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Pan American Inn & Suites

2.0 star property

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Photo gallery for Pan American Inn & Suites

Lobby sitting area
Premium bedding, desk, blackout curtains, iron/ironing board
Outdoor pool
Courtyard
TV

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
7620 Pan American East Fwy NE, Albuquerque, NM, 87109
  • Balloon Fiesta Park
    ‪4 min drive‬
  • Sandia Casino
    ‪5 min drive‬
  • ABQ Uptown
    ‪11 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪15 min drive‬

Room options

View all photos for Suite with 2 queen size beds and a sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Suite with 2 queen size beds and a sofa bed

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite with 1 King size bed and a sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Suite with 1 King size bed and a sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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Exterior

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  • Parking included
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includes taxes & fees
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About this property

Pan American Inn & Suites

Suburban hotel with fitness centre and outdoor pool
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room and concierge services are on-site. Housekeeping is available on request.
Pan American Inn & Suites offers 168 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Pan American Inn & Suites, you'll be within walking distance of Gruet Winery. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a meeting room and laundry facilities
  • On-site recreation includes a gym and bicycles to rent
  • Just a 4-minute drive from Balloon Fiesta Park and 5 minutes from Sandia Casino
There's a restaurant on site. Public spaces have free WiFi. Pan American Inn & Suites offers its guests an outdoor pool and a fitness centre. Pan American Inn & Suites also features a garden, coffee/tea in common area, and concierge services. Self parking is free.
Pan American Inn & Suites has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Restaurant
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Sunday and Monday:
  • Restaurant
  • Fitness facility
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Heating is not provided
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Albuquerque
Quality Inn Albuquerque
Pan American Inn Albuquerque
Pan American Inn
Pan American Albuquerque
Pan American Inn Suites
Pan American Inn & Suites Hotel
Pan American Inn & Suites Albuquerque
Pan American Inn & Suites Hotel Albuquerque

Pan American Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 210 out of 1000 reviews
Rating 8 - Good. 312 out of 1000 reviews
Rating 6 - Okay. 204 out of 1000 reviews
Rating 4 - Poor. 132 out of 1000 reviews
Rating 2 - Terrible. 142 out of 1000 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

4.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was under renovation at the time of my visit. Check in took about 10 min. Once we got into our room we noticed the trash was not taken out from the previous guest. The bathroom had dead cockroaches on the floor. We told the front desk and they wanted to move us to a different room but I opted for the refund. It was disgusting and inexcusable. Don’t stay here!!
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Jerry, Perris Ca.

Business traveller
Liked: Cleanliness, staff & service
For 50 bucks you get a very nice suite at a bargen price. Close to food and shopping.
Stayed 1 night in Mar 2020

2/10 Terrible

Enrique, Torreon

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The worst hotel Ive ever stayed, no heating, super filthy, rude personel, shady charges, cash deposit. P
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty no heat or cooling ..roaches te worst hotel ever stayed at.
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

2/10 Terrible

Melissa, San Francisco

Disliked: Cleanliness, property conditions & facilities
There were bugs all over the room, in the tub and on the bathroom floor, I checked in and about 30 min later, checked right back out and got a refund. I will never stay here or recommend this place to anyone. Looked like there were a bunch of druggies staying there and there was trash all over the property. The bear statue was cute though.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Rhere was no HEAT IN ANY OF THE ROOMS THEY GIVE U A LITTLE HEATER
Stayed 3 nights in Feb 2020

2/10 Terrible

Jennie, Farmington

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We needed to stay in Albuquerque one night so I made reservation for a ground floor room at Pan American Inn & Suites After checking in on Friday, January 24, we entered the room & discovered it was not cleaned!! The worker got us into another room which looked alright We later found the bathtub was not cleaned; it had hair on the tub!! The heater did not work and it got very cold. We didn't have a restful night! On Saturday we found that we needed to stay another night so giving them the benefit of a doubt, I reserved a room at the same motel. The lamp in this room didn't work and the bathroom sink had a very slow drain! To our disappointment, we were given another uncleaned room! We couldn't open the third room which was on the second floor and there was a bad smell on that floor. We just opted to stay in that first room with the slow drain sink! We left early the next morning and was very very disappointed with this motel!! We are not staying there anymore. When we asked to be compensated for all our troubles, Melissa and Shannon said to report it to Expedia since I had booked the room through you. So now that I've presented my complaints, I'd like to be compensated for what we encountered at this particular motel!! Thank you for your consideration.
Stayed 1 night in Jan 2020

8/10 Good

tony

Liked: Staff & service, room comfort
The roof was leaking in hallways and breakfast area. But they didnt have breakfast for two days we were there. The room was not vacum but was comfortable.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away From Here
I reserved two suites. Both smelled horrible. One heater refused to work. One suite had no couch in the room. Even though they advertise hot breakfast on the site and large illuminated sign on the property, they do not. No sheets for the one suite that had a couch. It was a very bad experience and I won’t stay here ever again.
Stayed 1 night in Jan 2020

4/10 Poor

Vianey

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Not a c working 👎👎👎
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk requested $100.00 cash deposit. No ATM avaliable so decided to leave. This was once a quality inn and was one of the nicest places to stay. What happen?? Been downhill for a while now. SIGN on door days no breakfast.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

Robert

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Plaster falling down from water damage. Doors not working. Bed with valleys where too many people slept on it through the years. No hair dryer. TV was very old with a dark picture. Advertised breakfast but a hand written sign that said NO BREAKFAST sorry.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family and small children, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
We have stayed there before and was a great place to stay. But over the last several monthes it went downhill very badly. Will not stay there again and will not recomend to anybody.The homless people might not even stay there now
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It must be new management and they are trying to get things fixed up. There were many things that needed to be fixed or were not working correctly. I think when they get it all fixed up and functioning as it should, it will be a nice property, but right now it is clean and the staff was accommodating, but it may take a few weeks to get up to par.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

2/10 Terrible

Richard

Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled really bad of dog pee and there was no heat!!!
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Water damage in the lobby, no breakfast, computers were down, tons of bugs in the shower.
Stayed 1 night in Nov 2019

4/10 Poor

Wilbert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
i wasn't too happy
it is good to make your own judgement, all people don't like the same things
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was 'undergoing renovation' when we showed up (10/4). Staff was mostly accommodating, but there were notices on the property starting that Continental breakfast was no longer being served (as of about 2 months after we booked our stay and 2 months before our arrival). We were not notified of this before we arrived, but decided to stay anyway since we were not going to be there during breakfast hours - until the AC stopped working. We checked out after two days.
Stayed 9 nights in Oct 2019

2/10 Terrible

Duane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing
Stayed 3 nights in Oct 2019