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IntercityHotel Berlin Ostbahnhof

3.5-star property
Am Ostbahnhof 5, Berlin, BE 09 725 22 184
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4.2 out of 5
Very good!
See all 29 ebookers Reviews

"Perfect location inside the station building, complimentary public transport ticket for Berlin area, decent breakfast and comfortable room. Very compe ... " More

By a verified traveller on Sat 22 Feb 2020

Points Of Interest

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Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Business Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Business Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at IntercityHotel Berlin Ostbahnhof. During your stay, you'll be within walking distance of Alexanderplatz. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 6 meeting rooms and multilingual staff
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Mercedes-Benz Arena and East Side Gallery
  • Pets welcome for a fee

IntercityHotel Berlin Ostbahnhof ratings based on 29 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for IntercityHotel Berlin Ostbahnhof

Everyone (20) Couples (1) Students (1) Family (1)
4 out of 5

Posted by on 20 May 2024

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5 out of 5

Posted by on 1 May 2024

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5 out of 5
Perfect location inside the station building, complimentary public transport ticket for Berlin area, decent breakfast and comfortable room. Very competent staff at reception.

Posted by on 22 Feb 2020

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5 out of 5
The location is excellent, accessible from within the Ostbhanhof station and 15 mins from Schonefeld airport by the airport express train. The station has a supermarket, cafes, bank, McDonald's etc steps away. The staff are really helpful and friendly and rooms clean. Perhaps the best feature of the hotel is the free public transport pass for the whole of Berlin (including surroundings and return airport transfer) your whole stay from the moment of check in (worth as much as 14euros per person!). This makes the location perfect as you can be anywhere in Berlin within 15 mins or so, Alexanderplatz is 3 mins on the train for example. The only issue we had was the exceptional record temperatures and lack of air conditioning, however a large fan (and free mineral water/fridge) is provided in the room and clearly the temperatures were unusually hot especially at night. A great value hotel for exploring amazing Berlin!

Posted by on 1 Sep 2019

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Comment from Hotel Management

4 Sep 2019 by Annelie Richers

Dear Guest, thank you very much for your kind and positive response to your recent stay with us. I was delighted to learn that you were generally happy with your stay. I have shared your comments with my staff in order to keep up the good work. Reviews like yours motivate us immensely. Thank you for that. I would be very happy to have the chance to welcome you back in the near future. Kindest regards Annelie Richers Hotel Manager

4 out of 5
Very convenient that this hotel can be accessed directly from the mall above the Ostbahnhof. For an overnight stay, this was super convenient. The other outstanding feature was the free travel card valid for both days of the overnight stay. Staff were very helpful and I was also able to leave my case for a few hours. The decor is a little tired compared to some of the newer and trendier hotels in the area, but the room was clean and comfortable and had everything I needed for an overnight stay, including a safe, mini fridge and bottled water. Would recommend for a short stay.

Posted by on 27 Aug 2019

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2 out of 5
The hotel provides you with free travel pass to use for duration of stay. Really handy and save you done money. I didn’t like I booked a Double room and was provided with a twin room. I initially called reception only to be told to push the bed together myself. I then headed to reception to be told I had been given a double room and he insisted I was in a Double room. I had to challenge them until the receptionist reluctantly changed my room for a double. The room was mediocre clean, the shower doors didn't close properly so water would get everywhere

Posted by on 1 Jul 2019

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5 out of 5
The front desk has been incredibly nice and helpful and was very helpful in advice on what to do in the city. Hotel was very clean as well as the warmth welcome of receptionist .Especially the gentlemen ,a lady with eyeglass and also the Manager aThey are so brilliant and they are so calm and informative in how to handle some issues Though we didn't spend too much time in the hotel, other than sleeping but it left a great impression on us! Our sheets, towels has been provided when we told them so. Lately we just left our two luggage without any problem.The last but not the least ,their free travel card that was so very helpful and handy.The rest thank you so much for the lovely and memorable experience.I will tell to my family and relatives to choose the intercity hotel-ostbanholf.-M&Mdebil

Posted by , from England on 29 Oct 2018

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2 out of 5

Getting worse

Pros: location, free travel card, staff
Cons: put kettles back in the room, faster internet, and a consistent late checkout policy
Been staying here regularly for the last few years, standards are declining unfortunately.... Free Internet is now really slow, and even the paid for one is pretty bad and they've started charging for a kettle(!)

Posted by , from London on 12 Mar 2018

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5 out of 5

Great hotel

Great hotel in Berlin Germany for business. Fantastic price good room and cheap Minibar. All in all wonderful experience. Plus you get a free travel card for your stay. Just a great experience. Thank you

Posted by , from London on 29 Jan 2018

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5 out of 5

Great hotel, very handy location.

Room size is great for the price, staff are great and you get the added bonus of a free travel card to use in Berlin. Super easy to and from the Shonefeld also.

Posted by , from London, UK on 12 Nov 2017

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About the IntercityHotel Berlin Ostbahnhof

Location Am Ostbahnhof 5, Berlin, BE 10243

Property Features

As a guest of IntercityHotel Berlin Ostbahnhof, you'll find a vending machine, multilingual staff, and tour/ticket assistance. There are 6 meeting rooms available. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. IntercityHotel Berlin Ostbahnhof also features a front desk safe and a lift. For a fee, parking is available. This Berlin hotel is smoke free.

  • 163 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 1999
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Berlin East Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

IntercityHotel Berlin Ostbahnhof offers 163 accommodations with a safe and complimentary bottles of water. 50-cm flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers. This Berlin hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Satellite channels
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Desk
  • Sound-insulated rooms
  • Heating
  • Portable fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.

Zille-Eck – This bar only serves breakfast. Guests can enjoy drinks at the bar.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • Comprehensive recycling policy
  • Smoke detector
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Self-parking fee: EUR 18 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Berlin InterCityHotel
  • Berlin InterCityHotel Ostbahnhof
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  • InterCityHotel Berlin
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.