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Standard Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Studio

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Family Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at City Hotel Berlin East. During your stay, you'll be within walking distance of Velodrom. Free WiFi in public areas, a restaurant and a gym are available.

  • Free WiFi
  • Enjoy international cuisine while dining at Grenzlos
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • Guests speak favourably about the helpful staff and the clean guestrooms
  • 7 minutes by car from Alexanderplatz and 11 minutes from Checkpoint Charlie
  • Pets welcome for a fee

City Hotel Berlin East ratings based on 31 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for City Hotel Berlin East

Everyone (16) Couples (7) Family (3)
5 out of 5

Posted by on 12 Jun 2023

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5 out of 5

Posted by on 4 Jul 2022

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2 out of 5
Staff were not friendly! Found service poor and rooms need more pillows

Posted by on 21 May 2018

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Comment from Hotel Management

23 May 2018 by Marie Zeitz

Dear guest, thanks for taking the time to give us a feedback concerning your recent stay. Unfortunately you didn’t enjoy it to 100 %. Therefore we would like to apologize. We always take reviews as a reason to work on our service and quality. We will take a note of the mentioned aspects and will find a solution to work on these. It will be nice to welcome you again to show your our improvements. Best regards Marie Zeitz

4 out of 5
It s good hotel

Posted by on 16 May 2024

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Comment from Hotel Management

18 May 2024 by Ihr Team vom City Hotel Berlin East

Dear Pasi,Thank you for such a great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,Ihr Team vom City Hotel Berlin East

4 out of 5
The hotel was clean and everything worked well. Close to the hotel was a tram stop so it didnt take us long to get to the centrum or around the city which was great because there was nothing to do or see near by the hotel.

Posted by on 7 May 2024

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Comment from Hotel Management

13 May 2024 by Ihr Team vom City Hotel Berlin East

Dear Vilma, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that you found our hotel clean and well-maintained, reflecting our commitment to providing a comfortable and pristine environment for our guests.While we regret to read that our service and room amenities did not exceed your expectations, we are continuously working to enhance our guest experience. We take pride in our comprehensive amenities and attentive staff, and we hope that during your next visit, these aspects will leave a more lasting and positive impression.We appreciate your acknowledgment of our convenient location with easy tram access to the city center, even though the immediate vicinity did not meet your expectations for local attractions. Our location is indeed chosen to facilitate travel to and from the heart of Berlin, and we hope you were able to enjoy the vibrant culture and sights that our city has to offer.We hope to welcome you back. Best wishes,Ihr Team vom City Hotel Berlin East

3 out of 5
Helppo tulla raitiovaunulla. Rakennus ja sen ympäristö hieman kulahtaneita. Kelpo aamiainen. Tällä vierailulla häiritsivät yöllä käytävillä meluavat hotellivieraat ja veden lämpötilan vaihtelu.

Posted by on 24 Apr 2024

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Comment from Hotel Management

26 Apr 2024 by Ihr Team vom City Hotel Berlin East

Arvoisa vieraamme LauriKiitos paljon mukavasta arviostanne ja upeaa kuulla, että piditte hotellistamme.Kiva kuulla, että pääsit kätevästi saapumaan hotelliimme raitiovaunulla.Olemme pahoillamme kuulemastamme rakennuksemme ja ympäristön kuntoa koskevasta palautteesta. Huomionne on meille tärkeä, ja haluamme vakuuttaa, että ylläpidämme jatkuvasti tilojamme asiakkaidemme viihtyvyyden varmistamiseksi. Lisäksi huomioimme palautteenne veden lämpötilan vaihtelusta ja yöllisestä häiriöstä. Vaikka tämä ei vastaa tavanomaista palvelustandardiamme, pyrimme varmistamaan, että jokainen vierailu on miellyttävä kokemus.Mainiota, että nautitte hotellimme aamiaisesta. Se on meille tärkeä osa vieraidemme päivän aloitusta, ja panostamme jatkuvasti sen laatuun ja monipuolisuuteen.Toivottavasti saamme teidät pian uudestaan vieraaksemme. Ystävällisin terveisin,Ihr Team vom City Hotel Berlin East

5 out of 5
We stayed at the City Hotel Berlin East for one week, the staff we very helpful and polite from the moment we check-in to when we check-out both receptionists and cleaning staff. The hotel is very clean, with cleaning staff maintaining the reception, halls and rooms on a daily basis. The reception is modern with several amenities including computers and the bar has a nice selection for an evening drink. The hotel itself is not surrounded by nature or sights but extremely well connected with four tramlines within 5 minutes walking taking you across Berlin and connecting you with the U-Bahn and S-Bahn. A great stay, we would stay again.

Posted by on 24 Dec 2022

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Comment from Hotel Management

25 Jan 2023 by Sofi Hakobyan

Dear Daniel, Thank you so much for the excellent feedback. We hope to welcome you here again.

4 out of 5
1 von 2 Liften nicht benutzbar, bei 14 Stockwerken teilweise laaaaange Wartezeiten. Fenster nicht schalldicht - viele Krankenwagen in der Nacht (KH um die Ecke). Sehr gutes Frühstueck und reichlich. Lage für mich super, wegen fachlicher Fortbildung, ansonsten 30 bis 45 min in city. Gute öffentliche Anbindung. Netter Park zum Joggen 100 m entfernt.

Posted by on 28 Nov 2022

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3 out of 5
Es darf nicht sein 4 stern hotel keine Kühlschrank im Zimmer

Posted by on 1 Aug 2022

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4 out of 5

Posted by on 15 Sep 2020

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Comment from Hotel Management

29 Sep 2020 by Tanja Schnittka

Vielen Danl für Ihre Bewertung!

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and a meeting room. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 7804 square feet (725 square metres) and includes a conference centre. A health club, a terrace, and a vending machine are also featured at the business-friendly City Hotel Berlin East. For a fee, parking is available. This Berlin hotel is smoke free.

  • 473 guestrooms or units
  • 13 levels
  • 3 buildings
  • 7804 sq ft of conference space
  • 725 sq. m of conference space
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Train station: Landsberger Allee Station (1.5 km / 0.9 mi)
  • Metro station: Landsberger Allee/Weißenseer Weg Tram Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

City Hotel Berlin East offers 473 accommodations with a safe and complimentary slippers. Beds feature down duvets. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Hypo-allergenic bedding
  • Down blanket
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Connecting rooms available
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:30 AM.

Grenzlos – This restaurant specialises in international cuisine and only serves light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.00 per night.

Pet Policy

  • Pets: EUR 10 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards and cash. This property uses eco-friendly cleaning products.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property is not currently implementing any guest safety measures
  • Property is not cleaned with disinfectant
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Staffed front desk
  • Children stay free - maximum age 12
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 30 per night
  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 19 for adults and from EUR 9.50 for children
  • Self-parking fee: EUR 13 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Berlin East Hotel
  • Grand City Berlin East
  • Grand City Berlin East Hotel
  • Grand City Hotel Berlin East
  • Hotel Grand City
  • City Berlin East
  • City Hotel Berlin East Hotel
  • City Hotel Berlin East Berlin
  • City Hotel Berlin East Hotel Berlin

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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