4/10 Poor
Verified traveller
Business traveller
31 Oct 2024
Disliked: Room comfort
Impossible to have a good night's sleep
The last 3 times I have stayed at this hotel have disappointing. I have experienced the following 3 issues over the past 3 stays:
1) Fire alarm in my room started making a sound in the middle of the night. When I called reception no one answers, when I visited reception no one was even there, not even in the adjacent office. I was forced to pull the battery of the fire alarm in my room and next morning when I explained the issue instead of a sorry i was asked why I pulled the battery out.
2) After a long night of being sick, the shower didn't work in my room. After going to reception in the middle of the night, instead of just sending me to a different room right away, I was not believed and the person had to come with me to my room to see for themselves. I was then changed to another room all the way on the other side of the hotel.
3) I was woken up at 4am by two men who were pressure washing pieces of metal in the parking lot outside my window, they were clearly connected to the hotel because they were parked at the delivery door behind the hotel, which was next to my room.
I have been travelling regularly to the area over the past 3 years for business and this hotel has just been getting worse and worse. However, because of company budget I must stay here sometimes.
Verified traveller
Stayed 2 nights in Oct 2024