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City Seasons Al Hamra Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for City Seasons Al Hamra Hotel

Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Front of property
42-inch LCD TV with satellite channels, TV
Premium bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Gym
  • Housekeeping

Explore the area

Map
Electra Street, Abu Dhabi, 4706
  • Abu Dhabi Commercial Bank
    6 min walk
  • Madinat Zayed Shopping Center
    13 min walk
  • Abu Dhabi Mall
    19 min walk
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    31 min drive

Room options

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • 51 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Bed

View all photos for Deluxe Family Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Family Suite

  • 83 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

Premium Room - Theme Park Tickets for 2 Adults Included

  • 26.4 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Twin Room

Premium bedding, minibar, in-room safe, desk

Premium Twin Room

  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 46 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Bed

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Exterior

Cristal Hotel Abu Dhabi

Pool
Spa
Kids pool
Parking included
4.5 out of 5, Wonderful, (543)
The price is €134
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Cristal Hotel Abu Dhabi

About this property

City Seasons Al Hamra Hotel

Family-friendly Abu Dhabi hotel in Abu Dhabi City Center with 2 restaurants
Along with 2 restaurants, this hotel has a full-service spa and a health club. Free WiFi in public areas, free valet parking and a free beach shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
City Seasons Al Hamra Hotel offers 310 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with in-room jetted baths, dressing gowns, slippers and designer toiletries.

This Abu Dhabi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a health club and a sauna.

Children aged under 12 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology.
During your stay at City Seasons Al Hamra Hotel, you're just a quick walk from Abu Dhabi Commercial Bank. Free WiFi in public areas, free valet parking and a free beach shuttle are available.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy a bite to eat at New Season, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Treat yourself to manicures and pedicures, body wraps or Swedish massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from Abu Dhabi Mall and a few minutes from Al Wahda Mall
  • Free beach shuttle service
City Seasons Al Hamra Hotel offers its guests a full-service spa, a health club, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 420 square feet (39 square metres) and includes a conference centre. Spa services, a library, and a terrace are also featured at the family-friendly City Seasons Al Hamra Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Abu Dhabi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
New Season – This buffet restaurant specialises in international cuisine. A children's menu is available.
Keway-mai – This fine-dining restaurant specialises in Asian cuisine and serves lunch, dinner and light fare.
Cafe Trottoir – This café serves breakfast and light fare.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 55 for adults and AED 27.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Trottoir
  • Keway-mai
  • New Season

Things to do

  • Full-service spa
  • Health club
  • Library
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (420 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: AED 250
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: AED 250
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at City Seasons Al Hamra Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 55 for adults and from AED 27.50 for children
  • Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: AED 250 (subject to availability)
  • Late check-out fee: AED 250 (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Heating is not provided
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
City Seasons Al Hamra Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at City Seasons Al Hamra Hotel.

Property is also known as

City Seasons Al Hamra
City Seasons Al Hamra Hotel
Seasons Hamra
Seasons Hamra Hotel
City Seasons Al Hamra Hotel Abu Dhabi
City Seasons Al Hamra Abu Dhabi
City Seasons Al Hamra
City Seasons Al Hamra Hotel Hotel
City Seasons Al Hamra Hotel Abu Dhabi
City Seasons Al Hamra Hotel Hotel Abu Dhabi

City Seasons Al Hamra Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 164 out of 421 reviews" "
Rating 8 - Good. 164 out of 421 reviews" "
Rating 6 - Okay. 59 out of 421 reviews" "
Rating 4 - Poor. 19 out of 421 reviews" "
Rating 2 - Terrible. 15 out of 421 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in this hotel , our room was big and comfortable, very nice people , concierge by the name of Ahmed from Sudan was very nice and made us feel welcomed, every employee wanted to help and treat us with respect , I will try this place next time I visit Abu Dhabi , shookram ekteer
Stayed 1 night in Apr 2024

2/10 Terrible

Alexandru

Stayed 2 nights in Feb 2024

2/10 Terrible

Sajid

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2023

8/10 Good

Nayab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good but old
Stayed 1 night in Nov 2023

10/10 Excellent

Boyd

Stayed 13 nights in Jul 2022

8/10 Good

Elengesh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable in great location
Stayed 2 nights in Nov 2021

8/10 Good

Khaled

Travelled with family
Liked: Room comfort
Stayed 1 night in Jul 2021

8/10 Good

Rajesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Sameh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice
Stayed 1 night in Nov 2020

8/10 Good

Obaro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

JALAL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Rolando

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Imtiaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Stay either short or long
My first choice hotels and always a good experience at hotel, the person is standout in all my stay there is shift manager Zeeshan, what a awsome guy and helpful. hotel has unique under his management qualities. I am big fan of his work style and control. staff very cooperative, rooms cleaned and house keeping responsive. overall 10 out of 10
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great value for money, but some technical problems
Positives: Adequate location and many taxi drivers know the hotel's name. Great interior design, very comfortable beds, nice thick soft carpets and overall well-equipped hotel room. Overall, the room looks very nice and it's incredibly spacious! Exceptionally kind receptionists. They behave much nicer than in most hotels. Negatives: Receptionist said breakfast is only 35 AED, then it turned out it was 42 AED on location. Oddly, the staff taking the money for breakfast ostentatiously acted like they were expecting a tip after paying(?). Even though, they didn't do ANYTHING besides just taking the money for it. After all, you go pick the food for yourself and other staff were responsible for preparing it. Internet breaks down frequently: it just stops working. The window is very dirty and the curtains show strong signs of wear, remains of cigarettes stuck onto the window's bottom section. Mosquito net on the window was burnt with a cigarette (probably by an earlier occupant of the room). Lack of a stronger light source in the hotel room. Only 3 small lamps are found in the room. You have to run them all to have some low light.
Stayed 3 nights in Jan 2020

6/10 Okay

Khanyisile

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Okayish
The hotel is in a central area which is good. They need to update or refurbish the hotel and mainly change the beds , they are too soggy for a 4 star hotel. The breakfast was disappointing , not too many choices of international food , it was mainly their local food. I would suggest they should add more options to their breakfast menu ( grilled potatoes, fish, etc. The breakfast area was crowded in one of the days we had to share tables with strangers. Reception should also learn to be more welcoming and also tell you about the facilities they have in the hotel. I appreciated that I was checked in before time because we arrived early around 12pm, thanks I loved their PIZZA it was delicious.
Stayed 3 nights in Jan 2020

6/10 Okay

Ian

Business traveller
Stayed 1 night in Jan 2020

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located with good service + a few quirks
Centrally located and popular with tour groups, the hotel has great service. If you need something, it's up to your room in a flash. Front desk is helpful. I stayed only one night, and that night I couldn't get the thermostat to get more than 20 degrees. It was freezing in the room. An engineer was sent up to fix this, but didn't work. Finally we just turned off the fan to get warm. The bathtub drain didn't open when we turned it so we had to use a fork to pry it open (see photo) so water could train. Though I was not given a room upgrade (as I had in other 3 hotels in the UAE) room was spacious and cheerful. Not a bad choice for a budget hotel.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Very reasonably priced hotel in great location. Needs a bit of a facelift as but tatty round the edges. No bar. Great staff very friendly and helpful. Big room, some items in bed of refurb repair
Stayed 6 nights in Nov 2019

10/10 Excellent

Hala

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The choice of food at breakfast could have been more international. The menu was leaning towards Indian type food.
Stayed 3 nights in Nov 2019

6/10 Okay

Wasseem

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

2/10 Terrible

Mr Vinay

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019