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Holiday Inn Express & Suites Austin NW - Lakeline, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Austin NW - Lakeline, an IHG Hotel

Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
Exterior
Suite, 2 Queen Beds | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Gym
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
10911 Pecan Park Blvd, Austin, TX, 78750
  • Lakeline Mall
    8 min walk
  • Austin Aquarium
    3 min drive
  • Main Event Entertainment
    5 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    27 min drive

Room options

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

  • 39 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 39 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express & Suites Austin NW - Lakeline, an IHG Hotel

Suburban Austin hotel in Anderson Mill with free breakfast
An outdoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site.
Holiday Inn Express & Suites Austin NW - Lakeline, an IHG Hotel offers 65 accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. 37-inch LCD televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Austin NW - Lakeline, an IHG Hotel. During your stay, you're just a quick walk from Lakeline Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Tex-Mex cuisine while dining at Serranos
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by car from Lake Travis and 13 minutes from Lake Austin
Holiday Inn Express & Suites Austin NW - Lakeline, an IHG Hotel offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 780 square feet (72 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Austin NW - Lakeline, an IHG Hotel. Free self parking is available.

This Austin hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Serranos – This restaurant specialises in Tex-Mex cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Fredas Seafood and Grill – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Texican Cafe – This restaurant specialises in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Kerbey Lane Cafe – This restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open 24 hours.
Chillis – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Restaurants on site

  • Chillis
  • Fredas Seafood and Grill
  • Kerbey Lane Cafe
  • Serranos
  • Texican Cafe

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 780 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

620 183
Holiday Inn Express Hotel Austin Nw Hwy 620 183
Holiday Inn Express Hotel Hwy 620 183
Holiday Inn Express Hotel Hwy 620 183 Hotel
Holiday Inn Express Hotel Hwy 620 183 Hotel Austin Nw
Holiday Inn Express Suites Austin NW Lakeline
Holiday Inn Express Hotel Suites Austin (Nw) Hwy 620 183

Holiday Inn Express & Suites Austin NW - Lakeline, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 426 out of 739 reviews" "
Rating 8 - Good. 198 out of 739 reviews" "
Rating 6 - Okay. 55 out of 739 reviews" "
Rating 4 - Poor. 33 out of 739 reviews" "
Rating 2 - Terrible. 27 out of 739 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rosendo

Stayed 2 nights in Aug 2024

10/10 Excellent

DOUGLAS

Stayed 1 night in Aug 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nyra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

benita

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean place
Stayed 1 night in Jul 2024

10/10 Excellent

Trevor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jae Young

Stayed 1 night in Jul 2024

10/10 Excellent

Kashif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Disappointing
Im still waiting to be refunded money they charged me “on accident”. A car was broken into right before we entered. The sheets were dirty on arrival, when asked for clean ones they made us go downstairs and get them. The ac randomly turned off by itself the first night while we slept. The door handle was loose and made it difficult for us to open. It was just a uncomfortable stay overall.
Stayed 2 nights in Jul 2024

4/10 Poor

DOUGLAS

Stayed 1 night in Jul 2024

6/10 Okay

Martine

Stayed 2 nights in Jul 2024

10/10 Excellent

Mario

Business traveller, Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Worth the money
The stay is great at the price of $121 per night. For the money it's definitely worth it because the price includes breakfast and I loved the happy hour nights from 6 pm to 9 pm, great idea guys!
Stayed 3 nights in Jul 2024

10/10 Excellent

Galdina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good place
Stayed 3 nights in Jul 2024

10/10 Excellent

April

Stayed 2 nights in Jun 2024

10/10 Excellent

Brent, Lavon

Stayed 1 night in Jun 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Sajid, The Woodlands

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great !
Stayed 1 night in Feb 2024

10/10 Excellent

JueFeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay👍
Stayed 4 nights in Jun 2024

10/10 Excellent

Linette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1June2024 I was greeted as soon as I walked in the door. The gentleman that was working on this day in the afternoon was spectacular and genuinely welcoming. He checked me in early and gave me a choice of which floor I wanted to be on. Gave me information pertaining to the property and when breakfast would be and where it would be held. The room is spacious and clean. Mini fridge is a decent size. There are two(2) peep holes 🕳on the hotel room door, one for the adult and one for the little ones. So stinkin’ caute. And in the best spot, right under the counter by the coffee center and microwave. Modern desk and office chair as well a ample seating all over the room. A roller cube seat that is tucked away neatly. Ample closet space with iron and ironing board. The hair dryer is on corner shelf in the entry of the hotel room. The shower has Dove products that smell amazing. So many spots to sleep on..fold out sofa and King size bed. Fitness center that is open 24/7, nice size hot tub, and an outdoor pool that is 6ft deep. This Holiday Inn Express and Suites Austin NW is not far from restaurants, movie theater, Lakeline Mall, carwash, H.E.B plus! I’m excited that the property will be getting a landscaping makeover. Rocks and cactuses 🌵 around the property, parking lot redone(repaved and fresh paint), native plants in the planters at the entry of the building, the pool area where the chairs are redone, and the land behind or beside the pool area will be more appealing.
Stayed 9 nights in Jun 2024

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted with a smile @ check in. The room was really nice & clean. Bed sheets clean & white! The bed is really firm & neither of us slept good. If the bed was more comfortable we would have given 5 stars. We will stay again because everything else was great. The pool was nice & clean. Plenty of seating & if you’re a smoker you can smoke outside. The breakfast was good, fresh, & hot. Seating area for breakfast was clean! We really enjoyed our overnight stay in Austin.
Stayed 1 night in Jun 2024

4/10 Poor

Tim

Travelled with family
Review
Staff nice, but there was mold and rust stains in shower, also was not wiped down, dirty. Coffee maker did not work, door kept getting stuck.
Stayed 2 nights in May 2024

8/10 Good

Kevin

Liked: Staff & service
Disliked: Property conditions & facilities
The room was fine but it needs some repair work, bathroom shower the ceiling was repaired it i no it well. The AC while it kept the room cool just fine it did not remove the humidity at all, and the last night our refrigerator started having problems and to make sure our food didn’t go bad we had to fill our cooler with ice and empty the refrigerator.
Stayed 5 nights in May 2024

10/10 Excellent

Allen

Stayed 1 night in May 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected
I never write reviews but I felt I should for this hotel. I was in town for a wedding and I booked this hotel last minute. I wasn’t expecting much for a Holiday Inn but I was absolutely surprised at how great the hotel was. It was clean, comfortable, and the staff is polite and accommodating. The pool area is older but once they update that I think this is bar far the best Holiday inn that I have stayed at in any city.
Stayed 3 nights in May 2024