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4.3 out of 5

"You definitely need a car to stay here or otherwise be happy to get taxis and as long as you are aware of that it's a wonderful place to stay. Lovely ... " More

By a verified traveller on Mon 03 Jul 2017

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Villa, 3 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 8 Max

Apartment, 2 Bedrooms (2p)

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Ona Aucanada Club. During your stay, you'll be connected to the convention centre and just a quick walk from Cala Poncet. 3 outdoor pools, a restaurant and a gym are available. Built in 1981, this comfortable aparthotel has 72 apartments over 2 floors. Enjoy your stay with amenities like a kitchen and a balcony in each apartment.

  • Each apartment offers a kitchen, a balcony and a dining area
  • Enjoy international cuisine while dining at Mediterráneo
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes a gym and a sauna
  • 9 minutes by car from Alcúdia Beach and 13 minutes from Pollensa Port
  • Airport shuttle service available for a fee

Ona Aucanada Club ratings based on 10 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ona Aucanada Club

Everyone (3) Couples (1) Family (5)
5 out of 5

Lovely peaceful apartments with great views

Pros: Location, comfort, grounds, views, peacefulness.
Cons: Communication staff weren't always the politest or most helpful
You definitely need a car to stay here or otherwise be happy to get taxis and as long as you are aware of that it's a wonderful place to stay. Lovely accommodation with fabulous views from every angle. Comfy beds and a decent travel cot with proper mattress. Lovely big outside terrace on ground floor apartments. 3 lovely pools including a great kids pool, never busy and always beds available. Decent restaurant if you want to eat on site. We went to Alcudia port must evenings which is fabulous for children but also Visited the old town and Pollensa port. Be warned that parking in Alcudia on an eve can be tricky. We had issues getting our apartment cleaned the first few days but this was resolved.

Posted by , from bristol UK on 3 Jul 2017

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5 out of 5
Perfecto!

Posted by on 17 Jul 2024

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Comment from Hotel Management

19 Jul 2024 by Manager

¡Buenos días!Muchas gracias por tu reseña.Nos alegra saber que tuviste una estancia perfecta.¡Gracias por elegirnos y hasta pronto!Ona Aucanada

5 out of 5
Gut gelauntes, hilfsbereites Personal. Schöne Lage. Sauber! Grosszügiges, gemütliches Haus.

Posted by on 17 Oct 2022

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Comment from Hotel Management

28 Oct 2022 by Ona Aucanada

Hallo Peterwir lieben es, Meinungen wie Ihre zu lesen! Unser oberstes Ziel ist Ihr Wohlbefinden. Wir freuen uns, dass Ihr Urlaub großartig war und dass Sie wieder zu uns kommen würden. Es gibt nichts schöneres, als zu wissen, dass wir unser Ziel erreicht haben :)Viele Grüße und hoffentlich bis bald.Ona AucanadaGuest Experience Ona Hotels

4 out of 5
Schönes privates Apartment mit Parkplatz, Waschmaschine, großer Küche, schöner Außenanlage

Posted by on 30 Sep 2019

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4 out of 5
Appartement mit Möglichkeit zum kochen aber auch die Option frühstücken zu können. Drei Pools für Kleinkinder bis Erwachsene vor Ort.

Posted by , from Reinach on 28 Sep 2019

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5 out of 5
L'appartement en generale etait bien, mais pas tres propre a l'arrivé. Les place de parc sont difficile d'acces. La salle du petit dejeuner etait tres sale. La vaisselle aussi le dejeuner etait correcte mais nous devions toujours reclamer du pain la serveuse etait plus apres ses carte de dejeuner que a notre service. La vaisselle traine sur les table.

Posted by on 8 Jan 2019

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4 out of 5

Kiva asunto lähellä merta ja kaunis näköala

Pros: Rauhallinen sijainti ja hyvä varustus, sekä riitävästi tilaa (3h+keittonurkkaus, parveke)
Cons: Internet toimi todella huonosti (sekä 3G että Wifi, 4G:tä ei ollut)
Location: Näin pienellä saarella on kaikki nähtävyydet mahdollista kiertää, jos on auto vuokrattuna.
Vähän viileät huoneet marraskuun alussa. Parkkitilaa oli riittävästi. Kaikinpuolin mukava asunto.

Posted by , from Espoo on 14 Nov 2017

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4 out of 5

Hyvä hinta-laatusuhde

Kaikki sujui hyvin. Henkilökunta ystävällinen, alue siisti.

Posted by , from Hki on 22 Oct 2017

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4 out of 5

idéal pour un séjour en famille

l'hôtel est très agréable a vivre, le personnel est fort sympathique, rien a redire...l'emplacement est très jolie même si les meilleurs plages ne sont pas a proximité...j'ai été très satisfait de mon séjour.

Posted by on 27 Apr 2015

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3 out of 5

séjour

Visite de Majorque ,mais un peu dessu que beaucoup de commerce etais fermé

Posted by on 3 Jan 2015

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Property Features

Ona Aucanada Club offers its guests 3 outdoor swimming pools, Access to hot tub, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Ona Aucanada Club. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 3.5-star Alcúdia aparthotel is smoke free.

  • 72 guestrooms or units
  • 2 levels
  • 13 buildings
  • Built in 1981
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Self-service laundry
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Ona Aucanada Club offers 72 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. This accommodation offers separate sitting areas. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower. In-room wireless Internet access is available for a surcharge. 30-inch flat-screen televisions come with satellite channels. Housekeeping is provided on a weekly basis.

  • In-room kitchen
  • Private balcony
  • Dining room
  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Microwave
  • Stovetop
  • Electric kettle
  • Kitchenware
  • Shower
  • Cots (surcharge)
  • Housekeeping (weekly)
  • Hairdryer
  • Safe
  • Iron and ironing board
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:30 AM to 10:30 AM.

Mediterráneo – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

On-site venue No. 2 – This poolside bar only serves light fare.

Nearby Activities

3 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Windsurfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 7:30 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Sunday: 9:00 AM-7:30 PM
  • Saturday-Saturday: 7:00 AM-11:00 PM
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours vary seasonally. From November-January, the front desk hours are 9:30 AM-7:30 PM; March-April hours are 8 AM to midnight; 24-hour assistance is available May-October.

This property's front desk is open during the following times:

  • Monday - Sunday: 9:00 AM - 7:30 PM
  • Saturday - Saturday: 7:00 AM - 11:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 9:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 7.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

The property is professionally cleaned.

  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of European Holiday Home Association (EHHA - Europe)
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Credit card pre-authorization
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No lifts
  • Property registry number - TCM-4
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • No gap period between guest stays
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per night
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • Fee for in-room wireless Internet: EUR 5 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 5 per day (rates may vary)
  • Airport shuttle fee: EUR 70 per vehicle (return, maximum occupancy 4)
  • Self-parking fee: EUR 3 per day
  • Crib (infant bed) fee: EUR 7.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aucanada
  • Club Aucanada
  • Ona Aucanada
  • Ona Aucanada Club
  • Ona Aucanada Club Alcudia
  • Ona Aucanada Club Apartment
  • Ona Aucanada Club Apartment Alcudia
  • Ona Aucanada Majorca, Spain
  • Aucanada Club Hotel Port d`Alcudia
  • Ona Aucanada Majorca Spain
  • Ona Aucanada Club Alcúdia
  • Ona Aucanada Club Aparthotel
  • Ona Aucanada Club Aparthotel Alcúdia

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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