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3.6 out of 5

"Good location, friendly staff, clean room with plenty of hot water and towels etc but building in need of updating as felt a little old and creaky and ... " More

By a verified traveller on Fri 31 Dec 2021

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Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Whately Hall. During your stay, you'll be within walking distance of Spiceball Country Park. Free WiFi in public areas, free self-parking and a restaurant are available.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Berkeley
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Just a 1-minute drive from Spiceball Country Park and 5 minutes from Broughton Castle

Whately Hall ratings based on 9 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Whately Hall

Everyone (5) Couples (3) Family (1)
4 out of 5

Posted by on 21 Jul 2024

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Comment from Hotel Management

10 Aug 2024 by Reception

Hello Sarah,Thank you for your feedback we really appreciate it.I do hope you will stay with us again.Kind regards

4 out of 5
Good location, friendly staff, clean room with plenty of hot water and towels etc but building in need of updating as felt a little old and creaky and could benefit from some improvements.

Posted by on 31 Dec 2021

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Comment from Hotel Management

10 Jan 2022 by Ben - Hotel Manager

Dear Angel, Thank you so much for your feedback. I'm so pleased you enjoyed your stay with us. We are currently undergoing a bedroom refurbishment to address the tired area's so look forward to you seeing the improvements being made. Sincerely Ben Hotel Manager

4 out of 5

Posted by on 10 Aug 2020

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2 out of 5
Room was grubby. There’s some absolute basics for me and this place doesn’t have them unfortunately. 1. The bath was dirty with ground in stains and a few random dark hairs thrown in for good measure. 2 the shower curtain had a delightful couple of inches of orangey pink bacteria at the bottom. 3. There’s one small hand towel and one bath towel. Seriously you would think by booking a “double” room you might assume 2 people and that would therefore mean sharing towels ? Even a Travelodge gives you a towel each. Outside the room the property is tired and grubby. The toilets we’re flooded, the bar took 30 minutes to get served. I wish I could have anything positive to say but afraid not. This place looks so beautiful from the outside, it’s so sad how bad it is on the inside

Posted by on 3 Nov 2019

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4 out of 5

Posted by on 29 Aug 2019

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4 out of 5

Posted by on 4 May 2019

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4 out of 5
Centrally located. Good parking. Comfortable room.

Posted by on 13 May 2018

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Comment from Hotel Management

19 Jun 2018 by GM

Dear Guest, Many thanks for your comments, I am glad to read you enjoyed your stay and do hope we wil be able to welcome you back. Kind Regards Michael Williams General Manager

4 out of 5

1 night stay

hotel would have been excellent if the shower had worked.

Posted by on 23 Jun 2015

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2 out of 5

Disappointing:(

Small cramped rooms, outdated bathrooms, view onto a large brick wall, single glazing, noisy corridor, limited tea and coffee. All in all not what we were expecting for such a grand looking building from the exterior positioned perfectly in the town.

Posted by on 4 Sep 2012

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About the Mercure Banbury Whately Hall

Location 17-19 Horse Fair, Banbury, England OX16 0AN

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Whately Hall. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Banbury hotel.

  • 1 building
  • 69 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1632
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Banbury Station (1.2 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

Whately Hall offers 69 accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.

Berkeley – This restaurant specialises in international cuisine and serves lunch, dinner and light fare.

SWIFT – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open daily.

Horton Bar – This bar serves lunch, dinner and light fare. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Contactless check-out is not available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Cashless transactions are available
  • LGBTQ friendly
  • Children stay free
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 for adults and from GBP 7.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banbury Mercure
  • Banbury Whately Hall
  • Mercure Banbury Whately
  • Mercure Banbury Whately Hall
  • Mercure Whately Hall
  • Mercure Whately Hall Banbury
  • Mercure Whately Hall Hotel
  • Mercure Whately Hall Hotel Banbury
  • Whately Hall
  • Whately Hall Banbury
  • Accor Whately Hall Hotel
  • Mercure Banbury Whately Hall Hotel
  • Whately Hall Hotel
  • Whately Hall Banbury
  • Whately Hall Hotel Banbury
  • Mercure Banbury Whately Hall

You should know

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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