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Holiday Inn Express & Suites Austin SW - Sunset Valley, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Austin SW - Sunset Valley, an IHG Hotel

Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Exterior
Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
4892 W Highway 290, Sunset Valley, TX, 78735
  • Burger Stadium
    16 min walk
  • South Congress Avenue
    5 min drive
  • Zilker Park
    7 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    14 min drive

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Bathtub)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Mobility, Bathtub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Bathtub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Bathtub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

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includes taxes & fees
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About this property

Holiday Inn Express & Suites Austin SW - Sunset Valley, an IHG Hotel

Hotel in Sunset Valley with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Holiday Inn Express & Suites Austin SW - Sunset Valley, an IHG Hotel offers 99 air-conditioned accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Austin SW - Sunset Valley, an IHG Hotel. During your stay, you'll be within walking distance of Burger Stadium. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from South Congress Avenue and 10 minutes from University of Texas at Austin
Holiday Inn Express & Suites Austin SW - Sunset Valley, an IHG Hotel offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and 2 meeting rooms. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Austin SW - Sunset Valley, an IHG Hotel. Self parking is free.

This Sunset Valley hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in February and close in December.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Austin Sunset Valley
Holiday Inn Express Hotel Austin Sunset Valley
Holiday Inn Hotel Sunset
Holiday Inn Express Hotel Sunset Valley
Hotel Holiday Inn Express Hotel & Suites Austin - Sunset Valley
Holiday Inn Express Hotel Austin Sunset Valley
Holiday Inn Express Austin Sunset Valley
Holiday Inn Express Hotel Suites Austin Sunset Valley
Holiday Inn Express Hotel Austin
Holiday Inn Express Austin
Express Austin Sunset Valley
Holiday Inn Express Hotel Suites Austin Sunset Valley
Holiday Inn Express Suites Austin SW Sunset Valley an IHG Hotel

Holiday Inn Express & Suites Austin SW - Sunset Valley, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 494 out of 1001 reviews" "
Rating 8 - Good. 290 out of 1001 reviews" "
Rating 6 - Okay. 113 out of 1001 reviews" "
Rating 4 - Poor. 59 out of 1001 reviews" "
Rating 2 - Terrible. 45 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Reba

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Shelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for UTA but not too close to downtown
Clean hotel just south of Westlake and close enough to UT Austin - for the price it was ideal. Breakfast was good - sausage, biscuits, gravy, microwave omelets and the usual continental staples. Everything was fresh. The staff were attentive, polite and helpful. We’ll stay here again.
Stayed 2 nights in Sep 2024

8/10 Good

Timothy

The rim was immaculate but the bathroom door latch needed repair
Stayed 3 nights in Sep 2024

10/10 Excellent

Meenali

Liked: Cleanliness, staff & service, property conditions & facilities
Close to hwy
Stayed 1 night in Sep 2024

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Short sign identifying the property - luckily there was a second driveway else we would've had to go around on the freeway. Desk chair wouldn't raise but my wife used it as is for her zoom. Cleaning crew does a good job. Front desk is helpful -- when they can get to the phone.breakfast is ok. Sorry if there are typos, my eyes are dilated.
Stayed 3 nights in Sep 2024

8/10 Good

Penni

Stayed 1 night in Sep 2024

10/10 Excellent

Amelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant, courteous, and most helpful. We had a wonderful time. The rooms were clean and comfortable and very well equipped. I will be staying there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked almost everything, disliked that the Tv didn’t swivel left to right for viewing from the couch or even from the other side of the bed was difficult because the tv was in the corner of the room . Odd? Exhaust fan in the bathroom didn’t work.also had to hold the handle on the toilet for it to flush completely That's about it, minor issues, great place we will return.
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura Ann, Cleveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool.
Stayed 5 nights in Aug 2024

10/10 Excellent

Aramita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a night and had no issues. The check in guy was super nice. Room was spacious and clean. Would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Gregory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very friendly and helpful
Stayed 1 night in Aug 2024

10/10 Excellent

NATALIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, felt like a safe location, and the rooms were very clean and modern. Nearby most of Austin’s top destinations without being in the busy city
Stayed 2 nights in Aug 2024

8/10 Good

Beau

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Mindi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Assistant General Manager Getu is extremely customer focused and exactly the guy you want at the front desk! His friendly demeanor and willingness to help with my accommodations made my stay very enjoyable. The breakfast buffet is lovely.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Miguel Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the breakfast. Clean and confortable room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Beth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
The room was big and clean, everything worked but the breakfast was lackluster. Some of it was good, the dry cereals and toasted bread, but the hot foods were blah and rubbery. The pancakes were spot on!
Stayed 2 nights in Aug 2024

4/10 Poor

Kelly

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dank & Smells Like Mold
No one was at reception desk with a sign saying sorry be right back. Guy finally came & checked me in. Forgot to give me back DL & credit card which I didn’t realize until I was in room so I had to go back down & retrieve. Room has obviously been remodeled nicely but AC Swamp cooler smells dank & moldy.
Stayed 1 night in Aug 2024

6/10 Okay

Diane, Keller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We frequently stay at HI Express hotels and were pleased to see one so close to our son's house in Austin, Texas. We booked two nights, July 22-24. The basics were good: the room was clean and quiet. There was some room for improvement: the towels were a bit cheap and scratchy, the Dove soaps were too highly perfumed and the plastic cutlery at breakfast was so small and flimsy they were virtually worthless. But unless you are arriving by Uber/Lyft, I recommend you book a different hotel. On the night of July 22, two cars were broken into in the hotel parking lot. Windows were smashed out, one car was stolen. I saw mention of a car break-in in an earlier Google review before we booked, but felt that the hotel must have taken action to prevent it from happening again. They put up signs stating that they are not responsible for any damage to your car. Or, park at your own risk. We decided not to take any chances and left that day, forfeiting our second night. Holiday Inn, are you listening? This problem is damaging your reputation and will cost you business. Get a security patrol and security cameras.
Stayed 2 nights in Jul 2024

8/10 Good

Damon

Stayed 3 nights in Aug 2024