DoubleTree by Hilton Hotel & Suites Victoria

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel & Suites Victoria

Exterior
Exterior
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Premium bedding, in-room safe, desk, laptop workspace
Coffee shop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

Map
777 Douglas Street, Victoria, BC, V8W 2B5
  • Victoria Conference Centre
    ‪2 min walk‬
  • Victoria Harbour
    ‪9 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪13 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪32 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

King, Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

1 King 1 Bedroom Boardroom Suite - Water View

  • 72 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King, Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (First/Second Floor)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

King, Family Suite, Kitchenette

  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Penthouse)

  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

King, Suite, Kitchenette

  • 47 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

King, Suite, 2 Bedrooms, Kitchenette

  • 72 sq m
  • Mountain view
  • Sleeps 6
  • 2 King Beds

Room, 2 Queen Beds, Bay View

  • Sleeps 4
  • 2 Queen Beds

King, Family Suite, 1 King Bed, Non Smoking

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

King, Suite, Kitchenette

  • 47 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

DoubleTree by Hilton Hotel & Suites Victoria

Hotel with 2 restaurants, steps from Victoria Conference Centre
2 restaurants, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and valet parking. Housekeeping is available on request.
DoubleTree by Hilton Hotel & Suites Victoria offers 181 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Victoria hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the shopping around DoubleTree by Hilton Hotel & Suites Victoria. During your stay, you're just a quick walk from Victoria Harbour. Features include free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the central location
  • Steps from Victoria Conference Centre and 9 minutes on foot from Victoria Harbour
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel & Suites Victoria. For a fee, parking is available.

This Victoria hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11 AM.
Wake Up Breakfast – This restaurant only serves breakfast.
Stone Ground Pizza Co. – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Bartholomew's Pub – This restaurant specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Humboldt Bar – On-site cocktail bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Farsi, Filipino, French, Hindi, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (CAD 30 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11 AM for a fee: CAD 28 for adults and CAD 23 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bartholomew's Pub
  • Humboldt Bar
  • Stone Ground Pizza Co.
  • Wake Up Breakfast

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 28 for adults and from CAD 23 for children
  • Valet parking fee: CAD 30 per day (in/out privileges)
  • Pet fee: CAD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Executive House
Executive House Hotel
Executive House Hotel Victoria
Executive House Victoria
Executive Hotel Victoria
DoubleTree Hilton Hotel Victoria
DoubleTree Hilton Victoria
DoubleTree by Hilton Hotel & Suites Victoria Hotel
DoubleTree by Hilton Hotel & Suites Victoria Victoria
DoubleTree by Hilton Hotel & Suites Victoria Hotel Victoria

DoubleTree by Hilton Hotel & Suites Victoria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 612 out of 1006 reviews
Rating 8 - Good. 250 out of 1006 reviews
Rating 6 - Okay. 73 out of 1006 reviews
Rating 4 - Poor. 39 out of 1006 reviews
Rating 2 - Terrible. 32 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Janine

Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff.
Thoroughly appreciated the friendly fro t office staff.
Stayed 3 nights in Dec 2024

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Best part of this hotel is Bart's pub. Worst part is there is a couple of years of construction to be had at the Telus building next door. Staff were great as well!
Stayed 4 nights in Dec 2024

2/10 Terrible

Christoph

Stayed 1 night in Dec 2024

8/10 Good

Dyana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit let down
This hotel is relatively new and it is just a block from the Empress and two from the waterfront and Government Street. We had booked a King suite 'with a view' and got 'upgraded' to a "Deluxe Suite" with a great view of the construction across the street. Was it because of the kids, or that we we were using rewards? Bed was comfy, but pull out couch was very much not. My kids wouldn't even sleep on it on the frame so we pulled it onto the floor. The hotel would be advised to invest in some higher quality mattresses for their sofa beds. The 'kitchenette' was a counter with a microwave, sink and small fridge. That is no different from what is offered in other hotels in regular rooms. There were no small collection of plates or silverware, just three wine glasses and paper coffee cups ( we went out and bought some paper plates and disposable cutlery to use). We had two kids and were hoping to do laundry, but there was no laundry room and very overpriced laundry service (the closest laundromat was about two miles away - it would have been cheaper to have one of us uber therr than pay the $70 for four pairs of kids pants and two pairs of socks). There is a Kuerig, however, and the little fitness center was adequate for working out, with a couple of treadmills and a Peloton bike, along with some weights. Oh, and the construction? They start work around 7am during the week and done by 5. They start later on Saturdays, and don't work Sunday.
Stayed 4 nights in Dec 2024

8/10 Good

Shams

Travelled with family
Liked: Cleanliness, staff & service
Thank you
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Kashia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Khanh, Kent

Stayed 2 nights in Dec 2024

10/10 Excellent

Meihua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Will

Travelled with family
Great views, great vibes.
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Incredible staff. Starbucks on site. Fantastic location. Excellent pub and pizza restaurant on site. Valet service. Beautiful room. Thank you!
Stayed 4 nights in Dec 2024

8/10 Good

zoe

Stayed 1 night in Dec 2024

6/10 Okay

John

Stayed 3 nights in Dec 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at reception and vaet parking were absolutely excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Gabriel

Room was excellent, cookies were a nice touch
Stayed 2 nights in Dec 2024

8/10 Good

Frederick

Stayed 1 night in Nov 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Room was a small and a little awkward
Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Room was fantastic.
Stayed 2 nights in Dec 2024

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the property had Netflix and the greetings were very welcoming.
Stayed 2 nights in Dec 2024

8/10 Good

Roho

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Beatiful Property!

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Niki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024