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CityLife Auckland

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for CityLife Auckland

Property entrance
Exercise/lap pool
Deluxe Suite | Living area | 44-inch LCD TV with satellite channels
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Pool
    Pool

Explore the area

Map
171 Queen Street, Auckland, 1001
  • Queen Street Shopping District
    1 min walk
  • The Civic Theater
    5 min walk
  • Sky Tower
    5 min walk
  • Auckland (AKL-Auckland Intl.)
    28 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Suite

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive 2 Bedroom 2 Bathroom Suite

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Executive 2 Bedroom 2 Bathroom Suite

  • 78 sq m
  • Sleeps 5
  • 2 Queen Beds OR 4 Single Beds

View all photos for 1 Bedroom Executive Suite

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

1 Bedroom Executive Suite

  • 54 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive 3 Bedroom 3 Bathroom Suite

44-inch LCD TV with satellite channels

Executive 3 Bedroom 3 Bathroom Suite

  • 123 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 1 Single Bed

View all photos for Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Three-Bedroom Suite

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Executive Three-Bedroom Suite

  • Sleeps 6
  • 2 Single Beds, 1 King Bed and 1 Queen Bed

View all photos for Executive Two-Bedroom Suite

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Executive Two-Bedroom Suite

  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive One-Bedroom Suite

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Executive One-Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

CityLife Auckland

Family-friendly Auckland hotel in Auckland Central Business District with a fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. WiFi in public areas is free. Additionally, valet parking, a business centre and conference space are on-site.
CityLife Auckland offers 133 accommodations with a safe and free newspapers. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 44-inch LCD televisions come with satellite channels. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around CityLife Auckland. During your stay, you're just a quick walk from Sky Tower. Enjoy features like free WiFi in public areas, plus an indoor pool and a gym.
  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Steps from Queen Street Shopping District and 5 minutes on foot from Sky Tower
CityLife Auckland offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 1550 square feet (144 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly CityLife Auckland. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (NZD 45 per day)
  • Limited on-site parking

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,550 square feet of conference space
  • 24-hour business centre
  • Meeting room

Accessibility

  • No lift

More

  • 1 building
  • 24 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 44-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: NZD 45 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 65 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
WiFi is limited to 1GB per guestroom, per day. A surcharge applies for additional usage.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland CityLife
CityLife Auckland
CityLife Hotel
CityLife Hotel Auckland
Auckland Citylife Hotel
Citylife Auckland Hotel Auckland Central
CityLife Auckland New Zealand
CityLife Auckland Hotel
CityLife Auckland Hotel
CityLife Auckland Auckland
CityLife Auckland Hotel Auckland

CityLife Auckland Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 631 out of 1006 reviews" "
Rating 8 - Good. 293 out of 1006 reviews" "
Rating 6 - Okay. 60 out of 1006 reviews" "
Rating 4 - Poor. 16 out of 1006 reviews" "
Rating 2 - Terrible. 6 out of 1006 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Waimatehuirua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and spacious. It had everything we needed
Stayed 3 nights in Aug 2024

10/10 Excellent

Lu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service
Stayed 5 nights in Jun 2024

6/10 Okay

Saundra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Salt water pool!
Valet parking is expensive but safest under lock and key. There is a wilson garage across the street. The service is always good and you can't beat the location. The views from the upper floors are great. Make sure you check on beds because a single suite only sleeps 2.
Stayed 3 nights in Aug 2024

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Maeva, Hawaii Kai

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed twice the first stay I got my upgrade and VIP access, the second stay no, the amenities in the room were not the same I have stayed several time in this hotel it is one of my favorite
Stayed 1 night in Aug 2024

10/10 Excellent

tioriki, tauranga

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk staff. It was super handy having valet parking. Room was very clean. Kid loved the pool. We stayed in the Deluxe suit on the 15th floor.
Stayed 1 night in Aug 2024

10/10 Excellent

keong yeun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Abby-Rae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at citylife for a week and loved it. Awesome staff and room. Was excellent for our one yr old. Cot included, kicthen facilities and washer and dryer.
Stayed 5 nights in Jul 2024

10/10 Excellent

Antony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, great location, lovely room , will definitely be back
Stayed 3 nights in Jul 2024

10/10 Excellent

Kenya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, especially for a large group! We booked a 3 bedroom apartment, which were just 3 interconnecting rooms and had 2 fully equiped kitchens which were great as we travelled with 3 kids 2 & under and 6 adults. Valet parking was very convenient for us especially being in the cbd. Would definitely stay again!
Stayed 2 nights in Jul 2024

8/10 Good

Toni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay in cbd.very clean. love the pool.
Stayed 1 night in May 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a shirt excellent stay from the moment we arrived. Car park valet was easy, check in was simple and the room was very clean and comfortable. I enjoyed the heated pool. Highly recommend.
Stayed 1 night in Jul 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Room comfort
Poor mattresses
Nice rooms, clean and tidy but the mattress was terrible. Uneven and collapsed in one place.
Stayed 1 night in Jul 2024

6/10 Okay

Ivy

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Overall under average for the price you pay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Jul 2024

10/10 Excellent

Juanita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this place! Close to everything, so clean, staff are amazing! Thank you, we will be back!
Stayed 3 nights in Jul 2024

8/10 Good

Edward J

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Chaarenne

Business traveller, Travelled with partner
Loved the room and the staff were awesome! Very professional. Positive, helpful- couldn’t ask for more! Location was hard to get to due to construction all around the city area- not the hotels fault- but it would be helpful for them to give customers a heads up about that 😁
Stayed 1 night in Jul 2024

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transport.
Stayed 1 night in Jul 2024

8/10 Good

Ploy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
What an awesome find! We found it hard to find accommodation that was both central and suitable for a family of 5. This was just perfect. Such a great location, within close proximity to everything you need. The staff were super friendly and accommodating and the room was spacious, clean and well equipped. The pool was an added bonus and the kids enjoyed their time in it. We had an awesome sleep on super comfy beds and there was even a portacot set up for the little one. Thanks so much. We will defiantely be staying again!
Stayed 1 night in Jul 2024

10/10 Excellent

Deanna

Travelled with family and small children, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Family friendly and great location
Stayed 3 nights in Jun 2024

10/10 Excellent

Thomas

Stayed 3 nights in Jul 2024

10/10 Excellent

Emily

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay with laundry in our room
Stayed 2 nights in Jul 2024