Bedford Swan Hotel & Thermal Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bedford Swan Hotel & Thermal Spa

Exterior
Café
Deluxe Double Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk
Bar (on property)
Front of property – evening/night

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available

Explore the area

Map
The Embankment, Bedford, England, MK40 1RW
  • St. Paul's Church
    2 min walk
  • Bedford Park
    16 min walk
  • Priory Country Park
    5 min drive
  • London (LTN-Luton)
    39 min drive

Room options

Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

Deluxe Double Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

Classic Single Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed

Classic Double Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Classic Double King Bed, No Smoking

  • Sleeps 2
  • 1 King Bed

Classic Twin Room, 2 Single Beds, Non Smoking

  • Sleeps 3
  • 2 Single Beds

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About this property

Bedford Swan Hotel & Thermal Spa

Riverfront hotel with spa services and 24-hour front desk
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, spa services and conference space. Housekeeping is available once per stay.
Bedford Swan Hotel & Thermal Spa offers 113 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with digital channels.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us they can't get enough of Bedford Swan Hotel & Thermal Spa's great location. During your stay, you're just a quick walk from St. Paul's Church. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Pen & Cob (Sun until 5pm), a brasserie that serves British cuisine
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from St. Paul's Church and a 3-minute drive from Bedford Park
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. Spa services, a terrace, and express check-in are also featured at the business-friendly Bedford Swan Hotel & Thermal Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bedford hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Pen & Cob (Sun until 5pm) – This brasserie specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Pen & Cob – This bar only serves light fare. Open daily.
Anna's Tearoom – On-site theme restaurant. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (GBP 5 per night)
  • Limited on-site parking

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Anna's Tearoom
  • Pen & Cob
  • Pen & Cob (Sun until 5pm)

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Wedding services

Business services

  • 3,229 square feet of conference space
  • Meeting rooms

Outdoors

  • On a river
  • Outdoor furniture
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1794
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
An access fee of GBP 20 per person, per hour is charged to access the Thermal spa. Reservations are required; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 for adults and from GBP 10 for children
  • Self-parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Bedford Hotel Swan
Bedford Swan
Bedford Swan Hotel
Hotel Swan Bedford
Swan Bedford
Swan Bedford Hotel
Swan Hotel Bedford

Bedford Swan Hotel & Thermal Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 499 out of 1002 reviews" "
Rating 8 - Good. 327 out of 1002 reviews" "
Rating 6 - Okay. 98 out of 1002 reviews" "
Rating 4 - Poor. 51 out of 1002 reviews" "
Rating 2 - Terrible. 27 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as usual
This is not the first time we have stayed. The room was spacious and tastefully decorated. Bathroom was well appointed with bonus of a bath which not all hotels have. Toiletries acceptable but limited, no shower cap or flannels which would expect from this standard of hotel. Bed was big and comfortable. The air conditioning was a great bonus as the weather had improved.
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Travelled with group
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Stayed 2 nights in Aug 2024

10/10 Excellent

Elaine, WIGAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
I'm a maintenance engineer and usually go to hotels and see a load of poor maintenance and flaws. This place is well maintained, with high end details (Burlington taps as an example). Great stay.
Stayed 1 night in Aug 2024

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The great, ok and not so good.
We had a wonderful afternoon tea when we stayed one night at The Bedford Swan for my mums 88th birthday. The ambience was superb, the food delicious and the staff completely delightful making a fuss of my mum which we really appreciated. We would definitely do this again. The hotel room was satisfactory for a one night stay. I was pleased to see a fridge in the room as it was a red hot day and cold drinks were welcome. Or experience of our evening meal a the Pen & Cob however was a complete disaster. The food was substandard which the restaurant agreed with and took one of the dishes back to the kitchen and took another dish off the bill. They dealt with it well (and perhaps the kitchen was having a bad day) however as it was my mums birthday it was a particularly disappointing end of her day. All in all our stay was fun and we would stay again despite the experience in evening.
Stayed 1 night in Jul 2024

2/10 Terrible

Kendall

Disliked: Staff & service
Rio off
Shocking. Registered car with reception, admittedly a trainee. 3 days later receive a £100 fine from the private company / muggers running the car park. Don’t bother trying to ring hotel no one ever answers
Stayed 1 night in Aug 2024

8/10 Good

Raymond

Liked: Staff & service
Great location but needs makeover
Stayed 1 night in Jul 2024

10/10 Excellent

AMANDA

Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

ian

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Bev

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Lovely hotel great restaurant
Stayed 1 night in Jul 2024

8/10 Good

Tarhe

Liked: Cleanliness, room comfort
Nice comfortable stay
Nice comfortable stay. Room was clean, bed very comfortable and staff were polite and attentive. My only gripe is that certain tv channels do not work (signal). I have had this issue before when staying here previously. They just need to retune freeview to get the Drama and 5USA channels.
Stayed 1 night in Jul 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff and always with a smile
Stayed 2 nights in Jul 2024

4/10 Poor

Anton

Stayed 3 nights in Jul 2024

8/10 Good

Christine

Had a very pleasant stay, bed very comfortable & clean, staff were friendly, helpful & polite. Only stayed one night & hot tap in bathroom was not working but did not interfere with stay, just a bit annoying.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but hot
Room was pleasant but very hot due to the warm weather and the air conditioning would not go any lower than 19 degrees
Stayed 1 night in Jul 2024

4/10 Poor

Shelley

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Kevin

Disliked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely festival stay
Had a lovely stay at the Swan Hotel Bedford for the Riverside Festival weekend, managed to get a last minute booking at a good rate Room requests were noted & we could check-in super early. Lovely atmosphere in the outdoor terrace bar overlooking the river activities. Love the decor in the Pen & Cob Brasserie 😍
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Was only there one night while waiting for car to be repaired. Lovely hotel with character and pleasant staff. Didn’t eat, drink or use the spa so .can't really rate them
Stayed 1 night in Jul 2024