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Emporium Suites by Chatrium

5.0 star property
VIP Access

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Photo gallery for Emporium Suites by Chatrium

Cleanliness standards
Point of interest
Outdoor pool
Point of interest
Couples treatment room(s), body treatments, aromatherapy

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Breakfast available
  • Parking included

Explore the area

Map
622 Sukhumvit Soi 24, Bangkok, Bangkok, 10110
  • Emporium
    ‪1 min walk‬
  • EmQuartier
    ‪4 min walk‬
  • Terminal 21 Shopping Mall
    ‪15 min walk‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for One Bedroom Suite

Toys

One Bedroom Suite

  • 95 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Three Bedroom Premier Suite

Three Bedroom Premier Suite | Minibar, in-room safe, blackout curtains, soundproofing

Three Bedroom Premier Suite

  • 200 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Grand Deluxe King

Coffee/tea maker, high chair

Grand Deluxe King

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Suite

Toys

Two Bedroom Suite

  • 135 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Deluxe Suite

One Bedroom Deluxe Suite | Living area | Toys

One Bedroom Deluxe Suite

  • 115 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Executive Suite

Two Bedroom Executive Suite | Living area | Toys

Two Bedroom Executive Suite

  • 135 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe King

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe King

  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Twin

Toys

Grand Deluxe Twin

  • 65 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Deluxe Twin

Executive Deluxe Twin | Minibar, in-room safe, blackout curtains, soundproofing

Executive Deluxe Twin

  • 80 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Deluxe King

Toys

Executive Deluxe King

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Terrace Suite

Two Bedroom Terrace Suite | Minibar, in-room safe, blackout curtains, soundproofing

Two Bedroom Terrace Suite

  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Luxury Penthouse

Luxury Penthouse | Minibar, in-room safe, blackout curtains, soundproofing

Luxury Penthouse

  • 550 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Queen Bed

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About this property

Emporium Suites by Chatrium

Luxury Bangkok hotel connected to a shopping centre, steps from Emporium
Along with a full-service spa, this hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a sauna and a coffee shop/cafe are on-site. Change of towels is available on request
Emporium Suites by Chatrium offers 149 accommodations with laptop-compatible safes and complimentary bathrobes. This Bangkok hotel provides complimentary wired and wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries. Additionally, rooms include a hairdryer and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Thann Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Emporium Suites by Chatrium. During your stay, you'll be connected to a shopping centre and just a quick walk from Emporium. You'll find features such as free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi
  • Free self-parking
  • Enjoy Chinese cuisine and garden views while dining at The Emporia Restaurant
  • Buffet breakfast served daily for a fee
  • Treat yourself to body wraps, deep-tissue massages or reflexology at Thann Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Emporium and Benchasiri Park
  • Airport shuttle service available for a fee
Emporium Suites by Chatrium offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 5 meeting rooms, and limo/town car service. Event space at this hotel measures 2400 square feet (223 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Emporium Suites by Chatrium. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Bangkok hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
The Emporia Restaurant – Overlooking the garden, this restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner. Reservations are required.
Lobby Lounge – This lobby lounge specialises in local and international cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Pool Bar – This poolside bar specialises in local and international cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: THB 730 for adults and THB 365 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Lobby Lounge
  • Pool Bar
  • The Emporia Restaurant

Things to do

  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Sauna
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • Baby toys
  • Grocery/convenience store
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,400 square feet of conference space
  • 5 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Magnifying mirror
  • No lift
  • Smooth flooring in public areas
  • Wheelchair accessibility
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 730 for adults and from THB 365 for children
  • Airport shuttle fee: THB 2400 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Emporium Suites by Chatrium offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chatrium Emporium
Chatrium Emporium Suites
Emporium Chatrium
Emporium Suites
Emporium Suites Chatrium
Emporium Suites Chatrium Bangkok
Emporium Suites Chatrium Hotel
Emporium Suites Chatrium Hotel Bangkok
Bangkok Emporium Hotel
Emporium Hotel Bangkok
Emporium Suites By Chatrium Hotel Bangkok
Bangkok Emporium Hotel
Emporium Hotel Bangkok

Emporium Suites by Chatrium Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 491 out of 1001 reviews
Rating 8 - Good. 360 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Zheng

Stayed 2 nights in Dec 2024

2/10 Terrible

Algaradi

Stayed 5 nights in Nov 2024

10/10 Excellent

Raj

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best in Bangkok for families, stay there all the time. Every time I try another place for a change, I regret it when I compare it to the Emporium Suites. Connected to the mall, food courts, cinema, and BTS subway. Excellent super friendly and helpful staff at a good price. Biggest apartment style rooms, verandas, kitchens, and laundry machines. Our kids call it home.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2024

6/10 Okay

Kong

Stayed 3 nights in Oct 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome pool and really good gym. Breakfast buffet changes its selection daily which is good. Staff very efficient and friendly. Finally, cant beat the location, right on the BTS and the three emporia malls
Stayed 1 night in Nov 2024

6/10 Okay

Carol

Travelled with group
Liked: Staff & service
We liked the location on Sukhumvit rd, close to the shopping centres. The staff were friendly. The pool looks although didnt get to use. Dislikes: This is not a 5 star property, room is looking tired, lifts, 3 of of, 1 not working the whole time are painfully slow and really make a big impact on enjoying your stay. The buffet breakfast is very small, very few options for a 5 star hotel. Especially considering all other 5 star hotels close by who are far more superior. For over $500 AUD for 2 nights there are so many better options close by. I wont be returning.
Stayed 2 nights in Nov 2024

6/10 Okay

DOMINIQUE

Liked: Cleanliness, amenities
Disliked: Staff & service
It was not our first stay in this hotel and we were looking forward to it .The hote litself was gochexk in ,to service at the restaurant was far from friendly whicis unusual in Thailand
Stayed 2 nights in Nov 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very large sized rooms and polite staff would recommend
Stayed 1 night in Nov 2024

10/10 Excellent

WING CHEONG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank for your hotel to provide free birthday's cake to us
Stayed 6 nights in Nov 2024

10/10 Excellent

Ronnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and good shopping mall very close by
Stayed 3 nights in Oct 2024

8/10 Good

Chorthip

Travelled with partner
Liked: Cleanliness, staff & service
Nice place and very convenient to the shopping malls and BTS train line, but the hotel is a little bit pricey and a bit old. My disappointment is breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Max

Stayed 3 nights in Oct 2024

10/10 Excellent

MICHAEL

Stayed 2 nights in Oct 2024

10/10 Excellent

Asif

Stayed 2 nights in Oct 2024

10/10 Excellent

Akhilesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Roy

Stayed 9 nights in Sep 2024

8/10 Good

Stephan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and great rooms
very nice hotel with a location which is hard to beat. Service was great and everyone was very friendly and helpful. Only (minor) downsides are not enough elevators for a building of this size, breakfast could be better and shower is in bathtub. Still a great hotel and will stay there again
Stayed 2 nights in Oct 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

suad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel to stay in
Everything in this hotel is amazing
Stayed 3 nights in Oct 2024

8/10 Good

Ada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
extremely convenient location and access to BTS
Stayed 1 night in Oct 2024

10/10 Excellent

Sean, Memphis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ah, the good times. Before covid, I stayed here a lot and the standards have not left. Emporium is clean, cozy, and convenient. My room had an amazing view facing east, Sukhumvit. I was on the 38th floor. So easy and convenient to get to the BTS and around the city. The ONLY downside is the elevator can get congested and you might wait more than 5-10 minutes before an elevator comes. That said, I love this and cant wait to stay again.
Stayed 3 nights in Oct 2024

8/10 Good

Hein

Liked: Cleanliness, staff & service
The staff were friendly and well trained. Very convenient and accessible to shopping malls. However, the elevators take a long time to get to and breakfast variety is quite limited.
Stayed 10 nights in Sep 2024

6/10 Okay

karandev

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Been staying at Emporium for over 15 years and slowly witnessing a decline in overall quality with the property getting much more expensive. This time we had a dead cockroach in the bathroom and a malfunction in the shower with no cold water in one of the bathrooms of the suites, No phone working in the second room, no equipment in the kitchen. All issues were handled promptly by the staff but this is a stark difference to previous stays.
Stayed 7 nights in Sep 2024

10/10 Excellent

Hyuntai

Stayed 1 night in Sep 2024