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Hotel Port Alicante City & Beach

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Port Alicante City & Beach

Lobby
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Property entrance
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Av de Cataluña, 20, Cabo de las Huertas, Alicante, Alicante, 03540
  • San Juan Beach
    13 min walk
  • Alicante Golf Course
    4 min drive
  • Almadraba Beach
    9 min drive
  • Alicante (ALC-Alicante Intl.)
    27 min drive

Room options

View all photos for Double Room (M, 1 adult + 1 child)

In-room safe, desk, laptop workspace, blackout curtains

Double Room (M, 1 adult + 1 child)

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Double Room (XL, 2 adults)

In-room safe, desk, laptop workspace, blackout curtains

Double Room (XL, 2 adults)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use (XL, 1 adult)

In-room safe, desk, laptop workspace, blackout curtains

Double Room Single Use (XL, 1 adult)

  • 27 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room, Terrace (LT, 3 adult)

View from room

Triple Room, Terrace (LT, 3 adult)

  • 21.5 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Double Room Single Use (M, 1 adult)

In-room safe, desk, laptop workspace, blackout curtains

Double Room Single Use (M, 1 adult)

  • 22 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Terrace (LT, 2 adults)

View from room

Double Room, Terrace (LT, 2 adults)

  • 21.5 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Double Room Single Use (L, 1 Adult)

In-room safe, desk, laptop workspace, blackout curtains

Double Room Single Use (L, 1 Adult)

  • 24 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Single Use, Terrace (MT, 1 adult)

View from room

Double Room Single Use, Terrace (MT, 1 adult)

  • 21.5 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room (L, 2 adults)

In-room safe, desk, laptop workspace, blackout curtains

Double Room (L, 2 adults)

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Quadruple Room (XL, 3 adults + 1 child)

In-room safe, desk, laptop workspace, blackout curtains

Quadruple Room (XL, 3 adults + 1 child)

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Triple Room, Terrace (LT, 1 adult + 2 child)

View from room

Triple Room, Terrace (LT, 1 adult + 2 child)

  • 21.5 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Triple Room (XL, 2 adults + 1 child)

In-room safe, desk, laptop workspace, blackout curtains

Triple Room (XL, 2 adults + 1 child)

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Triple Room (L,1 adult + 2 children)

In-room safe, desk, laptop workspace, blackout curtains

Triple Room (L,1 adult + 2 children)

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room (M, 2 adults)

In-room safe, desk, laptop workspace, blackout curtains

Double Room (M, 2 adults)

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room (L, 3 adults)

In-room safe, desk, laptop workspace, blackout curtains

Triple Room (L, 3 adults)

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Quadruple Room (XL, 2 adults + 2 children)

In-room safe, desk, laptop workspace, blackout curtains

Quadruple Room (XL, 2 adults + 2 children)

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Terrace (MT, 1 adult + 1 child)

In-room safe, desk, laptop workspace, blackout curtains

Double Room, Terrace (MT, 1 adult + 1 child)

  • 21.5 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Double Room Single Use, Terrace (LT, 1adult)

View from room

Double Room Single Use, Terrace (LT, 1adult)

  • 21.5 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room (XL, 3 adults)

In-room safe, desk, laptop workspace, blackout curtains

Double Room (XL, 3 adults)

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Double Room, Terrace (MT, 2 adults)

View from room

Double Room, Terrace (MT, 2 adults)

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room, Terrace (LT, 2 adults + 1 child)

View from room

Triple Room, Terrace (LT, 2 adults + 1 child)

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Triple Room (L, 2 adults, 1 child)

In-room safe, desk, laptop workspace, blackout curtains

Triple Room (L, 2 adults, 1 child)

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Similar properties

Rooftop terrace
Odyssey Rooms
Pool
Free WiFi
Air conditioning
Breakfast available
4.8 out of 5, Exceptional, (578)
The price is €108
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Odyssey Rooms

About this property

Hotel Port Alicante City & Beach

Family-friendly Alicante hotel in Playa de San Juan with a fitness centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Hotel Port Alicante City & Beach offers 207 accommodations with a safe and free toiletries. Digital televisions are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Port Alicante City & Beach. During your stay, you'll be within walking distance of San Juan Beach. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy local cuisine and pool views while dining at Restaurante
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and a playground
  • 11 minutes by car from Alicante Harbour and 12 minutes from El Corte Ingles Shopping Center
Hotel Port Alicante City & Beach offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. Event space at this hotel measures 8288 square feet (770 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Hotel Port Alicante City & Beach. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Alicante hotel is smoke free.

Restaurante – Overlooking the pool, this restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Bar – This poolside bar only serves light fare. Open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 17 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar
  • Restaurante

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8,288 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • 2 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during November, December, January, February, March and April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Alicante-Playa San Juan
Holiday Inn Alicante-Playa San Juan
Holiday Inn Juan Hotel Alicante-Playa San
Holiday Inn Alicante-Playa San Juan Hotel
Holiday Alicante-Playa San Juan
Port Alicante playa San Juan Hotel
Holiday Inn Alicante Playa De San Juan
Port Alicante playa de San Juan
Port Alicante playa San Juan

Hotel Port Alicante City & Beach Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 183 out of 321 reviews" "
Rating 8 - Good. 103 out of 321 reviews" "
Rating 6 - Okay. 17 out of 321 reviews" "
Rating 4 - Poor. 10 out of 321 reviews" "
Rating 2 - Terrible. 8 out of 321 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Stacey-Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel both inside and out. Very clean and modern. The only downside is the lack of evening entertainment.
Stayed 5 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dishonest hotel chain. Stay away
Dodgy hotel with misleading and obscure selling/marketing practices. We were there years ago when it was the Holiday Inn and saw it had been refurbished so decided to give it a go. Little we knewthey have an old wing that is still like the old hotel and they actively hide from every PR shot. This area is not up to even 3* standard, and they will put you in there if you book through a third party. Apparently is down to customers to know without warning that all rooms without balcony belong in the old wing. Aircon and TV don’t work (absolutely ruined the experience being in July in Spain and unable to relax in the room to watch the Olympic Games). They actively lied about the faults and estimated time to resolve. Poor WiFi reception, dark, smelly damp corridors. Shower floods the entire bathroom. Disgustingly dirty rooftop pool with lots of “floating particles”. A complaint for a refund has been logged with the Spanish authorities after spending hours trying to reason with the front desk. Hotel director doesn’t even have the authority to make decisions on how the property is ran. All at 210+ euro/night for the pleasure. Take your hard earned money elsewhere, you have been warned
Stayed 2 nights in Jul 2024

8/10 Good

Aura Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 1 night in Jul 2024

8/10 Good

Connor

Stayed 4 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool & rooftop bar
Stayed 5 nights in May 2024

10/10 Excellent

Lydia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel outside Alicante (but near the tram).
Check in was delayed despite being told our room should be ready by around 3.30, we didn't get to our room till well after 5pm. The reception did ring me to confirm our rooms were ready which was nice. The bed was rather uncomfortable being quite hard and there could be better shelving/drawer space. There is no hanging for dresses. (Well there is but it's very short so don't expect to hang your dress without folding it). A suggestion for outside towel racks on the balcony as everyone hangs their towels over the balcony railing which doesn't look nice. The upstairs pool should be Adults only/no under 16's/18's. The pool downstairs is sufficient for children and with the bar and 'chill out' atmosphere upstairs on the roof, it was spoilt by having shouting children in the pool. The service in BOGO in the evening was very slow. I think management needs to do some undercover reviews and further training for staff upstairs in the evening. Despite that, the staff were friendly and we enjoyed the atmosphere upstairs very much. All staff we came across were friendly and willing to please.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jorge

Stayed 3 nights in Jul 2024

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Claudiu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place wehere to live
Stayed 6 nights in Jul 2024

10/10 Excellent

Luis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is perfectly clean and well maintained, staff is super polite and attentive, food was excellent, the hotel was full, but the atmosphere was quiet, everyone keeping to themselves, and the pools were delicious! Great rooftop area with pool and bar, close to the beach, easy transportation around, great restaurants, and a supermarket 200m away. Great choice that made our family holidays even more magical.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and stylish, breakfast buffet had plenty of choice, rooms were clean with everything you need. Both pool areas were very clean. Staff were very polite and helpful. The only thing that marred our stay was the 82euro charge for lunch for 3 people which is extortionate. Other than that I would definitely recommend and go back.
Stayed 4 nights in Jun 2024

10/10 Excellent

Eva

Travelled with family and small children
Great Experience ❤️
Stayed 7 nights in Jun 2024

6/10 Okay

D

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice stylish hotel in a reasonable location. Limited facilities. Gym was basic and pool was quite crowded.
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very clean, 5 minutes walk from the beach
Stayed 2 nights in Jun 2024

10/10 Excellent

Elin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star!!! for a 4 star Hotel
Amazing experience. Highly recommend this Hotel. It deserve a 5 star!!!!
Stayed 1 night in Jun 2024

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Anida, Boston

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property has two buildings, an old building form the '70s and a brand-new building. I was given a room in an old part of the building and at the time of check or during reservation this was not clear - next time it would be nice if you can give a heads-up to guests so they can upgrade ahead of time. Even though old area of hotel was remodeled, hallway and elevator smelled of stale, wet and mold. Carpet seemed overused and stained, and the elevators ran slowly. The room had a Basic mattress and pillows. The bathroom shower tends to flood the bathroom if the showerhead was not aimed directly at the drain. Breakfast was great, so was dinner (which I had to pay additionally). The bar food and drink offerings were pretty decent as well. Staff at the bar by the pool felt always overwhelmed and busy. Service was ok, but very slow. My partner didn't manage to get coffee couple of times, as servers were ignoring him and helping other customers. I was lucky to get their attention.
Stayed 3 nights in May 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within 15 minutes of the city centre. Easily accessible via the tram. Supermarket close by. 5-10 minute walk to the beach which was beautiful. The food was very reasonably priced for a 4 star hotel. The staff were all very friendly. The pool areas were lovely. The bathroom to the room was a little bit tired but all was very functional. Overall we really enjoyed our stay and would like to return for a short break again soon.
Stayed 2 nights in May 2024

8/10 Good

Brian

Stayed 4 nights in May 2024

4/10 Poor

Miriam

Business traveller
NEVER EVER EXPEDIA, BAD STOLEN AWARDS
Booking with Hotels.com is a waste of money, you never get back your awards. they keep on the chat for hours without answering you. Don't book with Expedia or Hotels. com, they took from 4 awarded nights, it means 40 hotels night I stayed to deserve it and now they are erasing it from my account.
Stayed 3 nights in May 2024

10/10 Excellent

Ben

Stayed 2 nights in May 2024

8/10 Good

Kirsten

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024