Mountain Inn & Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mountain Inn & Suites

Exterior
Lobby lounge
Hiking
Hiking
Point of interest

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
755 Upward Rd, Flat Rock, NC, 28731
  • Western North Carolina Air Museum
    5 min drive
  • Zaxby's
    3 min walk
  • Greenville Station
    44 min drive
  • Asheville, NC (AVL-Asheville Regional)
    15 min drive

Room options

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

About this property

Mountain Inn & Suites

Hotel with free breakfast, in the vicinity of Carl Sandburg Home National Historic Site
A 24-hour business centre, coffee/tea in a common area and a microwave in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fridge in a common area, a business centre and concierge services are on-site.
Mountain Inn & Suites offers 67 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The free breakfast at Mountain Inn & Suites gets good marks from our customers. During your stay, you'll be close to Carl Sandburg Home National Historic Site. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour business centre. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a 24-hour business centre and a computer
  • Guests really like the accommodation for the overall comfort, comfy beds and cleanliness
  • 7 minutes by car from Carl Sandburg Home National Historic Site and 9 minutes from Burntshirt Vineyards
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A vending machine, multilingual staff, and a picnic area are also featured at Mountain Inn & Suites. Free self parking is available. You'll have access to the health club at a partner property.

This Flat Rock hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Sofa beds are only available in select rooms.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay, plus a deposit of USD 25 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 18 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 18 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mountain Inn Flat Rock
Mountain Flat Rock
Mountain Inn Suites Flat R
Mountain Inn Suites
Mountain Inn Suites FlatRock
Mountain Inn Suites Flat Rock
Mountain Inn Suites
Mountain Inn & Suites Hotel
Mountain Inn & Suites Flat Rock
Mountain Inn & Suites Hotel Flat Rock

Mountain Inn & Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 794 out of 1002 reviews" "
Rating 8 - Good. 169 out of 1002 reviews" "
Rating 6 - Okay. 22 out of 1002 reviews" "
Rating 4 - Poor. 9 out of 1002 reviews" "
Rating 2 - Terrible. 8 out of 1002 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very clean and the staff was great. The only reason I didn't give 5 stars was the very terrible breakfast options. We ended up going to a grocery store to purchase breakfast foods for our stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and the staff was wonderful! We sat in the lounge area for hours enjoying fellowship and the fresh mountain air.
Stayed 3 nights in Sep 2024

10/10 Excellent

Celeste

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dorothy

Liked: Amenities
Good location for Dlat Rock and Hendersonville.
Stayed 1 night in Sep 2024

10/10 Excellent

Cynthia

Travelled with family
We are repeat customers. Everything top notch! Including staff!
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Damp Room
The lobby was nice and enjoyable to hang out there. The room was damp, event with the ac running. The shower made a loud noise when you turned it on. It seemed that at some point the bathroom counter fell, broke the tile, and they just reconnected it. We've stayed here before and never had issues but it may be time to update.
Stayed 3 nights in Aug 2024

8/10 Good

TROY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel. The staff was super friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, affordable, clean room, had the feel of a family run hotel. I found the facilities and the room to be very clean and well maintained. TV could be larger for sure but would not stop me from staying here again. I would definitely recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

SUSAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mother, daughter and granddaughter who wecomed us were precious, funny and accommidating. So enjoyed them.
Stayed 1 night in Sep 2024

8/10 Good

Diane

Liked: Staff & service
Very helpful staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Dianne, Burlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a wedding that was being held nearby. Having never been in the area, we were apprehensive about a hotel we knew nothing about but were pleasantly surprised. It was clean and staff was exceptionally friendly. Perfect for our 2 night stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Keng, Staten Island

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, no frills and Pet friendly. Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Laurance

Stayed 1 night in Aug 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
What a nice hidden Gem?
Stayed 1 night in Aug 2024

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Harold, Cape Carteret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the cleanest hotels we have stayed in. Everything shines. Looks clean and smells clean. Situated near the interstate but far enough away to be quiet. All the restaurants we wanted to try were about 10 minutes away. Very highly recommended.
Stayed 4 nights in Aug 2024

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this property many times and we have always been pleased with it. Same staff each time and always friendly, very clean and comfortable.
Stayed 3 nights in Aug 2024