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DoubleTree by Hilton Hotel Austin Northwest Arboretum

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Austin Northwest Arboretum

Restaurant
Cleanliness standards
King, Junior Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free cots/infant beds
Executive lounge
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available

Explore the area

Map
8901 Business Park Dr, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪5 min drive‬
  • Q2 Stadium
    ‪6 min drive‬
  • Domain Northside
    ‪6 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

King, Accessible, Bathtub

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King, Junior Suite, 1 King Bed, Non Smoking

King, Junior Suite, 1 King Bed, Non Smoking | Living area | TV, pay films

King, Junior Suite, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

DoubleTree by Hilton Austin

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1003)
The price is €165
for 1 room
includes taxes & fees
22 Apr - 23 Apr
DoubleTree by Hilton Austin

About this property

DoubleTree by Hilton Hotel Austin Northwest Arboretum

Hotel in Austin with fitness centre and 24-hour business centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Change of towels is available on request
DoubleTree by Hilton Hotel Austin Northwest Arboretum offers 194 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Austin Northwest Arboretum. During your stay, you'll be within walking distance of Arboretum at Great Hills Mall. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 10 minutes by car from University of Texas at Austin and 12 minutes from Sixth Street
DoubleTree by Hilton Hotel Austin Northwest Arboretum offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 6500 square feet (604 square metres) and includes conference space. DoubleTree by Hilton Hotel Austin Northwest Arboretum also features multilingual staff, coffee/tea in common area, and concierge services. For a fee, parking is available.

This Austin hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 10:00 AM.
Centre Lounge – On-site bar.
Overlook Restaurant – This lobby lounge specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Centre Lounge
  • Overlook Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 6,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (79 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.0
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2.75 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 20 per person
  • Self-parking fee: USD 15 per night (in/out privileges)
  • Early check-in fee: USD 50.0 (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Austin-NW Plaza/Arboretum Area
Holiday Inn Plaza/Arboretum
Holiday Inn Plaza/Arboretum Hotel
Holiday Inn Plaza/Arboretum Hotel Austin-NW Area
DoubleTree Hilton Hotel Austin Northwest Arboretum
DoubleTree Hilton Hotel Arboretum
DoubleTree Hilton Austin Northwest Arboretum
DoubleTree Hilton Arboretum
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
DoubleTree by Hilton Hotel Austin Northwest Arboretum Hotel
DoubleTree by Hilton Hotel Austin Northwest Arboretum Austin

DoubleTree by Hilton Hotel Austin Northwest Arboretum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 410 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 142 out of 1001 reviews
Rating 4 - Poor. 92 out of 1001 reviews
Rating 2 - Terrible. 101 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

elvia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Josh was amazing. He was welcoming, kind, & overall a joy to have checking in. I wish more people would show common courtesy as him. 10/10.
Stayed 1 night in Jan 2025

8/10 Good

TIM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. We continue to stay when we visit Austin.
Stayed 1 night in Dec 2024

10/10 Excellent

Jin

Liked: Amenities, property conditions & facilities
A
Stayed 1 night in Dec 2024

8/10 Good

Kurt

Travelled with family
Liked: Cleanliness, room comfort
I am not Happy to pay for parking at a hotel that owns their own large parking lot. That was not mentioned in the add. The hotel should think about that.
Stayed 3 nights in Dec 2024

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel felt clean and inviting. Staff was friendly and efficient. Room was clean and nice
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Christopher

Stayed 1 night in Dec 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Really good property!
Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Gerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Comfortable But Not Quiet
Friendly, helpful staff. Clean room, comfortable bed but very loud HVAC system.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, friendly staff!
Stayed 1 night in Nov 2024

2/10 Terrible

Sam

Stayed 1 night in Nov 2024

6/10 Okay

Cade, Richmond

Liked: Staff & service
I haven't stayed at this hotel in years but it seems like the room quality isn't the same. It was stuffy and the AC died in in the middle of the night. We also heard constant water running through the pipes. Overall it was an average stay but nothing spectacular.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, nice friendly staff.
Stayed 1 night in Nov 2024

6/10 Okay

Payton

Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean location and courteous staff
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah, Brevard

Stayed 1 night in Oct 2024

10/10 Excellent

Jesslyan

Liked: Cleanliness, staff & service, property conditions & facilities
We just needed a one night stay as we attended a Comedy Show. The hotels location was perfect for catching an Uber and heading downtown.
Stayed 1 night in Oct 2024

2/10 Terrible

Jeff

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, had to have AC worked on and eventually moved. Dirty carpets. Not even a 1 star hotel.
Stayed 3 nights in Oct 2024

8/10 Good

Jose

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything.
Stayed 1 night in Oct 2024

10/10 Excellent

Gabriella

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and comfortable. Wonderful staff.
Stayed 2 nights in Oct 2024

4/10 Poor

Matthew, Broken Arrow

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good at all
Stayed 2 nights in Oct 2024