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DoubleTree by Hilton Hotel Austin Northwest Arboretum

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Hotel Austin Northwest Arboretum

Restaurant
Cleanliness standards
King, Junior Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free cots/infant beds
Outdoor pool
Executive lounge

Reviews

7.8 out of 10

Good

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available

Explore the area

Map
8901 Business Park Dr, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    5 min drive
  • Hello! Macaron
    3 min walk
  • Kramer Station
    11 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    21 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

King, Accessible, Bathtub

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King, Junior Suite, 1 King Bed, Non Smoking

King, Junior Suite, 1 King Bed, Non Smoking | Living area | TV, pay films

King, Junior Suite, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

DoubleTree by Hilton Austin

Pool
Hot tub
Free WiFi
Restaurant
4.2 out of 5, Very good, (1009)
The price is €191
for 1 night
includes taxes & fees
14 Jan - 15 Jan
DoubleTree by Hilton Austin

About this property

DoubleTree by Hilton Hotel Austin Northwest Arboretum

Hotel in Austin with fitness centre and 24-hour business centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Change of towels is available on request
DoubleTree by Hilton Hotel Austin Northwest Arboretum offers 194 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Austin Northwest Arboretum. During your stay, you'll be within walking distance of Arboretum at Great Hills Mall. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 10 minutes by car from University of Texas at Austin and 8 minutes from Lake Austin
DoubleTree by Hilton Hotel Austin Northwest Arboretum offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 6500 square feet (604 square metres) and includes conference space. DoubleTree by Hilton Hotel Austin Northwest Arboretum also features multilingual staff, coffee/tea in common area, and concierge services. For a fee, parking is available.

This Austin hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 10:00 AM.
Centre Lounge – On-site bar.
Overlook Restaurant – This lobby lounge specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Centre Lounge
  • Overlook Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 6,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (79 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.75 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 18 per person
  • Self-parking fee: USD 10 per night (in/out privileges)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Austin-NW Plaza/Arboretum Area
Holiday Inn Plaza/Arboretum
Holiday Inn Plaza/Arboretum Hotel
Holiday Inn Plaza/Arboretum Hotel Austin-NW Area
DoubleTree Hilton Hotel Austin Northwest Arboretum
DoubleTree Hilton Hotel Arboretum
DoubleTree Hilton Austin Northwest Arboretum
DoubleTree Hilton Arboretum
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
DoubleTree by Hilton Hotel Austin Northwest Arboretum Hotel
DoubleTree by Hilton Hotel Austin Northwest Arboretum Austin

DoubleTree by Hilton Hotel Austin Northwest Arboretum Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 414 out of 1003 reviews" "
Rating 8 - Good. 261 out of 1003 reviews" "
Rating 6 - Okay. 139 out of 1003 reviews" "
Rating 4 - Poor. 93 out of 1003 reviews" "
Rating 2 - Terrible. 96 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jin

Disliked: Cleanliness, staff & service, property conditions & facilities
No good
Stayed 1 night in Aug 2024

8/10 Good

Jeremy

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
It was just an older facility & there was no hot water. You also had to constantly keep flusing the toilet.
Stayed 2 nights in Sep 2024

2/10 Terrible

Cedric

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Customer service was horrible and room ac didn't work.
Stayed 2 nights in Sep 2024

6/10 Okay

Venora

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
AC Conditioning not working properly
Stayed 2 nights in Sep 2024

10/10 Excellent

Muhammad

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Cassidy

Stayed 1 night in Aug 2024

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ayde

Travelled with partner
A wonderful stay
Stayed 2 nights in Aug 2024

10/10 Excellent

MC

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Monica

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The property is a bit old. Some items in my room needed maintenance.
Stayed 1 night in Aug 2024

8/10 Good

Abraham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok
Stayed 2 nights in Aug 2024

10/10 Excellent

Cassidy

Liked: Amenities
Great area
Stayed 1 night in Aug 2024

8/10 Good

Odell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean moderate hotel setting
Stayed 1 night in Aug 2024

2/10 Terrible

Lance

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Checked in and was told had to pay additional fee to park my car. Then my room got hotter the more AC ran. Called desk and it was fixed for 3-4 hours and stopped working. Then shower wouldn’t drain. All in all pretty poor experience
Stayed 1 night in Aug 2024

10/10 Excellent

Cassidy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the arboretum!
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk service was great the male person who attend me was really great, no negative comments, I wish service like that can be in other hotels.
Stayed 1 night in Aug 2024

6/10 Okay

Maegen

Travelled with family
Disliked: Property conditions & facilities, room comfort
Needs updating
The hotel itself was old and did not show it's age well. The carpet in the bar area was bunching up, the room needed some tlc as well. The sconces next the bed were not attached to the wall, although at some point it seemed that they were. The coffee table in our "suite" had some unidentifiable stain on it and the a/c was very loud. I didn't like that the rooms are open to the bar/restaurant area, very strange. However the day staff were friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bar area
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
AC in room was not working.
Stayed 1 night in Jul 2024

8/10 Good

Jeremy

Stayed 1 night in Jul 2024

10/10 Excellent

Aniya

Stayed 1 night in Jun 2024

10/10 Excellent

Liz

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious 😋, rooms were very clean
Stayed 2 nights in Jun 2024