shops and restaurants. Highly recommend.
Stayed 3 nights in Jan 2025

10/10 Excellent

Georgina

Travelled with partner
Liked: Amenities
Close to all amenities.
Stayed 1 night in Jan 2025

10/10 Excellent

Megan

Stayed 1 night in Jan 2025

2/10 Terrible

Stuart, Bradenton

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Vicki

Sending an email that says to the phone the hotel to find out about the shuttle is useless because no one at the hotel picks up the phone. Location was great with so many restaurants near by.
Stayed 1 night in Jan 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AwEsoMe pLaCe , gReAt sErviCe
Stayed 1 night in Jan 2025

10/10 Excellent

Lili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location; shuttle bus is on time; room is clean.
Stayed 1 night in Jan 2025

10/10 Excellent

DongYi

Stayed 1 night in Jan 2025

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was all good
Stayed 5 nights in Jan 2025

10/10 Excellent

WAYNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk woman was very professional and pleasant when I checked in. Hotel and suite appeared clean. Ample parking available. My only complaint is that the a/c unit fan only blew out cool air even when I turned the heat to max. I didn't inform the front desk because I just wanted to get some sleep. I still recommend staying at this hotel. It's a classy little place.
Stayed 1 night in Jan 2025

8/10 Good

Yaojin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Stayed 2 nights in Dec 2024

8/10 Good

Chieu, Winnipeg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here a lot of times. It is pretty good. Only issue I have is the heat. I had my room at 23 and it was still cold.
Stayed 1 night in Jan 2025

8/10 Good

Luke

Stayed 4 nights in Jan 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the fact there is a shuttle service to the airport.
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Good location by airport and restaurants
Stayed 2 nights in Jan 2025

2/10 Terrible

Lucy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Earls just across the street. Front desk gals were awesome! Very quiet location
Stayed 1 night in Jan 2025