Metropolis Suites Bangkok, Tapestry Collection by Hilton

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Metropolis Suites Bangkok, Tapestry Collection by Hilton

In-room safe, desk, soundproofing, free cots/infant beds
Outdoor pool
Property entrance
2-Bedroom Executive Suite | Living room | 40-inch flat-screen TV with cable channels, TV
Reception hall

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Parking included
  • Gym
  • Kitchen
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
5/9 Soi Phromsri, Sukhumvit Road, Klongton-Nua, Wattana, Bangkok, Bangkok, 10110
  • EmQuartier
    8 min walk
  • Emporium
    14 min walk
  • EmSphere Shopping Center
    18 min walk
  • Bangkok (BKK-Suvarnabhumi Intl.)
    33 min drive

Room options

Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 3 Bedrooms

  • Sleeps 5
  • 1 King Bed

Deluxe Suite, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed

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About this property

Metropolis Suites Bangkok, Tapestry Collection by Hilton

Hotel with free parking, near Terminal 21 Shopping Mall
Along with an outdoor pool, this hotel has a fitness centre and a steam room. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Novotel Suites Bangkok Sukhumvit 39 Hotel offers 88 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

This Bangkok hotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Novotel Suites Bangkok Sukhumvit 39 Hotel, you're just a quick walk from Samitivej Sukhumvit Hospital. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym, a steam room and bicycles to rent
  • 14 minutes by foot from Emporium and a 4-minute drive from Terminal 21 Shopping Mall
Novotel Suites Bangkok Sukhumvit 39 Hotel offers its guests an outdoor pool, a steam room, and a fitness centre. Public spaces have free WiFi. Novotel Suites Bangkok Sukhumvit 39 Hotel also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Self parking is free.

Smoking is allowed in designated areas at this 4-star Bangkok hotel.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Washing machine
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Suites Bangkok Sukhumvit 39 Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1050.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: THB 1050.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Metropole Residence Sukhumvit 39 Aparthotel
Metropole Residence 39 Aparthotel
Metropole Residence 39

Metropolis Suites Bangkok, Tapestry Collection by Hilton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 71 out of 189 reviews" "
Rating 8 - Good. 63 out of 189 reviews" "
Rating 6 - Okay. 28 out of 189 reviews" "
Rating 4 - Poor. 14 out of 189 reviews" "
Rating 2 - Terrible. 13 out of 189 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

NITIN

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Ateqa Redha

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to like the place is a mess ac smell food and hot the area is away from everything u need taxi u cant walk to anywhere
Stayed 8 nights in Jul 2024

8/10 Good

Tin

Liked: Cleanliness, staff & service
Stayed 8 nights in Jul 2024

10/10 Excellent

Ly kao

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Very nice hotel. Street is quieter than some other part of sukhumvit which is good for family. We really enjoy our stay there and would likely repeat.
Stayed 6 nights in Jun 2024

8/10 Good

Florencia

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I like this hotel. I just thought this time (second time staying) the cleanliness was not great.
Stayed 2 nights in Mar 2024

4/10 Poor

Gulsaya

Stayed 3 nights in Mar 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly welcoming staff. Comfortable rooms.
Stayed 4 nights in Mar 2024

6/10 Okay

Joycelyn

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room, including bathroom needs to be updated and mold removed. Dead plants on balcony should be removed. Walks in room had splatters of something. No hot water in shower & tub. Breakfast food was okay, very limited. Not refilled or refreshed. The pool needs to be re- tiled. Water level low. Shower area dirty and needs to be updated.
Stayed 3 nights in Mar 2024

6/10 Okay

Joycelyn

Travelled with family
Liked: Staff & service
The building is older. Reminders me of a Best Western or Choice mid- range hotel. Bathroom had mold and needs some updating. Overall clean. Hallways are musty. Breakfast is lacking but convenient. Staff was nice but limited English. Washing machine is old. Pigeons poop on lanai. No where to dry clothes.
Stayed 3 nights in Feb 2024

6/10 Okay

Changlhokhangts

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Service was so good
Stayed 1 night in Jan 2024

4/10 Poor

Asheque

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Decent Stay
Breakfast quite basic Located close to Samitivej Hospital but deep inside 39 street Staff not very good in English compared to other hotels I stayed. Service below average compared to other hotels I stayed in.
Stayed 9 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Better choices
Pictures are deceiving. Location is difficult to get in and out of. Is within walking distance of Emporium. Rooms are in dire need of updating. Only one English-speaking channel on TV out of 175. Breakfast was good, but dining area is very small. I think there are better choices in Thonglor. Also, would not consider this a luxury hotel as advertised. More like a 2-star.
Stayed 3 nights in Dec 2023

8/10 Good

jomarie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2023

4/10 Poor

CHERIF

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
True reviews
This place needed a lot of touch and cleaning. I wouldn’t been better off in my basement in New York
Stayed 2 nights in Dec 2023

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Brien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was only adequate.
Stayed 2 nights in Feb 2023

8/10 Good

Natalie

Liked: Staff & service, property conditions & facilities
Overall satisfied, recommended for short stay!
Stayed 4 nights in Jan 2023

4/10 Poor

Brett A

Stayed 1 night in Dec 2022

2/10 Terrible

Kamar Ludin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bed and carpet have smell and the inner bed frames full of dirts. Breakfast was miserable

10/10 Excellent

Petria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my one week stay very much. It started so well with the warm and welcome from the staff. I did not know the area but the staff helped me find food outlets. The room was large, a nice big tv and well fitted out with appliances

2/10 Terrible

Keith

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Novotel suites DearDear
Dear Dear Probably one of the worse hotels I’ve stayed in. Staff are lovely and supportive. Breakfast lady’s doing there best. But Novotel should be ashamed of there name here. Obviously management don’t care about Acor group being shamed. Probably need replacing to comfortable in my opinion. Toilets and bathrooms are terrible, bedding old Rooms very dated. Old painted furniture. Toilet seats very old and disgusting. Air-con noisy, No safe. Carpets filthy dirty smelly Height restrictions 1.5m going to the rooms on number 8 so very dangerous. All doors slamming all night as the doors are on self closers and cannot be closed quietly. I had to insert sink & bath plugs and block drains in every hole to stop the back flow of of sewer smells coming into the room. They Wanted to move me to the Pullman 30 mins away as the room was overbooked, had to wait until 5pm to check in. But I Wished I did now having stayed in this horrible hotel. The pool is dirty and smells not nice for children or anyone. No towels. Birds all on balconies making noise at sunrise. Lots of bird droppings, horrible. Picture attached. Sorry but it’s the truth in my opinion. Keith
Stayed 1 night in Oct 2022

8/10 Good

Yun Kwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Yun Kwan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness, staff & service
Good location in the Sukumvit ski. Many places to eat within walking distance and they provide shuttle service to the EMQuartier mall (BTS station). All the staff members were very professional, helpful and friendly. The room is extra large. *Seems that the hotel does not get the needed attention from Noveltel because I overheard the kitchen buffet area personal complain that the management did not have the funds to cover some supplies and that person had to use their own money to purchase the juices, the sugar, the jams. In addition, the towels are the thinnest and torn towels I have ever encountered in a "top" hotel. The sewer smell in the restroom is prominent if the air-condition is not on. I understand that this hotel is in the heart of BKK and obviously, lots of infrastructure all around but the smell can be a nuisance.
Stayed 24 nights in Aug 2022

2/10 Terrible

Nikita

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It is an extremely old property despite renovation. Breakfast selection is limited, you’ve to select a main course (terribly oily noodles and fried rice) and egg from a menu (not a buffet style). Room is extremely run down, torn bed spread which was unclean, spoilt washing machine and the interior of the room is super dusty. The staff did not bother to change the toilet rug and dared to put the dirty toilet rug back after house keeping. Room air con was faulty. Towels were torn. Swimming pool isn’t well maintained. The hotel provides a tuk tuk service to the nearest mrt station, but this was not told to us when we checked in. The staff even told us to walk to the mrt station which is a about 20-30mins walk from the hotel. Terrible service. For an Accor brand, it is certainly a disgrace for a 4 star hotel. It is more of a Air BNB apartment than hotel. Novotel at Platinum is way more worth the dollar.
Stayed 3 nights in Aug 2022