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Alexandre Hotel Gala

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Alexandre Hotel Gala

2 outdoor pools, pool loungers
Terrace/patio
Family Room, Multiple Beds | Minibar, in-room safe, desk, blackout curtains
Poolside bar
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Parking available
  • Bar
  • Hot tub
  • Spa
  • Pool

Explore the area

Map
Av. del Arquitecto Gomez Cuesta, 3, Playa de las Americas, Arona, Tenerife, 38660
  • Veronicas Strip
    ‪4 min walk‬
  • Troya Beach
    ‪5 min walk‬
  • Playa de las Américas
    ‪6 min walk‬
  • Tenerife (TFS-Tenerife South)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, Balcony

Minibar, in-room safe, desk, blackout curtains

Standard Room, Balcony

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Club Alexandre Superior Room

Club Alexandre Superior Room | Minibar, in-room safe, desk, blackout curtains

Club Alexandre Superior Room

  • 33 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Minibar, in-room safe, desk, blackout curtains

Family Room, Multiple Beds

  • 29 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Standard Single Room, Balcony

Minibar, in-room safe, desk, blackout curtains

Standard Single Room, Balcony

  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

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About this property

Alexandre Hotel Gala

Family-friendly hotel with 2 outdoor pools and full-service spa
This smoke-free hotel features 2 outdoor pools, a full-service spa and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Alexandre Hotel Gala offers 308 accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Arona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including hydrotherapy.
During your stay at Alexandre Hotel Gala, you're just a quick walk from Playa de las Américas. Features include free WiFi in public areas, plus 2 outdoor pools and a full-service spa.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to massages, facials or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and archery
  • Within a 15-minute walk of Siam Park and Playa de las Américas
Some rates at Alexandre Hotel Gala are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Alexandre Hotel Gala offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 323 square feet (30 square metres) and includes a conference centre. A children's pool, a sauna, and spa services are also featured at the family-friendly Alexandre Hotel Gala. Parking is available for a fee.

This 4-star Arona hotel is smoke free.

Alexandre Hotel Gala has a restaurant on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Alexandre Hotel Gala are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Czech, Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 10 per day)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Playground
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (323 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Spa tub

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 10 per day
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 2.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gala Hotel Tenerife
Gala Tenerife
Gala Tenerife Arona
Gala Tenerife Hotel
Hotel Gala Tenerife
Hotel Gala Tenerife Arona
Tenerife Gala Hotel
Tenerife Hotel Gala
Hotel Gala Tenerife
Alexandre Hotel Gala Hotel
Alexandre Hotel Gala Arona
Alexandre Hotel Gala Hotel Arona

Alexandre Hotel Gala Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 68 out of 202 reviews
Rating 8 - Good. 78 out of 202 reviews
Rating 6 - Okay. 34 out of 202 reviews
Rating 4 - Poor. 14 out of 202 reviews
Rating 2 - Terrible. 8 out of 202 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Stayed 2 nights in Nov 2024

10/10 Excellent

Jade Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel my 3rd visit here now and hopefully going bk in January xxx
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour en famille
Très bon séjour en famille. Insonorisation un peu faible, personnels très gentils. Thème pour les repas change tous les jours. À conseiller
Stayed 6 nights in Oct 2024

6/10 Okay

Jaeme

Travelled with partner
Liked: Amenities, property conditions & facilities
Bedding was dirty when arrived. They need more security features around the hotel. No CCTV anywhere other than the reception. We were moved rooms and the air con didn’t work. Otherwise everything else was good. We would stay again but perhaps only for b&b
Stayed 5 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Not as described
Was told we would have a room upgrade as im a platinum vip member of hotels.com but never had a room upgrade was told we would have 39 euro drink and food allowance didnt get that either was told hotel had aircon and it was red hot in there no aircon very uncomfortable not very pleased as i use this website once or twice a month
Stayed 4 nights in Oct 2024

10/10 Excellent

Leila Sadat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice setting, excellent restaurant, friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Alejandro

Stayed 3 nights in May 2024

8/10 Good

Conner

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & Tidy
Stayed 5 nights in May 2024

10/10 Excellent

Helen

Travelled with partner
Fabulous hotel!
Stayed 7 nights in May 2024

4/10 Poor

Thomas

Travelled with partner
Disliked: Cleanliness
Dirty, noisy, poor food quality.
Stayed 5 nights in May 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Tiziana

Stayed 5 nights in May 2024

10/10 Excellent

b

Travelled with family
Don’t take any food options
Hotel is amazing and very close to the beach Food was really bad. Mostly cold by the time we got there. Hash browns missing every morning Drinks very diluted Coffee no taste.
Stayed 2 nights in May 2024

8/10 Good

Irene

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hôtel très bien placé proche plage de las americas et proche bars branchés, restos boutique etc. Seul hic le petit déjeuner qui est vraiment de mauvaise qualité.
Stayed 5 nights in May 2024

4/10 Poor

Jamala S

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Our stay at this hotel was different from what we hoped for. We reluctantly chose this hotel as our usual hotel was fully booked for our dates. Firstly, the staff is fantastic. However, leadership/management needs to manage the property better. You possess ineffective leadership skills, and it is apparent. Other guests complained about some issues, and your vague/generic responses indicate you need more decision-making and problem-solving skills, further proving your leadership style needs to change. Secondly, no guest wants to walk into a dirty room after a long flight. Our room was infested with dead spiders and cobwebs, a clear sign that it had not been cleaned before our arrival- a truly terrible experience. The housekeeper who came in was pleasant. She cleaned the room and left us insecticide spray. We weren't even offered another room. Thirdly, one day, we decided to spend some time in the room before heading out on the strip. We ate out a lot due to the same kind of food/limited options. We heard heavy water flowing; I thought the kids left the faucet open; it was water flowing heavily from our ceiling, another nightmare.The horror we would've faced if we were out at that time.I have never been on vacation counting down to leave; my kids wanted to return home, we travel a lot. This was such a bad experience at this hotel. Wifi doesn't work in the room, and there are no ironing boards/irons like regular hotels PROS: convenient, many restaurants/bars, Siam Park, etc.
Stayed 6 nights in Apr 2024

10/10 Excellent

Kate

Stayed 3 nights in Apr 2024

4/10 Poor

Nilesh

Disliked: Cleanliness, amenities
Stayed 8 nights in Mar 2024

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff, ideal location, very clean and good range of food
Stayed 6 nights in Mar 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good if you want to go clubbing all night however we was facing th pool and was quite in the room at night
Stayed 6 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
This hotel was an excellent stay. The rooms were incredibly clean, staff was very friendly the food was nice it was a great hotel for our stay really pleased with this experience.
Stayed 3 nights in Jun 2023

8/10 Good

Shabneez

Stayed 5 nights in Mar 2023

2/10 Terrible

Adrian

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Just returned from 4 night stay here upon arrival then made to additional room fees not mentioned in original booking. Food repetitive like school canteen. Staff slow to serve in the bars, reception and restaurant. This was ment to be a relaxing first time break in Tenerife nothing more than a nightmare. Don't stay here look elsewhere
Stayed 4 nights in Feb 2023

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023