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Cordis, Auckland by Langham Hospitality Group

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cordis, Auckland by Langham Hospitality Group

50-inch LED TV with digital channels, TV, pay films
Courtyard
Exterior
Premium bedding, minibar, in-room safe, desk
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Spa
  • Room service
  • Breakfast available

Explore the area

Map
83 Symonds Street, Box 2771, Auckland, 1010
  • University of Auckland
    3 min walk
  • Queen Street Shopping District
    4 min walk
  • Auckland City Hospital
    7 min walk
  • Auckland (AKL-Auckland Intl.)
    28 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Twin Room, 2 Double Beds (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Premier Twin Room, 2 Double Beds (Pinnacle Tower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed (Pinnacle Tower)

Separate bathtub and shower, designer toiletries, hair dryer

Premier Room, 1 King Bed (Pinnacle Tower)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Kitchenette (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Kitchenette (Pinnacle Tower)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room, 2 Double Beds (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Executive Twin Room, 2 Double Beds (Pinnacle Tower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Kitchenette (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Junior Suite, Kitchenette (Pinnacle Tower)

  • 58.5 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Chairman, Pinnacle Tower)

50-inch LED TV with digital channels, TV, pay films

Suite (Chairman, Pinnacle Tower)

  • 248.8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Superior Twin Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Executive Suite (Pinnacle Tower)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Kitchenette

Coffee/tea maker, electric kettle

Junior Suite, Kitchenette

  • 58.5 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Pinnacle Tower)

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Skyline, Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed (Skyline, Pinnacle Tower)

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed (Pinnacle Tower)

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room, 2 Single Beds (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Premier Twin Room, 2 Single Beds (Pinnacle Tower)

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Twin Room (Skyline, Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Premier Twin Room (Skyline, Pinnacle Tower)

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Kitchenette (Skyline, Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, Kitchenette (Skyline, Pinnacle Tower)

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Kitchenette (Pinnacle Tower)

Coffee/tea maker, electric kettle

Premier Room, 1 King Bed, Kitchenette (Pinnacle Tower)

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room, 2 Double Beds (Skyline, Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Premier Twin Room, 2 Double Beds (Skyline, Pinnacle Tower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

50-inch LED TV with digital channels, TV, pay films

Presidential Suite

  • 83 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Superior Twin Room, 2 Single Beds

  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 55.4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 83 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Cordis, Auckland by Langham Hospitality Group

Eco-certified Auckland hotel in Auckland Central Business District with a full-service spa
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site.
Cordis, Auckland by Langham Hospitality Group offers 640 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 50-inch LED televisions come with digital channels and pay-per-view films. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

A health club and complimentary bicycles are featured at the hotel. An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Chuan Spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Cordis, Auckland by Langham Hospitality Group. During your stay, you're just a quick walk from University of Auckland. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to hot stone massages, manicures and pedicures or body wraps at Chuan Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 3-minute walk from University of Auckland and 4 minutes on foot from Queen Street Shopping District
  • Local-area shuttle service available
Cordis, Auckland by Langham Hospitality Group offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 13 meeting rooms. Event space at this hotel measures 21520 square feet (1999 square metres) and includes conference space. A hot tub, a sauna, and a rooftop terrace are also featured at the eco-certified Cordis, Auckland by Langham Hospitality Group. Parking is available for a fee.

This 5-star Auckland hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Eight – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Chandelier Lounge – This lobby lounge serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Our Land Is Alive – On-site cocktail bar. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle
  • Valet parking on site (NZD 60 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 45 for adults and NZD 45 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chandelier Lounge
  • Eight
  • Our Land Is Alive

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 21,520 square feet of conference space
  • 24-hour business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with digital channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 90.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 150 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 45 for adults and from NZD 45 for children
  • Valet parking fee: NZD 60 per day
  • Rollaway bed fee: NZD 90.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Langham
Langham Auckland
Langham Hotel Auckland
The Langham Auckland Hotel Auckland Central
The Langham Hotel Auckland
The Langham, Auckland New Zealand
Langham Auckland Hotel
The Langham Auckland Hotel Central
The Langham Auckland New Zealand
Cordis Auckland Hotel
Cordis Auckland Langham Hospitality Group Hotel
Cordis Auckland Langham Hospitality Group
Cordis Langham Hospitality Group
Cordis Auckland – by Langham Hospitality Group
Cordis, Auckland by Langham Hospitality Group Hotel
Cordis, Auckland by Langham Hospitality Group Auckland
Cordis, Auckland by Langham Hospitality Group Hotel Auckland

Cordis, Auckland by Langham Hospitality Group Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 619 out of 1002 reviews" "
Rating 8 - Good. 198 out of 1002 reviews" "
Rating 6 - Okay. 87 out of 1002 reviews" "
Rating 4 - Poor. 60 out of 1002 reviews" "
Rating 2 - Terrible. 38 out of 1002 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Reagan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Kathy

Travelled with partner
Liked: Amenities
The pool and spa area and the service on entry was excellent
Stayed 1 night in Aug 2024

2/10 Terrible

Anna

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We have stayed here a lot as I am a member. We got so called upgraded however our room looked out to a concrete wall, no natural light. Housekeeping didn’t make up our room. After a big day out we returned to have a shower and head out. Bed unmade, no clean towels, no extra toilet paper, coffee tea etc was minimal on arrival and we thought it would be replenished - nope. The only thing that had been done was 2 complimentary bottles of water had been left. We had to sit and wait for someone to bring towels, and the person they sent was rude - like it was a huge inconvenience. Third stay where there is meant to be a complimentary bottle of wine - nope. This is a 5 star hotel - disgraceful!
Stayed 2 nights in Aug 2024

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Rippan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Bedsheets were stained.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
I love staying at this hotel in Auckland. It’s a great high quality package that always leaves me feeling rested and relaxed.
Stayed 3 nights in Aug 2024

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, the Cordis is very family friendly and all the staff members were supportive and accomodating.
Stayed 2 nights in Aug 2024

8/10 Good

Bruno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Marc, Whangarei

Disliked: Staff & service
.
Stayed 1 night in Aug 2024

4/10 Poor

Matthew

Business traveller
Disappointing, should be much better.
Disappointing, should be much better.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is within walking of the new Westfield, has a courtesy shuttle to the CBD. Amazing breakfast
Stayed 5 nights in Aug 2024

6/10 Okay

Aaron

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Easy valet parking and a quiet hotel were the highlights, everybody was very friendly. The room was dated but that didn’t really matter, the bed was super comfortable which was great. The room needed a good dusting, it was a bit dirty in places.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property
Stayed 1 night in Aug 2024

6/10 Okay

Kylie

Travelled with family
Disliked: Cleanliness, room comfort
Over Rated 5 Star Hotel - Disappointing.
What a disappointment - 5 star hotel in Auckland with the pricing attached, really should not be rated so high. The check in - we booked via Hotels.com - arrived at 1.30pm - rooms not available (we'll email when they are) and family who booked direct - straight into their rooms. No portacot for the baby and never bought up to the room. Hotel commented they were 'not going to charge for the porta cot as a gift " apparently they are complimentary anyway? (if they arrive in the room) Roll out bed for a 7 year old - $90? Bowl of shoe string fries in the bar - $10 and half cold. With our booking via Hotels .com we were advised we would receive a bottle of wine per room - turns our it was a 375ml bottle that we had to ask for on departure. Mould all through the bathroom fittings - shower door did not open properly and this room was in the new tower. No towels in the spa / pool area Room key stopped working - the attendant mixed with 'the other room' so both rooms had to have new keys issued which meant going to find family to give new keys. Breakfast at 8 - no dress code - contrary to the advice given. People wearing jandals and hoodies. the food was luke warm at best. Kids running riot at the chocolate fountain - standing there eating ice creams and dipping in the fountain as they ate. No staff to move them on. Ordered coffee for the table - our order arrived 3 times? Would not hurry back - there are nicer venues in Auckland City.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Always an amazing stay. Exceptional service. Special mention to Molly at the restaurant. She made breakfast each day even more amazing with her service and kindness.
Stayed 2 nights in Aug 2024

4/10 Poor

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived there was no parking available. On looking for a parking spot my young daughter wet herself... Once we arrived after the walk to the hotel we checked in and when entering our room we saw there was already people in the room and we had been double booked. After returning to the check-in area the staff were lovely and myself and my kids another room. Issues with parking, issues with room allocation but other than that the staff were very apologetic and did a good job at rectifyling a bad start to the visit
Stayed 1 night in Aug 2024

10/10 Excellent

Ashleigh

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Had the most amazing weekend staying at the cordis. Excellent food, facilities and service. Highly recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome
Stayed 1 night in Aug 2024

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
It would be nice if there was a more affordable laundry service for people who were staying for greater than 3 days. I was there for a week and the closet laundry service was a little bit of a walk. $4.50 for 1 pair of socks and 1 lot of undies is too expensive. Potentially look at offering a per kg service, i.e a bag for say $30 - $50 ??
Stayed 6 nights in Jul 2024

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 2 nights in Aug 2024

8/10 Good

Chee Kiu

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It didn't quite give me the 5 star hotel feeling that I was hoping for... and the room bed configuration was not set up as be the request.
Stayed 2 nights in Jul 2024

8/10 Good

Zdenka, Litomerice

Liked: Cleanliness, staff & service, property conditions & facilities
😉
Stayed 3 nights in Jul 2024

10/10 Excellent

Gayle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Only Hotel I Would Stay in Auckland
I have stayed at Cordis few times and it’ll be the only hotel I would stay in Auckland. Great breakfast and coffee, staff are friendly. The chandelier lounge is nice place to chill after working hours.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff were amazing and loved the pool and spa. Breakfast buffet was fantastic, so many options.
Stayed 2 nights in Jul 2024