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Santa Ana Star Casino Hotel

3.0 star property

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Photo gallery for Santa Ana Star Casino Hotel

Front of property
Banquet hall
Fitness facility
Free toiletries, hair dryer, towels, soap
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

Map
54 Jemez Canyon Dam Rd, Bernalillo, NM, 87004
  • Santa Ana Star Casino
    ‪1 min walk‬
  • J&R Vintage Auto Museum
    ‪18 min walk‬
  • Santa Ana Star Center
    ‪11 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪25 min drive‬

Room options

View all photos for Luxury Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Luxury Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Luxury Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

  • 33 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds, Accessible

View from room

Luxury Room, 2 Queen Beds, Accessible

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Sandia Resort And Casino

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.7 out of 5, Exceptional, (1105)
The price is €343
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Sandia Resort And Casino

About this property

Santa Ana Star Casino Hotel

Suburban hotel with 3 restaurants and 2 hot tubs
This smoke-free hotel features 3 restaurants, an indoor pool and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, valet parking and a business centre.
Santa Ana Star Casino Hotel offers 204 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 49-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool.
Our customers tell us they can't get enough of Santa Ana Star Casino Hotel's great location. During your stay, you're just a quick walk from Santa Ana Star Casino. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine at The Original Mesa Grille, one of the property's 3 restaurants and 3 bars/lounges
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Amenities include a business centre, 7 meeting rooms and conference space
  • Guests have really good things to say about the accommodation, from the comfy beds and cleanliness to the spaciousness and overall comfort
  • Steps from Santa Ana Star Casino and 12 minutes on foot from Santa Ana Golf Club
  • Dogs welcome for a fee
Santa Ana Star Casino Hotel offers its guests 2 hot tubs and an indoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

A business centre and 7 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Santa Ana Star Casino Hotel. Free self parking is available.

This 3-star Bernalillo hotel is smoke free.

The Original Mesa Grille – This family restaurant specialises in American cuisine and serves lunch and dinner.
Juniper Steakhouse – This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Home Plate Bar G Grill – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Quezada - Cantina – This bar only serves dinner. Open daily.
Lounge 54 – On-site bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Secured, covered valet parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Home Plate Bar G Grill
  • Juniper Steakhouse
  • Lounge 54
  • Quezada - Cantina
  • The Original Mesa Grille

Things to do

  • 2 hot tubs
  • Indoor pool
  • Shopping

Family friendly

  • Fenced pool
  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 7 meeting rooms
  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 24 2025 to March 17 2025 (dates subject to change):
  • Hot tub
  • Swimming pool
The property will be renovating from 24 February 2025 to 17 March 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 250.00
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet (varies based on length of stay) plus a one-off USD250.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Santa Ana Star Casino Hotel Bernalillo
Santa Ana Star Casino Bernalillo
Santa Ana Star Casino
ta Ana Star Casino Bernalillo
Santa Ana Star Casino
Santa Ana Star Casino Hotel
Santa Ana Star Casino Hotel Hotel
Santa Ana Star Casino Hotel Adult Only
Santa Ana Star Casino Hotel Bernalillo
Santa Ana Star Casino Hotel Hotel Bernalillo

Santa Ana Star Casino Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2694 out of 3564 reviews
Rating 8 - Good. 535 out of 3564 reviews
Rating 6 - Okay. 176 out of 3564 reviews
Rating 4 - Poor. 75 out of 3564 reviews
Rating 2 - Terrible. 84 out of 3564 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Ramus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Tiffany

Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very welcoming. Took our Christmas photo in their beautifully decorated lobby.
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel didn’t have one conservative news station. It took 15 minutes before the shower water was hot enough to use. Not very green. And we were only on the 3rd floor! The water pressure was terrible. The bed was lumpy and very soft. My husband likes to play longer than I do. I like to relax in the room and watch TV. Every offensive channel with foul shows were the only choices on TV. We won’t return.
Stayed 1 night in Dec 2024

10/10 Excellent

Guillermo, Albuquerque

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You'll wanna stay here!
I always love staying here, the rooms are luxury, without the luxury price! The sunsets are amazing from the upper floors! Quiet, and wonderful amenities!!
Stayed 1 night in Oct 2024

10/10 Excellent

Krissy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Juan C

Stayed 1 night in Dec 2024

10/10 Excellent

Tania

Travelled with family
Liked: Amenities
Our check in staff was very welcoming. The room was clean, beds are super comfortable. Casino floor is clean as well. This is my second visit and I will definitely be back.
Stayed 1 night in Dec 2024

4/10 Poor

Alia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
For the price we paid - the room was sub-par - given that the coffee machine did not work, there was a used coffee insert sitting there from the prior guest. There was not single outlet to plug anything in in the bathroom, along with chipped old wood finish on the bathroom cabinet. The doors slamming everywhere and reverberating in our room was also super loud and chaotic.The hotel should at least provide hot coffee and real cream - a basic amenity at any hotel, especially since they don't offer a free continental breakfast. For the price we paid, we were disappointed.
Stayed 1 night in Dec 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great stay! No issues. Safe and clean rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Deena

Stayed 1 night in Oct 2024

10/10 Excellent

Traci, Bulverde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Clean and staff is friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Gisele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Shower was luke-cold. Very little warm water.
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tennise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Always a perfect place to stay even if you don’t gamble. They have a variety of restaurants and events one can enjoy.
Stayed 2 nights in Dec 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Always enjoy staying at the Star!
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Dec 2024

4/10 Poor

Sean

Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so clean
Stayed 3 nights in Sep 2024