Candlewood Suites Asheville Downtown, an IHG Hotel

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Pool

Gym

Pet-friendly

Laundry

Air conditioning

Explore the area

49 TUNNEL ROAD, Asheville, NC, 28805

Pack Square
2 min drive
Wicked Weed Brewing
2 min drive
McDonald's
1 min walk
Asheville, NC (AVL-Asheville Regional)
20 min drive

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 room

includes taxes & fees

2 Jan - 3 Jan

Pool

Breakfast included

Parking included

Free WiFi

for 1 room

includes taxes & fees

2 Jan - 3 Jan

About this property

Hotel in Asheville with 24-hour fitness centre and rooftop terrace

This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site. Weekly housekeeping is available.

Candlewood Suites Asheville Downtown, an IHG Hotel offers 103 air-conditioned accommodations with complimentary dressing gowns and a hairdryer. 50-inch LED televisions come with cable channels. Bathrooms include baths or showers.

This Asheville hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Candlewood Suites Asheville Downtown, an IHG Hotel's central location gets high marks from our customers. During your stay, you're just a quick walk from Innsbruck Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.

Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Free self-parking
Relax with a drink at the rooftop bar
Take a swim in the indoor pool
Amenities include a front desk safe, a 24-hour business centre and laundry facilities
On-site recreation includes a 24-hour gym
Guests have great things to say about the central location and the clean guestrooms
Steps from Innsbruck Mall and a 2-minute drive from Buncombe County Courthouse
Pets welcome for a fee
Pet-friendly amenities are available, including an off-lead area

Candlewood Suites Asheville Downtown, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. A rooftop terrace, barbecue grills, and coffee/tea in common area are also featured at the business-friendly Candlewood Suites Asheville Downtown, an IHG Hotel. Self parking is free.

This Asheville hotel is smoke free.

Lux Lounge – On-site rooftop bar.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

A bar/lounge
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Lux Lounge

Things to do

24-hour gym
Indoor pool
TV in common areas

Family friendly

Free cot
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Housekeeping (weekly)

Business services

24-hour business centre

Outdoors

Barbecue grill
Outdoor furniture
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Handrails in stairways
Pool hoist on site
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Rollaway/extra bed (surcharge)

Bathroom

Bathtub or shower
Dressing gowns
Hair dryer
Private bathroom
Towels provided

Entertainment

50-inch LED TV with cable channels

Air conditioning
Desk
Heating
Iron/ironing board
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 30 per accommodation (varies based on length of stay)
Maximum 2 (weight limit: 50 lb per pet)
Pets cannot be left unattended
An off-lead area is available

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are available for USD 25.0 per night.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 30 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Front desk staff will greet guests on arrival.

We should mention

Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Candlewood Stes Downtown

Candlewood Suites Asheville Downtown

Candlewood Suites Asheville Downtown, an IHG Hotel Hotel

Candlewood Suites Asheville Downtown, an IHG Hotel Asheville

Candlewood Suites Asheville Downtown, an IHG Hotel Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Good

Antonio

Travelled with partner

20 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall, very satisfied with our choice will recommend and will return

Stayed 1 night in Aug 2024

8/10 Good

Cory

Travelled with family and small children

20 Sept 2024

Liked: Cleanliness

It worked well for my family: 2 littles under 3. It allowed for a room that was closed by a door to allow the baby to sleep in pack n play without toddler waking him. However bed and pillows left a lot to desire limiting my wife's sleep.

Stayed 1 night in Sep 2024

8/10 Good

Jerri

19 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

David

19 Sept 2024

Stayed 3 nights in Jul 2024

10/10 Excellent

Percy

Business traveller

19 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Sep 2024

8/10 Good

chad

Travelled with partner

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay only disappointment was they did not have the staff to open the rooftop bar

Stayed 2 nights in Sep 2024

10/10 Excellent

Angela

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic stay at this hotel. Great welcome and friendly staff. Spotlessly clean everywhere and brilliant facilities, laundry, kitchen items, even board games and a lovely rooftop bar...a real home from home! Love this hotel/apartment concept and would highly recommend ....great job!

Stayed 2 nights in Sep 2024

10/10 Excellent

ann

Travelled with family

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

10/10 Excellent

Miranda

Travelled with family

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really liked the Candlewood Suites in Asheville! The rooftop sitting areas and bar were a nice feature. The employees at the front desk were very friendly and helpful. Very clean hotel and very convenient to downtown areas.

Stayed 1 night in Sep 2024

10/10 Excellent

Melanie

Travelled with group

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Sara

10 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with group

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was comfortable and clean. There were places on the wall that needed painting.

Stayed 3 nights in Sep 2024

10/10 Excellent

Penny

6 Sept 2024

Stayed 5 nights in Aug 2024

10/10 Excellent

David

Travelled with partner

4 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I would recommend being on the top floor at anytime

Stayed 1 night in Aug 2024

2/10 Terrible

Viorica

4 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I just discovered extra charges on my credit card, after paying in advance . Also their pet fee is 30$ per night although the website says 30$ for the whole stay. The surrounding area is extremely dirty. Stuff was rude and unprofessional.

Stayed 2 nights in Sep 2024