23 May 2018 by Marie Zeitz
Dear guest, thanks for taking the time to give us a feedback concerning your recent stay. Unfortunately you didn’t enjoy it to 100 %. Therefore we would like to apologize. We always take reviews as a reason to work on our service and quality. We will take a note of the mentioned aspects and will find a solution to work on these. It will be nice to welcome you again to show your our improvements. Best regards Marie Zeitz
18 May 2024 by Ihr Team vom City Hotel Berlin East
Dear Pasi,Thank you for such a great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,Ihr Team vom City Hotel Berlin East
13 May 2024 by Ihr Team vom City Hotel Berlin East
Dear Vilma, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that you found our hotel clean and well-maintained, reflecting our commitment to providing a comfortable and pristine environment for our guests.While we regret to read that our service and room amenities did not exceed your expectations, we are continuously working to enhance our guest experience. We take pride in our comprehensive amenities and attentive staff, and we hope that during your next visit, these aspects will leave a more lasting and positive impression.We appreciate your acknowledgment of our convenient location with easy tram access to the city center, even though the immediate vicinity did not meet your expectations for local attractions. Our location is indeed chosen to facilitate travel to and from the heart of Berlin, and we hope you were able to enjoy the vibrant culture and sights that our city has to offer.We hope to welcome you back. Best wishes,Ihr Team vom City Hotel Berlin East
26 Apr 2024 by Ihr Team vom City Hotel Berlin East
Arvoisa vieraamme LauriKiitos paljon mukavasta arviostanne ja upeaa kuulla, että piditte hotellistamme.Kiva kuulla, että pääsit kätevästi saapumaan hotelliimme raitiovaunulla.Olemme pahoillamme kuulemastamme rakennuksemme ja ympäristön kuntoa koskevasta palautteesta. Huomionne on meille tärkeä, ja haluamme vakuuttaa, että ylläpidämme jatkuvasti tilojamme asiakkaidemme viihtyvyyden varmistamiseksi. Lisäksi huomioimme palautteenne veden lämpötilan vaihtelusta ja yöllisestä häiriöstä. Vaikka tämä ei vastaa tavanomaista palvelustandardiamme, pyrimme varmistamaan, että jokainen vierailu on miellyttävä kokemus.Mainiota, että nautitte hotellimme aamiaisesta. Se on meille tärkeä osa vieraidemme päivän aloitusta, ja panostamme jatkuvasti sen laatuun ja monipuolisuuteen.Toivottavasti saamme teidät pian uudestaan vieraaksemme. Ystävällisin terveisin,Ihr Team vom City Hotel Berlin East
25 Jan 2023 by Sofi Hakobyan
Dear Daniel, Thank you so much for the excellent feedback. We hope to welcome you here again.
29 Sep 2020 by Tanja Schnittka
Vielen Danl für Ihre Bewertung!
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and a meeting room. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 7804 square feet (725 square metres) and includes a conference centre. A health club, a terrace, and a vending machine are also featured at the business-friendly City Hotel Berlin East. For a fee, parking is available. This Berlin hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Free parking nearby
City Hotel Berlin East offers 473 accommodations with a safe and complimentary slippers. Beds feature down duvets. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:30 AM.
Grenzlos – This restaurant specialises in international cuisine and only serves light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards and cash. This property uses eco-friendly cleaning products.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.