Tru by Hilton Austin Airport, TX

2.5 star property

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Photo gallery for Tru by Hilton Austin Airport, TX

Reception
Exterior
Lobby
Point of interest
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Parking available
  • Gym
  • Housekeeping
  • Pet-friendly
  • Breakfast included

Explore the area

Map
7900 E. Ben White Blvd, Austin, TX, 78744
  • Lady Bird Lake
    ‪5 min drive‬
  • McKinney Falls State Park
    ‪5 min drive‬
  • Rainey Street
    ‪8 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪6 min drive‬

Room options

Room, 2 Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru by Hilton Austin Airport, TX

Hotel with free breakfast, in the vicinity of Lady Bird Lake
This smoke-free hotel features a fitness centre, a snack bar/deli and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a business centre, concierge services and a 24-hour front desk. Housekeeping is available once per stay.
Tru by Hilton Austin Airport, TX offers 91 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and a hairdryer. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Tru by Hilton Austin Airport, TX. During your stay, you'll be close to Lady Bird Lake. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 5 minutes by car from Lady Bird Lake and 8 minutes from South Congress Avenue
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite business centre. A roundtrip airport shuttle is free (available on request). A fitness centre, a vending machine, and an arcade/games room are also featured at the business-friendly Tru by Hilton Austin Airport, TX. Self parking is free.

This Austin hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM.

Languages

English, Filipino, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 11:30 AM at scheduled times and on request
  • Free self parking on site
  • Uncovered extended parking on site (USD 75 per week)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Gym

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
In addition to the listed hours, this property's airport shuttle operates from 4-11:45 PM.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 75 per week
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Tru by Hilton Austin Airport, TX offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests will receive smart lock details.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Austin Airport, TX Hotel
Tru by Hilton Austin Airport, TX Austin
Tru by Hilton Austin Airport, TX Hotel Austin

Tru by Hilton Austin Airport, TX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 692 out of 1003 reviews
Rating 8 - Good. 193 out of 1003 reviews
Rating 6 - Okay. 63 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ian V

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No drawers in the room is a brilliant way to create space.
Stayed 2 nights in Dec 2024

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and stay was smooth and easy
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel, Potsdam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very nice staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Debra

Stayed 1 night in Nov 2024

8/10 Good

Vanesa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price. Nice and clean. A bit noisy
Good for the price. Nice and clean. Friendly staff. Our room was in the 5th floor but noisy due to the highway. Breakfast service runs through 9 am, which is a bit early. We miss it.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel, Compton

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay very comfy
Stayed 1 night in Nov 2024

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very nice.
Stayed 1 night in Nov 2024

8/10 Good

Medgar

Stayed 2 nights in Nov 2024

10/10 Excellent

Carlene, Salado

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2024

4/10 Poor

Clifton David

Liked: Cleanliness, property conditions & facilities
Heat was wildly uneven. Cold & hot. Noise in exhaust fan that no one would quiet
Stayed 2 nights in Nov 2024

8/10 Good

Ruchir

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay! Felt safe and close by dine in options. Clean rooms and bathroom. Would stay here again
Stayed 2 nights in Nov 2024

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
I called several days ahead of trip that we landed at 11:44pm....shuttle was suposed to run til midnight. Front desk told us they already quit running. We took a taxi for $40 and were at hotel before midnight.....they lied about that.
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and well maintained. It was within walking distance to a couple of restaurants, as well as gas stations and downtown Austin was only 15 minutes away in driving distance
Stayed 4 nights in Nov 2024

10/10 Excellent

Heather L

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't see any dining within walking distance
Stayed 2 nights in Nov 2024

10/10 Excellent

TRACEY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near the airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Triny, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
IT WAS A GOOD PLACE TO STAY PRIOR TO FLIGHT.
Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
The property was great.
Stayed 1 night in Nov 2024

10/10 Excellent

Kristin

Travelled with family
Everything was wonderful! Highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Ben

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle schedule is abysmal. Fridge in room did not work. Staff is never at front desk, always chilling off to the side or at the tables that are for guests, eating or just hanging out.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Mary, Helena

Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in the midst of multiple other hotels, kind of a hotel row kind of place. Conveniently near the airport, but no walkable access to anything. Be prepared to Uber if you don't have a car.
Stayed 1 night in Nov 2024