Kenmore Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Kenmore Hotel

Exterior
Exterior
Front of property
TV
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Laundry
  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Parking included

Explore the area

Map
The Square, Kenmore, Aberfeldy, Scotland, PH15 2NU
  • Loch Tay
    2 min walk
  • Taymouth Restaurant
    1 min walk
  • Pitlochry Station
    27 min drive
  • Perth, Scotland (PSL)
    68 min drive

Room options

Similar properties

About this property

Kenmore Hotel

Riverfront hotel with restaurant and bar/lounge
This hotel features a restaurant, a bar/lounge and a meeting room. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, laundry facilities and tour/ticket assistance.
Kenmore Hotel offers 41 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Digital televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Aberfeldy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they enjoy the overall property condition at Kenmore Hotel. During your stay, you're just a quick walk from Loch Tay. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Steps from Loch Tay and 6 minutes on foot from Mains of Taymouth Golf Course
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Kenmore Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Aberfeldy hotel.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
Kenmore Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 14.50 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • Lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property

Pets

  • Pets: GBP 15.00 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.50 per person
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property does not have a front desk.

Property is also known as

Kenmore Hotel Aberfeldy
Kenmore Aberfeldy
Kenmore Hotel Hotel
Kenmore Hotel Aberfeldy
Kenmore Hotel Hotel Aberfeldy

Kenmore Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 37 out of 130 reviews" "
Rating 8 - Good. 56 out of 130 reviews" "
Rating 6 - Okay. 16 out of 130 reviews" "
Rating 4 - Poor. 10 out of 130 reviews" "
Rating 2 - Terrible. 11 out of 130 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great, only problem is the meal selection was poor. Only 2 choices for starters and dessert and 3 choices for main. Other than that the stay was nice.
Stayed 1 night in Nov 2021

4/10 Poor

Kenneth

Disliked: Property conditions & facilities
needs a bit of TLC room decor rather tired
Stayed 2 nights in Oct 2021

6/10 Okay

Alan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointed that there was a limited menu because of staff shortage.
Stayed 1 night in Oct 2021

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in an amazing location
Very nice hotel in an amazing location.
Stayed 1 night in Oct 2021

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

6/10 Okay

Patricia

I was disappointed couldnt have dinner and had to go to Aberfeldy to eat at night as the restaurant down the road was fully booked. The bar on the night of Tuesday the 7th closed at 8.30pm with no warning, after coming back from Aberfeldy for dinner. This will not put me off coming back
Stayed 3 nights in Sep 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Stefanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d definitely go back.
It’s a nice hotel. Our room was spacious and clean. Friendly staff. Restaurant is over priced. Food was really poor when we where there but they didn’t charge for our mains which had to be sent back. I was disappointed by cheap kids chicken nuggets (not that the kids minded!😂). Overall though I really enjoyed our stay.
Stayed 1 night in Sep 2021

4/10 Poor

Debra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was unorganised from the start we were given wrong directions to our room. We were not informed that there was a limited menu on offer of about 5 dishes and only in the restaurant no bar food as this was closed completely due to staff shortages we should have been given this information before we arrived. They were not serving food other than to guests so all other places to eat around were fully booked. So we had a nightmare finding something to eat as we didn't want any of the 5 dishes on offer. The whole place was grubby with everything being blamed on staff shortages. You expect flys by the river but inside the bar had so many around it !! the bar and tables were sticky if you cant keep the place clean dont open it. The bathroom was in need of attention the bath was cracked the floor was cracked they had obviously tried to give it a lick of paint on the ceiling but failed to then clean all the paint splashes off the floor!! Having drove over and seen the view of the hotel we were
Stayed 1 night in Sep 2021

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely, friendly staff
Stayed 1 night in Aug 2021

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Caroline

Liked: Cleanliness, room comfort
Lovely wee town
We had a nice time in Kenmore Hotel but due to staffing shortages the restaurant wasn't opened for dinner which the hotel were meant to phone me about and didnt, so we had to drive into Aberfeldy to try and get for dinner for the first night as only The Courtyard was opened in Kenmore , but full. Waterfront and Ferryman Closed on a Tuesday. Most of the staff all seemed a bit deflated and they had 70's disco music playing at breakfast with a flashing speaker. I love 70's music but not at breakfast please! Could be worth another visit when they get more staff and open the nice restaurant. A lot of potential in the hotel, just need more upbeat staff and facilities. Kenmore a lovely wee town, nice walks. Would advise to book restaurants in advance and also the Tay Safari boat trip, we didnt and couldnt get booked, so all worth a visit , just book The Waterfront and The Courtyard in advance, nice friendly staff in these restaurants.
Stayed 3 nights in Aug 2021

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value , lovely staff
We had a lovely spacious double room with a Z bed for my son, lovely corner bath too. Breakfast was amazing, best I’ve had in a long time. Great value for money, would definitely stay again
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Terrible problems with noise from other residents till early hours of morning. Simply not acceptable. No management by Hotel Staff. I thought I was booking my family into a quaint country inn not a drunken doss house.
Stayed 3 nights in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointment is an understatement
Upon arrival we were told restaurant was closed was told that an email had been sent the day before and yes an email had been sent stating only the in room service was suspended. I told them this and that I had received the email from hotels.com to be told that they didn’t deal with hotels.com. Strange that they knew were coming then! Upon entering the room we had been allocated I could not believe what was in front of us. Wallpaper that my mother would have used over 60 years ago, a wardrobe and dressing table that was fit for the rubbish tip, curtains that should never have been hung, one electric socket, nails protruding from walls, a bathroom from the 50s and a dreadful musty smell. We complained to no avail, got told that is what we had booked, at £205 for our stay we expected better. The room was honestly not fit for purpose, should be condemned. Later on that evening as we were contemplating just going home we went back to reception where there was different lady on, she was lovely, her name was Norma and between her and a lovely Hungarian chap, I think called Gavor (sorry if misspelt) we managed to get another room. Although much better it still lacked basic amenities and was so tiny.
Stayed 2 nights in Aug 2021

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!!
Stayed at Cairn Toul lodge with friends and had the best time. The lodge has all you need for a self catering get away. It has 3 big bedrooms all on suite. Large living space for a get together or celebration. It’s in a beautiful location right by the river. Can’t wait to go back.
View from upstairs bedroom.
View from lodge.
Stayed 2 nights in Jul 2021

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Issue with Hotel. Com
Our stay at kenmore Hotel was more than we expected the issue came at check out. Unfortunately simply because I didn't check payment had already been processed by hotel. Com I paid room rate on leaving hotel. On arrival home I checked bank and noticed hotel. Com had already taken payment. My issue is that altho the hotel immed refunded my payment and were very apologetic I have been unable to get any response from hotel. Com as to why they charged me over £50 more for the overnight stay than the hotel received. I appreciate there will be some admin fees bit £50!!!!!!! The only reason I hadn't booked direct t with hotel as the rate they quoted on their Web site was slightly dearer than hotel. Com The hotel explained that hotel. Com can offer rooms at a cheaper rate so I chose to book thro them. I would appreciate some form of explanation from hotel. Com as I have another reservation later in year at diff location and now feel I should cancel this if this is how they manage customer service
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
T
Staff helpful and friendly. However, lack of staff was clearly evident in restaurant. Although pre-warned that there would be a delay in service, albeit only around 50% occupancy , when the food arrived it was over cooked. Believe shortages also applied to Chef(s). Overheard a number of complaints and did not join the queue. Have been a guest of this hotel for a good number of years and staff shortages shall hopefully be sorted out soon. Beautiful location and shall return.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Only bad point was lack of bar facilities. Although bar staff in public bar had said earlier in the day they would be open until 10pm, on arrival back to the hotel after a meal out at 9.15pm, we were told bar man had gone home and restaurant staff didn't want to serve us. Even though they had just served somebody in front of us. Eventually he agreed to serve us, but did he would be closing the restaurant doors after us. He didn't, but continued to serve the same people me had served after us, again!!!!!!! Left a message to speak to a manager to discuss this, not heard from them yet 3 days later.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff, views. This is one of the friendliest hotels i have stayed in. Every member of staff would go the extra mile and beyond to ensure you have a perfect time.
Stayed 2 nights in Jun 2021

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but hotel was disappointing
Kenmore is beautiful and we were blessed with gorgeous weather. The hotel was in a super location but some aspects were disappointing. When we arrived, they believed our room was ready (bearing in mind we checked in at 4.30pm - an hour and a half after our allocated time) but when we walked into it, it clearly wasn’t ready! We were told our room would be ready in 20 minutes ... COVID??? A drink on the house was offered, thank you for that. When we returned to collect our key- the front of house seemed out out that we had interrupted him eating and wondered what we were after - slightly rude we felt. The hotel is pretty dated, which is a shame, it just needs a bit of tlc. We weren’t in our room for very long so it you are here to explore the area then I’m sure it will suit- location and price!
Stayed 1 night in Jun 2021

4/10 Poor

Lorna

Disliked: Staff & service
Stayed 1 night in Jun 2021

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a one night stay at Kenmore hotel in a gatehouse room. Was a lovely room with a huge bathroom. Room was very clean. Very quiet. Receptionist was helpful and organised our dinner and breakfast reservations. Would definitely stay again
Stayed 1 night in Jun 2021