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Four Points by Sheraton Asheville Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Asheville Downtown

Breakfast served
Exterior
Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Breakfast served

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking included
  • Breakfast available
  • Restaurant
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Laundry
    Laundry

Explore the area

Map
22 Woodfin St, Asheville, NC, 28801
  • Thomas Wolfe Memorial
    4 min walk
  • Pack Square
    5 min walk
  • Harrah's Cherokee Center - Asheville
    6 min walk
  • Asheville, NC (AVL-Asheville Regional)
    18 min drive

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hotel Indigo Asheville Downtown, an IHG Hotel
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1002)
The price is €150
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel Indigo Asheville Downtown, an IHG Hotel

About this property

Four Points by Sheraton Asheville Downtown

Hotel with free parking, a short walk to Harrah's Cherokee Center - Asheville
Along with a restaurant, this smoke-free hotel has a fitness centre and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning. Housekeeping is available on request.
Four Points by Sheraton Asheville Downtown offers 150 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Four Points by Sheraton Asheville Downtown's great location. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 15-minute walk of Harrah's Cherokee Center - Asheville and The Orange Peel
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2400 square feet (223 square metres) and includes conference space. A fitness centre, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Asheville Downtown. Self parking is free.

This 3-star Asheville hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Chop House – This restaurant only serves breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 16 for adults and USD 10 for children
  • A restaurant

Restaurants on site

  • Chop House

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,400 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16 for adults and from USD 10 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Four Points by Sheraton Asheville Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 481 out of 1000 reviews" "
Rating 8 - Good. 318 out of 1000 reviews" "
Rating 6 - Okay. 114 out of 1000 reviews" "
Rating 4 - Poor. 52 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location within the mountains of Asheville. Overnighter was quiet and loved the walking distance to all shops, restaurants, and attractions.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a real gem and the staff and parking really set it apart
Stayed 2 nights in Aug 2024

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, amenities
Very welcoming in a pinch. We were in another hotel. The place was not what it was when we last stayed there. Had to leave. Restaurant had some issues but overall good experience. We'll definitely do it again. Price was helpful.
Stayed 4 nights in Aug 2024

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and hot tub under repair and not available. Bland outside appearance
Stayed 2 nights in Aug 2024

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Stayed 2 nights in Aug 2024

4/10 Poor

Jen

Stayed 2 nights in Aug 2024

4/10 Poor

Neal

Disliked: Amenities, property conditions & facilities
Thin walls, bad plumbing, dark rooms... this is far from a 3 star hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Georgia

Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth F

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Thomas

Disliked: Property conditions & facilities
Rooms are loud
Very loud, noisy stay, a/c very loud, old building, ok location
Stayed 1 night in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Great hotel except the pool was closed it didn't say that wen i booked i was quite disappointed the staff brought a gift to the room wen they heard it was me and ny grand daughters bday very kind
Stayed 4 nights in Aug 2024

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick decision for an overnight stay in Asheville. The price, the location allowed us to walk around downtown with relative ease. Decided to pay a few bucks more for the breakfast buffet. Worth it!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location when visiting Asheville. Room was a little dated.
Stayed 1 night in Aug 2024

10/10 Excellent

Sandeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Aug 2024

4/10 Poor

Veronica

Disliked: Staff & service, amenities, property conditions & facilities
Did not have the room i paid for
Stayed 1 night in Aug 2024

6/10 Okay

zeph

Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Stayed 1 night in Aug 2024

8/10 Good

Herbert

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
It was ok, but the 4 pillows in the room were impossible. Really not what you would expect from a Four Points Sheraton Hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice
Stayed 1 night in Aug 2024

10/10 Excellent

Rosanne

Stayed 2 nights in Jul 2024

10/10 Excellent

ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Asheville go to, improved, freshened, painted Has also always been most competitively priced!?
Stayed 3 nights in Jul 2024

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Wonderful and quick staff. Walked downtown.
Stayed 1 night in Jul 2024