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Hotel Zoo Berlin

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Photo gallery for Hotel Zoo Berlin

Cocktail bar
Terrace/patio
Exterior
Lobby
Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Room service
  • Air conditioning
  • Housekeeping

Explore the area

Map
Kurfürstendamm 25, Berlin, BE, 10719
  • Kurfürstendamm
    ‪1 min walk‬
  • Kaiser Wilhelm Memorial Church
    ‪5 min walk‬
  • Europa Center
    ‪7 min walk‬
  • Berlin (BER-Brandenburg)
    ‪36 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Grand Deluxe Room

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Double Room

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

King Suite

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Panoramic Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Petite)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room (Petite)

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Zoo Berlin

Eco-certified hotel connected to the convention centre in Berlin with a 24-hour health club
This smoke-free hotel features a restaurant, a 24-hour health club and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace and self parking. Housekeeping is available on request.
Hotel Zoo Berlin offers 141 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Zoo Berlin. During your stay, you'll be connected to the convention centre and just a quick walk from Kurfürstendamm. Free WiFi in public areas, a restaurant and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Grace Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • 6 minutes by car from Potsdamer Platz and 6 minutes from Brandenburg Gate
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour health club, a rooftop terrace, and tour/ticket assistance are also featured at the eco-certified Hotel Zoo Berlin. For a fee, parking is available.

This Berlin hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:30 AM.
Grace Restaurant – This restaurant specialises in international cuisine and only serves dinner. Reservations are required.
Grace Bar – This cocktail bar only serves light fare. Open selected days.
Livingroom Bar – This bar only serves light fare. Open daily.
Rooftop & GRACE Garden – On-site bar. Open selected days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 35 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 45 for adults and EUR 45 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Grace Bar
  • Grace Restaurant
  • Livingroom Bar
  • Rooftop & GRACE Garden

Things to do

  • 24-hour health club
  • Art gallery
  • Bicycle rentals
  • Bicycle tours
  • Designer stores
  • Shopping centre

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day (maximum EUR 80 per stay)
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60 per day.
  • Cots (infant beds) are available for EUR 60 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per day
  • An effective city/local tax rate of 8.025 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 45 for adults and from EUR 45 for children
  • Self-parking fee: EUR 35 per day
  • Pet fee: EUR 20 per pet, per day (maximum EUR80 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: EUR 60 per day
  • Rollaway bed fee: EUR 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note that the Grace bar is operated by the hotel until 8 PM, at which time access may be limited for hotel guests due to outsourcing.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Berlin Zoo Hotel
Hotel Berlin Zoo
Hotel Zoo
Hotel Zoo Berlin
Hotel Zoo Berlin Hotel
Hotel Zoo Berlin Berlin
Hotel Zoo Berlin Hotel Berlin

Hotel Zoo Berlin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 512 out of 770 reviews
Rating 8 - Good. 168 out of 770 reviews
Rating 6 - Okay. 58 out of 770 reviews
Rating 4 - Poor. 18 out of 770 reviews
Rating 2 - Terrible. 14 out of 770 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super cool
Very trendy Hotel
Stayed 2 nights in Nov 2024

8/10 Good

Liat, Los Angeles

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was a lovely hotel. The area is amazing. Touristy enough but calm. If you want to be where all the tourist attractions are, do not stay here. But if you want to see more German people and still be close to tourist things and be in a nice area, definitely recommend. The room was pretty big with a comfortable bed. The tv was not a smart tv and the Roku didn’t fit so it was annoying at night. The service was not great, asked for a few things multiple times before getting done and the lobby people were not very keen on helping. But it wasn’t bad. Overall a good stay, I would probably stay there again.
Stayed 5 nights in Oct 2024

8/10 Good

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

George

Travelled with family, Travelled with group
Disliked: Staff & service
i have to complain about a unfair check-in treatment to us. I booked two superior rooms for our two couples. When we arrived around 2 pm for check-in, there were two ladies at the front desk. The taller lady said there is only one room available and we have to come back later to check in for the second room. I agreed to check in the first room. But when we entered the room, we found out the room has two separate twin beds. We called the front desk and asked to change to a queen bed room. The front desk said we can switch to the next door room that has a queen bed, and told us to stay there and they will deliver the room key to us. But a few minutes later, two white male customers came and said they just checked in and got this room. We were confused about that they were behind us in the check-in queue and how come they got the room. We asked the front desk lady and she did not give us any explanation and told us there is no room available. Later another front desk lady somehow found a second room for us. I and my wife still stayed in the two separate twin beds during our entire vacation in Berlin.
Stayed 3 nights in Sep 2024

10/10 Excellent

David Andrew

Stayed 3 nights in Sep 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Absolutely love this hotel and would recommend, one niggle was there were not enough staff for the bar and service was very slow
Stayed 2 nights in Oct 2024

10/10 Excellent

Serkan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Valens

Liked: Cleanliness, staff & service, property conditions & facilities
My room was smaller than in my previous stays, darker (only one window) and had a bit of an odor. Room 228. I was probably the worst room I had after staying at Hotel Zoo 4 times. Not awful but a lower standard than before.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tomer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only in Berlin for a short time, but we lucked out with this hotel. It was spacious, nice amenities, and much more beautiful than we had anticipated. The front desk staff was incredibly kind and we enjoyed the area (great for shopping)
Stayed 2 nights in Jul 2024

10/10 Excellent

Gal

Stayed 1 night in Sep 2024

10/10 Excellent

Nidge

Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere and furnishings.. high end without the overpriced expectations of its competitors..
Stayed 4 nights in Aug 2024

10/10 Excellent

Johnathan, Tampa

Stayed 1 night in Aug 2024

8/10 Good

Christine

Stayed 4 nights in Jul 2024

10/10 Excellent

ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Tracey

Stayed 2 nights in Jun 2024

10/10 Excellent

Jason

Stayed 1 night in Jun 2024

10/10 Excellent

Miss C

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Alex

Stayed 2 nights in Jun 2024

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff could give a bit more!
Amazing hotel, very chic. The only thing i would say is no personal touch at checkout, all they asked was if i had anything from the mini bar, not how was your stay and i stayed for 2 nights!, infact, the girl checking me out was too busy talking to the other two guys (one reception, one who shows you to your room), shame as the hotel itself was lovely.
Stayed 2 nights in May 2024

10/10 Excellent

Miss C

Stayed 3 nights in May 2024

10/10 Excellent

Ashlee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Sarah Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very to close buses/trains and shops and plenty of choice for restaurants nearby. Room was lovely and clean and staff were very helpful .
Stayed 2 nights in May 2024