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Catalonia Oro Negro

3.0 star property
VIP Access

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Photo gallery for Catalonia Oro Negro

2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
In-room safe, desk, free WiFi, bed sheets
2 outdoor pools, pool umbrellas, pool loungers
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Bar
  • Gym
  • Spa
  • Pool

Explore the area

Map
Arq. Gómez Cuesta 14, Arona, Tenerife, 38650
  • Veronicas Strip
    ‪9 min walk‬
  • Playa de las Américas
    ‪10 min walk‬
  • Los Cristianos Beach
    ‪5 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Family Room (3 adults + 1 kid)

In-room safe, desk, free WiFi, bed sheets

Family Room (3 adults + 1 kid)

  • 48 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Room (2 adults + 2 kids)

In-room safe, desk, free WiFi, bed sheets

Family Room (2 adults + 2 kids)

  • 48 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Deluxe)

In-room safe, desk, free WiFi, bed sheets

Premium Room (Deluxe)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room (Deluxe, Single Use)

In-room safe, desk, free WiFi, bed sheets

Premium Room (Deluxe, Single Use)

  • 29 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Double Room Single Use

In-room safe, desk, free WiFi, bed sheets

Premium Double Room Single Use

  • 24 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room

In-room safe, desk, free WiFi, bed sheets

Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Double Room

In-room safe, desk, free WiFi, bed sheets

Premium Double Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Triple Room (3 adults)

In-room safe, desk, free WiFi, bed sheets

Triple Room (3 adults)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room Single Use

In-room safe, desk, free WiFi, bed sheets

Double Room Single Use

  • 24 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room (Premium)

In-room safe, desk, free WiFi, bed sheets

Family Room (Premium)

  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Suite, 1 Bedroom (Single Use)

In-room safe, desk, free WiFi, bed sheets

Junior Suite, 1 Bedroom (Single Use)

  • 34 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Triple Room (2 adults + 1 children)

In-room safe, desk, free WiFi, bed sheets

Triple Room (2 adults + 1 children)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Catalonia Oro Negro

Family-friendly hotel with 2 outdoor pools and bars/lounges
2 outdoor pools, a restaurant and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site.
Catalonia Oro Negro offers 269 accommodations with laptop-compatible safes and a hairdryer. Rooms open to furnished balconies or patios. Satellite televisions are provided. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Catalonia Oro Negro. During your stay, you're just a quick walk from Playa de las Américas. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and 2 bars.
  • Free WiFi
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a children's club, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym, mini golf and fitness classes
  • Within a 10-minute walk of Playa de las Américas and Veronicas Strip
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Catalonia Oro Negro, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A rooftop terrace, spa services, and a vending machine are also featured at the family-friendly Catalonia Oro Negro. Parking is available for a fee.

This 3-star Arona hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Restaurante Oro Negro – This buffet restaurant serves lunch and dinner.
Snack Bar – This bar is located by the pool. Open daily.
Show Bar – On-site bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Parking on site (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 10 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Oro Negro
  • Show Bar
  • Snack Bar

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Gym
  • Mini golf
  • Playground
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 22 per pet, per night, plus a deposit of EUR 200 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Self-parking fee: EUR 15 per day
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 22 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Catalonia Negro
Catalonia Oro
Catalonia Oro Negro
Catalonia Oro Negro Arona
Catalonia Oro Negro Hotel
Catalonia Oro Negro Hotel Arona
Oro Negro
Catalonia Oro Negro Hotel
Catalonia Oro Negro Arona
Catalonia Oro Negro Hotel Arona

Catalonia Oro Negro Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 118 out of 376 reviews
Rating 8 - Good. 153 out of 376 reviews
Rating 6 - Okay. 69 out of 376 reviews
Rating 4 - Poor. 21 out of 376 reviews
Rating 2 - Terrible. 15 out of 376 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fydor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service. Beautiful hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 9 nights in Nov 2024

8/10 Good

Cyril

Travelled with group
Liked: Staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Ritesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast. I wanted to check out the buffet for dinner before paying for it but wasn't allowed to, so i didnt have dinner there. It would've been nice if they did let me check. My room was spacious but they gave me the one with no view (just looking at dirty solar panels from balcony ) All the others around mine had a view, so was a bit gutted there. I was only there for 2 nights so didnt mind it too much, but a view of the pool etc would've been good.
Stayed 2 nights in Nov 2024

8/10 Good

Karen, Castleblayney

Travelled with partner
Liked: Cleanliness
Cleanliness was excellent. Breakfast was very good.
Stayed 7 nights in Sep 2024

10/10 Excellent

Keli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love place, very friendly ..
Stayed 5 nights in Sep 2024

10/10 Excellent

Richard

Stayed 1 night in Sep 2024

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Rhiannon

Travelled with group
Liked: Staff & service
Was okay only problem was there was no hot water
Stayed 1 night in Jul 2024

6/10 Okay

Alberto

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was under renovation, the elevators, and stairs in our sections were dirty. There were cartons covering the ac exits in the hall. We got a newly renovated room, and it was really nice, it was a 4 stars room in a 3 stars property
Stayed 3 nights in May 2024

8/10 Good

Gary

Stayed 2 nights in May 2024

10/10 Excellent

Timothy

Stayed 1 night in Mar 2024

8/10 Good

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good, the room was nice, overall a nice experience.
Stayed 2 nights in Apr 2024

8/10 Good

Bistra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good lace to stay
Front picture claims closeness to the sea, which is misleading. Clean hotel, members of staff are polite and helpful. Swimming pool is too small for the size of the hotel.
Stayed 3 nights in Feb 2024

6/10 Okay

Yinhua

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Location is the key, staff are super friendly, but conditions are poor, and on top of that the boom noise during the night is somehow unbearable.
Stayed 3 nights in Feb 2024

6/10 Okay

mark

Disliked: Property conditions & facilities
Stayed 7 nights in Jan 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab, place to stay
Great location, friendly staff will definitely go back and stay there again
Stayed 3 nights in Oct 2023

6/10 Okay

Martin Jude Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location good room very small didn’t resemble photos when booking, pool area over run with cockroaches in evenings.
Stayed 6 nights in Sep 2023

10/10 Excellent

Carmelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I and my boyfriend had amazing one week in this hotel. Room was with gorgeous view for mountains and green area. Breakfast and dinner made us more than satisfied: a lot of different meals and deserts. Also want say thanks for tasty juice and nice coffe (for free). Another big thanks for reception job! One woman (I don’t remember her name) was very helpful and welcoming.
Stayed 6 nights in Sep 2023

8/10 Good

Andreea, London

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was overall pleasant. The hotel location is perfect, very close to the beach and restaurants. The hotel was clean, the staff very nice and helpful and has many facilities but the rooms could benefit from some improvements.
Stayed 5 nights in Jun 2023

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Been here over the years and still the same friendly service one little disappointment - no shower room for late departures
Stayed 2 nights in Apr 2023

8/10 Good

Pia von

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Forrest

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel staff were abundantly friendly and very helpful. All around great experience on that front. On the other hand, our room smelled quite bad. We deduced it was a mouldy drain smell which never went away. Other than that, the breakfast buffet was incredible, the pool was clean and a good size, the bedlinens were clean. The location was a little further from central Playa de las Americas — about a 15 minute walk — but if you don’t mind that, then I’d recommend this hotel.

10/10 Excellent

Nial

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feb 2023
Great hotel good value for money great buffet breakfast good location
Stayed 6 nights in Jan 2023