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Mercure Hotel MOA Berlin

4.0 star property

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Photo gallery for Mercure Hotel MOA Berlin

Reception
Exterior
Bar (on property)
Lounge
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Stephanstrasse 41, Berlin, BE, 10559
  • Zoo Berlin
    ‪8 min drive‬
  • Brandenburg Gate
    ‪8 min drive‬
  • Reichstag Building
    ‪8 min drive‬
  • Berlin (BER-Brandenburg)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 Large Single Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 Large Single Bed

  • 18 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, individually decorated

Superior Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed (with extra bed)

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 1 Queen Bed with Sofa bed (with extra bed)

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 Queen Bed with Sofa bed

Standard Suite, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Suite, 1 Queen Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Bar (on property)

Hotel Berlin, Berlin, a member of Radisson Individuals

  • Spa
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, (2087)
The price is €163
for 1 room
includes taxes & fees
29 Mar - 30 Mar
Hotel Berlin, Berlin, a member of Radisson Individuals

About this property

Mercure Hotel MOA Berlin

Pet-friendly hotel connected to a shopping centre in Berlin with a fitness centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Mercure Hotel MOA Berlin offers 336 accommodations with laptop-compatible safes and free newspapers. Each accommodation is individually furnished and decorated. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Fridges, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Hotel MOA Berlin. During your stay, you'll be connected to a shopping centre and within walking distance of Grips-Theater. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, bicycles to rent and hiking/biking trails
  • Guests have great things to say about the overall condition of the property and the clean guestrooms
  • 5 minutes by car from Grips-Theater and 6 minutes from Victory Column
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 40 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 80730 square feet (7500 square metres) and includes a conference centre. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Mercure Hotel MOA Berlin. Parking is available for a fee.

This 4-star Berlin hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
MOA.EAT – This restaurant serves breakfast, lunch and dinner.
MOA BAR – This bar only serves light fare. Open selected days.
Room service (during limited hours) is available.

Languages

English, German, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 20 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • MOA BAR
  • MOA.EAT

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Hiking/biking trails
  • Shopping centre

Family friendly

  • Free cot
  • Grocery/convenience store
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 40 meeting rooms
  • Computer station
  • Conference centre (80,730 square foot of space)
  • Coworking space

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s parking facility is located at Birkenstraße 21, 10559 Berlin.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 26 December:
  • Dining venue
The following facilities are closed for New Year's Eve:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 3 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 11 for children
  • Covered self-parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Berlin Moa
Best Western Hotel Moa Berlin
Best Western Moa Berlin
Best Western Premier Berlin
Mercure Hotel MOA Berlin Hotel
Mercure Hotel MOA Berlin Berlin
Best Western Premier Moa Hotel
Hotel Moa Berlin
Moa Berlin
Moa Hotel Berlin
Mercure Hotel MOA Berlin Hotel Berlin
Mercure Hotel MOA Berlin
Mercure Hotel MOA
Mercure MOA Berlin
Mercure MOA

Mercure Hotel MOA Berlin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 611 out of 1003 reviews
Rating 8 - Good. 298 out of 1003 reviews
Rating 6 - Okay. 66 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Amelia

Travelled with partner
Liked: Cleanliness, staff & service
Air con didn’t work, it was so warm in our room… but only there for 1 night. Very quiet area, didn’t seem to be much going on. Room was clean and spacious, lots of storage and easy access to public transport.
Stayed 1 night in Dec 2024

8/10 Good

Krunoslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a decent area.
Hotel had a grocery store below it which was amazing. Close to a tram left ne as well as the subway which was also amazing. Neighborhood was okay, but walking distance to some attractions so overall satisfactory. Breakfast was delicious.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Great value hotel! Loved our stay
Stayed 5 nights in Dec 2024

6/10 Okay

Feruzakhon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The Staff members were really arrogant, and I really did not like their attitude. So the reception members do not know even how to find your reservations, even if you have already paid beforehand, they can still ask payment. So, I can not recommend this hotel unfortunately. Very low category hotel
Stayed 1 night in Dec 2024

6/10 Okay

Feruzakhon

Disliked: Staff & service, property conditions & facilities
The staff is ver
Stayed 1 night in Dec 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Kevin, Coldspring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a funny odor, not close to anything, but overall it was a clean place to stay the night.
Stayed 2 nights in Nov 2024

10/10 Excellent

Olubusola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Really great. Was very happy with everything. Breakfast was nice but certain items could have tasted better e.g.pancakes and wiener sausages.
Stayed 1 night in Nov 2024

10/10 Excellent

Nemanja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Eunice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and the weather was lovely , friendly staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Blair

Liked: Cleanliness, staff & service
Perfectly clean but lacks essentials- for example no irons to iron clothes (small shared ironing rooms were almost impossible to find).
Stayed 2 nights in Oct 2024

6/10 Okay

Zayadul

Stayed 1 night in Oct 2024

8/10 Good

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good in general, thanks!
Stayed 1 night in Oct 2024

6/10 Okay

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean. I couldn't figure out the TV, with a long response lag, no program guide, and no audio options I gave up after a few minutes. It was extremely difficult to get from one side of the hotel to the other, and I kept using the 'wrong' entrance.
Stayed 3 nights in Sep 2024

10/10 Excellent

judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice
Very convenient location
Stayed 3 nights in Sep 2024

10/10 Excellent

Giselle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room, clean, and comfortable.
Stayed 4 nights in Sep 2024

10/10 Excellent

Charlotte E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Valencia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property. The breakfast was beautiful with all the trimmings, even champagne and sweet snacks for later. I will definitely be back and would recommend it to all of my friends and family. The store is right over a fabulous supermarket. Could not ask for a better location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the gym, bar, and grocery store in the building
Stayed 2 nights in Oct 2024

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities
Check in and check out were easy
Stayed 5 nights in Sep 2024

6/10 Okay

Sudhir

Travelled with family
Not many places to eat . Restaurant didn’t offer many choices. Room wasn’t cleaned for 3 days
Stayed 4 nights in Sep 2024

8/10 Good

Violet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean large and comfortable room with tea / coffee plus fridge. Friendly and helpful staff. Close to metro stations. I would use this hotel again .
Stayed 3 nights in Sep 2024