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Clayton Hotel Belfast City

4.0 star property
VIP Access

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Photo gallery for Clayton Hotel Belfast City

Exterior
Point of interest
Reception
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
22-26 Ormeau Avenue, Belfast, Northern Ireland, BT2 8HS
  • Ulster Hall
    ‪2 min walk‬
  • Grand Opera House
    ‪7 min walk‬
  • Belfast City Hall
    ‪8 min walk‬
  • Belfast (BHD-George Best Belfast City)
    ‪12 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Family Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Large Single Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double with Single

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double with Single

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

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Room

Maldron Hotel Belfast City

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1292)
The price is €168
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Maldron Hotel Belfast City

About this property

Clayton Hotel Belfast City

Eco-certified Belfast hotel in Belfast City Centre with a conference centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and conference space.
Clayton Hotel Belfast City offers 170 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Belfast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Clayton Hotel Belfast City's great location gets high marks from our customers. During your stay, you're just a quick walk from Ulster Hall. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Grand Opera House and Belfast City Hall
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Clayton Hotel Belfast City.

This 4-star Belfast hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Irish, Polish, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12.50 per night); discounts available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 to 15 for adults and GBP 10 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (538 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15 to 15 for adults and GBP 10 to 10 for children
  • Nearby parking fee: GBP 12.50 per night (2625 ft away)
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Holiday Inn Hotel Belfast
Clayton Hotel Belfast
Clayton Belfast
Clayton Hotel Belfast
Clayton Belfast City Belfast
Clayton Hotel Belfast City Hotel
Clayton Hotel Belfast City Belfast
Clayton Hotel Belfast City Hotel Belfast

Clayton Hotel Belfast City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 460 out of 1001 reviews
Rating 8 - Good. 309 out of 1001 reviews
Rating 6 - Okay. 132 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Handy for pubs and restaurants.close to city center
Stayed 1 night in Nov 2024

8/10 Good

Victoria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Caroline

Disliked: Staff & service, property conditions & facilities, room comfort
Poor
First room we were given was not serviced from night before. They gave us a new room which smelled musty. A fan in the bathroom was faulty & kept us awake as it was so loud - you could hear it even in the corridor. Told receptionist in morning about it. Breakfast was cold - would not recommend hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and staff
Superb location with great staff
Stayed 2 nights in Nov 2024

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Colette

Stayed 1 night in Nov 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st time at Clayton Belfast!
Our 4th time in Dublin but our first at the Clayton and we loved it!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Mark

Stayed 1 night in Nov 2024

6/10 Okay

Elizabeth

Stayed 2 nights in Oct 2024

6/10 Okay

Dennis

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel, shame about check in
We were given incorrect information about parking which meant that we could not claim back the money we paid. The information about the car park a fair distance from the hotel at check in was unclear and when we attempted to redeem our receipts we were told that we should have been given a different method to reclaim the money. Three nights meant we paid an additional sum of almost £60. The staff at reception were unhelpful
Stayed 3 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

shebin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly and helpful. Room and facilities are very good, especially the compliments they provided. I really recommend this hotel for everyone who visiting Belfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel with ice cold staff. This hotel offers automated services so you don’t have to deal with people. So when we went to the front desk a few times, the staff seems a little annoyed that we were even speaking with them. It just made me feel unwelcome. Hotel is great, front desk staff were the worst of our trip.
Stayed 1 night in Oct 2024

6/10 Okay

Peter William

Liked: Staff & service
Shower needed cleaning plus no shower soap and room was not cleaned well at all
Stayed 3 nights in Oct 2024

10/10 Excellent

Javier Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
It was a short but good stay, hotel condition and staff were very good and helpful. The breakfast was ok. The location great if your plan is to eat out and go for drinks, plenty of nearby places to eat and drink.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stop
Stayed 1 night in Oct 2024

2/10 Terrible

stephen

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice. Centrally located so everywhere in the city centre is within walking distance . The rooms were clean but the bathrooms needed a bit of attention. Overall we were really satisfied with the hotel. Bar drinks were very expensive
Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda, Fersfield

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Travelled with family
Great location. Helpful friendly staff. Really excellent breakfast. Ease of check in/out.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and lovely food
Stayed 1 night in Oct 2024

10/10 Excellent

Crisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great - walkable to everything we wanted to see and do. Front desk staff were friendly and funny. Was a great stay.
Stayed 1 night in Oct 2024