DoubleTree by Hilton Boston - Andover

4.0 star property

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Photo gallery for DoubleTree by Hilton Boston - Andover

Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Reception
Lobby
Breakfast, lunch, dinner served; American cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast available
  • Room service
  • Pet-friendly
  • Parking included

Explore the area

Map
123 Old River Rd, Andover, MA, 01810
  • Andover Country Club
    ‪7 min drive‬
  • Merrimack College
    ‪11 min drive‬
  • Philips Academy
    ‪11 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪39 min drive‬

Room options

Room, 1 King Bed, Balcony, Courtyard View

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Balcony (Roll In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Courtyard View

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

1 KING BED 2 ROOM SUITE

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll In Shower)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Boston - Andover

Suburban hotel with bars/lounges and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are on-site.
DoubleTree by Hilton Boston - Andover offers 293 air-conditioned accommodations with laptop-compatible safes and a safe. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Boston - Andover. During your stay, you'll be close to Methuen Memorial Music Hall. Features include free WiFi in public areas and free self-parking, plus 2 bars. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at 189 Prime
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 12 minutes by car from Canobie Lake Park and 14 minutes from University of Massachusetts Lowell
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
DoubleTree by Hilton Boston - Andover offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 9 meeting rooms, and coworking spaces. Event space at this hotel measures 7588 square feet (705 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Boston - Andover. Self parking is free.

This 4-star Andover hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 9:30 AM.
189 Prime – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Character's Sports Bar – This sports bar specialises in American cuisine and serves dinner and light fare. Open selected days.
Lobby Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 to 20 for adults and USD 12 to 20 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 189 Prime
  • Character's Sports Bar
  • Lobby Bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (7,588 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • An off-lead area is available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 to 20 for adults and USD 12 to 20 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005530090
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Andover Boston
Andover Wyndham
Boston Andover
Boston Andover Wyndham
Boston Wyndham Andover
Wyndham Andover
Wyndham Andover Boston
DoubleTree Hilton Hotel Boston-Andover
Wyndham Boston Hotel Andover
Wyndham Boston Andover Hotel
Wyndham Andover Hotel Andover
DoubleTree Hilton Boston-Andover
DoubleTree by Hilton Boston Andover
DoubleTree by Hilton Hotel Boston Andover
DoubleTree by Hilton Boston - Andover Hotel
DoubleTree by Hilton Boston - Andover Andover
DoubleTree by Hilton Boston - Andover Hotel Andover

DoubleTree by Hilton Boston - Andover Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 491 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 134 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 78 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matildeliz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time and very clean
Stayed 3 nights in Dec 2024

6/10 Okay

PAUL

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Stayed 1 night in Nov 2024

10/10 Excellent

Kiley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

David

Stayed 1 night in Nov 2024

10/10 Excellent

Latonja

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again. Wondeful stay.
Stayed 1 night in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Cristian, watertown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Arnold, monroe

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with friendly staff, comfy beds and clean linens and room.
Stayed 2 nights in Nov 2024

6/10 Okay

Mary

Travelled with family, Business traveller
Liked: Staff & service
I was disappointed in this double tree as a Hilton rewards member. When I arrived it took awhile for the front desk to find my reservation, longer than it should have. Once I went to the room there were centipede looking bugs on the ceiling and dead centipede guts in the bed sheets. The balcony had someone's pants left behind and the telephone in the room was pulled out of the jack and not usable. Three of us were staying in the room and we received 3 body towels and 1 wash cloth and 1 hand towel. I was disappointed to go to their restaurant/bar it was dirty so I left. The courtyard was beaten down and not pretty at all and no fire pits were lit like it shows in pictures. They offer hot breakfast at $17 pp but honestly I had free or included breakfast other places that was way nicer. One good thing about here was the cookie you received upon arrival and the fun people we stayed with.
Stayed 2 nights in Nov 2024

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pry marks on room doors Filthy hall furniture Filthy hot tub watet return Filthy pool water - bandaids/hair Burn stains Dead bug on plastic light cover
Stayed 1 night in Nov 2024

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Zachery

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 stars
Stayed 1 night in Sep 2024

10/10 Excellent

jovanie

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, quick and reliable. The hotel was spotless and the food is amazing.
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Amenities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Stayed 1 night in Nov 2024

10/10 Excellent

Yan, Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cookies are the best
Stayed 2 nights in Oct 2024

10/10 Excellent

Delfry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded yet central. Good food. Nice amenities. Lovely staff.
Stayed 1 night in Nov 2024

2/10 Terrible

Carol

Travelled with group
Disliked: Staff & service, property conditions & facilities
Toilet water was brown. When flushed it flooded the bathroom floor. Charged $25.00 for early checkin even though the room was ready. Two rooms were to be together instead we were on floors 3 and 5. Would never stay there again
Stayed 1 night in Oct 2024