Whately Hall

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Whately Hall

Lunch and dinner served, international cuisine
Front of property
Deluxe Double Room | Desk, blackout curtains, iron/ironing board, free WiFi
Reception
Serves lunch and dinner

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry

Explore the area

Map
17-19 Horse Fair, Banbury, England, OX16 0AN
  • Spiceball Country Park
    11 min walk
  • Vanjordans Coffee House
    1 min walk
  • Banbury Station
    12 min walk
  • Oxford (OXF)
    31 min drive

Room options

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Suite

  • Sleeps 4
  • 1 Queen Bed

Classic Single Room

  • Sleeps 1
  • 1 Single Bed

Deluxe Single Room

  • Sleeps 1
  • 1 Single Bed

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Whately Hall

Hotel in Banbury with 24-hour front desk and restaurant
This hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Whately Hall offers 69 accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Whately Hall. During your stay, you'll be within walking distance of Spiceball Country Park. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Berkeley
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Just a 1-minute drive from Spiceball Country Park and 5 minutes from Broughton Castle
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Whately Hall. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Banbury hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Berkeley – This restaurant specialises in international cuisine and serves lunch, dinner and light fare.
SWIFT – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Horton Bar – This bar serves lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Berkeley
  • Horton Bar
  • SWIFT

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1632
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 25 2024 to January 13 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 for adults and from GBP 7.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Property Registration Number 14740890

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Banbury Mercure
Banbury Whately Hall
Mercure Banbury Whately
Mercure Banbury Whately Hall
Mercure Whately Hall
Mercure Whately Hall Banbury
Mercure Whately Hall Hotel
Mercure Whately Hall Hotel Banbury
Whately Hall
Whately Hall Banbury
Accor Whately Hall Hotel
Mercure Banbury Whately Hall Hotel
Whately Hall Hotel
Whately Hall Banbury
Whately Hall Hotel Banbury
Mercure Banbury Whately Hall

Whately Hall Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 238 out of 820 reviews" "
Rating 8 - Good. 313 out of 820 reviews" "
Rating 6 - Okay. 150 out of 820 reviews" "
Rating 4 - Poor. 77 out of 820 reviews" "
Rating 2 - Terrible. 42 out of 820 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Gail

Liked: Cleanliness, staff & service, room comfort
A little run down but still a lovely place to stay
Room was sufficient for our needs, the bed was lovely and comfortable. Some parts need a bit of attention and are run down but it didn't impact greatly on our stay. The breakfast was amazing. Cannot fault anything in the bar or restaurant. Staff were lovely.
Stayed 1 night in Sep 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities
Enjoyed our 3 day stay at this Whatley Hall hotel. Just a few problems 1) TV remote did not work on arrival. 2) The bathroom basin did not hold the water in the basin . Reported problems to reception and quickly sorted out the problems. Breakfast good , but could do with plate warmer as plates very cold as also cups very cold cooling off the tea and breakfast very quickly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Melissa

Travelled with partner
Charming very old building with a lot of character and history inside and out. Warm welcome at check in. Our room was clean with a very comfortable bed. The bathroom was clean and had a great shower. Very enjoyable evening meal, well presented. Plaice for me, cooked to perfection with a great sauce. Beef Wellington for my partner, which he throughly enjoyed. Bar and restaurant staff were efficient and friendly. Must say found drink prices high!! £10.00 for a Gin!!! This is not in line with other hotels. Breakfast offered a good selection of hot food. Coffee from a large flask was bitter, obviously it had been stood around for some time. Lovely to read about the history of the hotel on the print outs. Unfortunately, most areas are in need of a good clean and upgrade. Lots of dust and cobwebs. All glass was either smeary or dirty. The seating areas in reception had definitely seen better days. Window panes in the evening restaurant had blown. We understand the hotel is under new ownership and going through some renovation work, however basic housekeeping is a must. Check Out was very brusque. The lady could barely be bothered to look up. Did not even enquire about our stay. Just took the key.
Stayed 1 night in Sep 2024

6/10 Okay

Catherine

Travelled with partner
Liked: Cleanliness, staff & service
Lovely old building and great staff, but has certainly seen better days. Could do with better double glazing and a lick of paint. Otherwise no issues.
Stayed 2 nights in Sep 2024

2/10 Terrible

Linda

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible stay
Our room was dirty, the carpet was all stained, there was a metre circle mouldy leak in the bathroom ceiling the above shower. The windows had thick dirt and mould around the handles to open, needless to say did not touch wallpaper was hanging off above the bed clearly damp in the room, no central light, managed with 2 bedside lamps and desk light. Despite complaining o the next morning, an attempt was made to clean the windows not very successful. Daresay will not return shocking weekend away
Stayed 2 nights in Sep 2024

6/10 Okay

Kirstie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Nice hotel, with parking behind the hotel. It’s a tight squeeze between two buildings but does just about fit a large car through. A nice breakfast and for the price we were pleasantly happy. My main gripe was there was a lot of short black hairs all down the bath. I only stayed one night and decided not to have a shower. No bin in the room, just a tiny bathroom bin so had to leave larger rubbish (water bottles etc) on the side, not too bad for one night stay.
Stayed 1 night in Sep 2024

4/10 Poor

Colin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
hi, the room smelt very badly of sewerage, we told the housekeeper and she said they new about it and left us an air freshner, not very good to be honest, couldnt see any point of using the safe as it wasnt even bolted to the wall so could be carried away , when booked it was a buffet breakfast and on the monday there was ne buffet, staff were ok and friendly main thing was the horrible smell in the bathroom which spoilt everything stayed sun 8th sept to weds 11th sept , room 65 think we should at least get a voucher for compensation for next year as we come every year thanks colin wood room 65 thetackshack9a@googlemail.com 07713173313 overall the smell spoilt everyt
Stayed 3 nights in Sep 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old building with alot of history. Loved the letter provided with information about room 52 and what it was used for. Lovely dinning room and gardens
Stayed 1 night in Sep 2024

6/10 Okay

Dean

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Our original room had mould around the bath, pillows were yellow and stained. Then moved us into a different room which was slightly better but still not great. Looked and sounded a lot better in the pictures online
Stayed 2 nights in Sep 2024

8/10 Good

David

It’s age and the friendliness and helpfulness of the staff
Stayed 1 night in Sep 2024

6/10 Okay

Alyson

Stayed 1 night in Jul 2024

8/10 Good

Alexis

Stayed 1 night in Aug 2024

6/10 Okay

Gareth

Liked: Cleanliness
Disliked: Property conditions & facilities
The old building is in dire need of refreshing. It is in a very tired and is scruffy in parts. Very limited menu . Some staff seemed lacking in basic training . The restaurant is very limited and the menu basic. Complimentary tea and cofee in the room but no milk? Had to request it from reception. A good location, but the whole setup needs attention
Stayed 2 nights in Aug 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel reception staff very helpful. Breakfast was a shambles.
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness
Good position for our trip around Banbury. The entrance to the car park is challenging if you have a larger vehicle!!
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
On arrival we found that the TV didn’t work, there was no milk in the room for tea and coffee, the bedside lamp didn’t work and the toilet seat was broken. The bathroom wasn’t terribly clean - see image. I was staying with my young child but there was quite a lot of noise from surrounding rooms too.
Stayed 1 night in Aug 2024

10/10 Excellent

Stacey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Aug 2024

8/10 Good

joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jackie

Liked: Cleanliness, staff & service, room comfort
It is a beautiful hotel. Just a couple of small things, it needs a bit of TLC with cleaning but appreciate it’s a very old building, shutters to outside windows didn’t meet but I didn’t mind the fresh air. The shower wasn’t very powerful again only a minor thing and despite booking a double bed it was two pushed together, again for the price it was perfectly acceptable and not a major deal and we will definitely be back again. The breakfast was 5*
Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Phillip

Disliked: Cleanliness, amenities, property conditions & facilities
I’m afraid our stay was not what we expected. The room was unclean despite not being available until 15 minutes after the book in time. The room was in need of a refurbishment. There was a warning in the bathroom stating the bath mat must be used but there wasn’t one. I asked at the desk for one and the receptionist said she would send one up to the room. This didn’t happen so we had to shower without. We were kept awake through the night by the sounds of other guests in the room next to us and above us having sexual relations. Overall a disappointing stay and will not be returning.
Stayed 1 night in Aug 2024

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the breakfast staff were a bit cold in their approach to telling us what was on offer for breakfast. The staff behind reception were great, very nice and accommodating. Room was okay, bath tiles could do with a change, was a bit old and dirty. Otherwise everything else was fine.
Stayed 2 nights in Aug 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

2/10 Terrible

Jeremy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
In desperate need of renovation. Room was out dated and cleanliness was questionable. Lovely staff trying their best under impossible circumstances to keep the guests happy.
Stayed 1 night in Jul 2024