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The Mandala Hotel, a Member of Design Hotels

5.0 star property

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Photo gallery for The Mandala Hotel, a Member of Design Hotels

Couples treatment room(s), sauna, steam room, body treatments
Studio | City view
View from property
Business centre
Executive Suite | Living area | 32-inch flat-screen TV with satellite channels, Netflix, DVD player

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Kitchen
  • Gym

Explore the area

Map
Potsdamer Str. 3, Berlin, BE, 10785
  • Potsdamer Platz
    ‪2 min walk‬
  • Brandenburg Gate
    ‪13 min walk‬
  • Checkpoint Charlie
    ‪16 min walk‬
  • Berlin (BER-Brandenburg)
    ‪37 min drive‬

Room options

View all photos for Grand Suite

Grand Suite | Living area | 32-inch flat-screen TV with satellite channels, Netflix, DVD player

Grand Suite

  • 80 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, down duvets, minibar, in-room safe

Executive Suite

  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Management)

Suite (Management) | Premium bedding, down duvets, minibar, in-room safe

Suite (Management)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Mandala)

Suite (Mandala) | Living area | 32-inch flat-screen TV with satellite channels, Netflix, DVD player

Suite (Mandala)

  • City view
  • 85 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio (Garden)

Studio (Garden) | View from room

Studio (Garden)

  • City view
  • 40 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Studio

Studio | Premium bedding, down duvets, minibar, in-room safe

Studio

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Mandala Hotel, a Member of Design Hotels

Luxury hotel connected to a shopping centre in Berlin with 2 restaurants
2 restaurants, a full-service spa and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site. Housekeeping is available on request.
The Mandala Hotel, a Member of Design Hotels offers 158 accommodations with DVD players and minibars. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels and Netflix. Accommodation at this 5-star hotel has kitchenettes with fridges, kitchenware and utensils and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Berlin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

ONO Spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
The Mandala Hotel, a Member of Design Hotels's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Potsdamer Platz. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy Regional cuisine with garden views at FACIL, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Indulge with Thai massages, facials or body scrubs at ONO Spa
  • Services include babysitting, free food shopping service and dry cleaning/laundry
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the overall condition of the property and the location
  • Steps from Potsdamer Platz and 13 minutes on foot from Brandenburg Gate
  • Airport, train station pick-up and local-area shuttle service available for a fee
The Mandala Hotel, a Member of Design Hotels offers its guests a full-service spa and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, 2 meeting rooms, and limo/town car service are available. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury The Mandala Hotel, a Member of Design Hotels. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 5-star Berlin hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
FACIL – Overlooking the garden, this restaurant specialises in Regional cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). 2-star Michelin rating.
QIU – This restaurant specialises in local cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
A complimentary food shopping service is offered and 24-hour room service is available.

Languages

Arabic, Dutch, English, French, German, Italian, Korean, Portuguese, Russian, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Covered parking on site (EUR 25 per day)
  • Covered valet parking on site (EUR 5 per stay)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 38 for adults and EUR 20 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • FACIL
  • QIU

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Gym
  • Shopping

Family friendly

  • DVD player
  • In-room babysitting
  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways (94 centimetre high)
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 350 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 38 for adults and from EUR 20 for children
  • Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 150 (one-way)
  • Covered self-parking fee: EUR 25.00 per day
  • Valet parking fee: EUR 5.00 per stay
  • Rollaway bed fee: EUR 100.0 per night
  • Facilities fee: EUR 20 per person, per day and includes use of: sauna; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The Mandala Hotel, a Member of Design Hotels offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This hotel is rated 5 stars.

Property is also known as

Hotel Mandala
Mandala Berlin
Mandala Hotel
Mandala Hotel Berlin
Mandala Hotel Berlin
Mandala Hotel
Mandala Berlin
Hotel The Mandala Hotel Berlin Berlin
Berlin The Mandala Hotel Berlin Hotel
Hotel The Mandala Hotel Berlin
The Mandala Hotel Berlin Berlin
The Mandala Hotel
Mandala
The Mandala Hotel Berlin
The Mandala Hotel, a Member of Design Hotels Hotel
The Mandala Hotel, a Member of Design Hotels Berlin
The Mandala Hotel, a Member of Design Hotels Hotel Berlin

The Mandala Hotel, a Member of Design Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 766 out of 1005 reviews
Rating 8 - Good. 187 out of 1005 reviews
Rating 6 - Okay. 33 out of 1005 reviews
Rating 4 - Poor. 12 out of 1005 reviews
Rating 2 - Terrible. 7 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tonette

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stay was awesome!. The staff makes sure you have everything you need. The staff was very polite and welcoming! I would definitely recommend this hotel and I look forward to revisting Berlin and staying at the hotel again. I was so comfortable and the surrounding restaurants had great food options. The rooms were very clean and efficient. We had 3 rooms in total and my family was very pleased with their stay as well. There is plenty of shopping areas as well.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

8/10 Good

Mitchell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, not great.
Easy location for seeing the sights of Berlin. Modern hotel, near to a large shopping mall, short walk to Checkpoint Charlie and the Brandenburg Gate. Hotel is very clean, rooms spacious. Just lacked that vibe though, which was a shame. Still a great choice though
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for the holidays and the trip was perfect. Walking distance to Brandenburg Gate, Potsdamer Place and Unter den Linden, but also great connections by bus and subway right in front of the hotel entrance. All the staff where very nice and the whole trip was perfect. We really enjoyed having a balcony in the city center.

8/10 Good

Biana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite is large and clean. Location is excellent. Wonderful breakfast. I expected that the use of the sauna should be free for the guests of the hotel.
Stayed 13 nights in Dec 2024

10/10 Excellent

Christopher

Stayed 3 nights in Dec 2024

10/10 Excellent

Amelia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, wonderful rooms, staff were perfection, location excellent. Couldn't fault this hotel, it was such a great stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location, hotel staff are amazing, nothing too much trouble
Stayed 1 night in Dec 2024

10/10 Excellent

Loreta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great,the staff is very helpful. I was very surprised how the breakfast box was presented to me. The sandwiches and cookies were not packed, there was no napkin, a bottle of orange juice was simply placed on top of the food. Everything looks unhygienic, it could not be used
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5/5
5/5. Very clean 5-stae hotel with lots of tech around the experience.
Stayed 6 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel is outstanding. I have stayed at the Ritz Carlton and Grand Hyatt in Berlin but the Mandala is better. Thank you once again for an amazing stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Munir, Houston

Stayed 3 nights in Nov 2024

8/10 Good

Adrian, Tilehurst

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and welcoming
Stayed 3 nights in Nov 2024

10/10 Excellent

Samuul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. Only slight negative was the temperature in the room which was warm for us and no clear way to control that.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ms S A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay at The beautiful Mandala Hotel!
What a beautiful hotel! Also very centrally located. The suite we stayed in was very clean, modern and spacious. Bathroom was amazing, with separate bath and shower. There was loads of storage space so you could keep everywhere looking tidy. They had the best hotel hairdryer I ever tried! Even had a kitchen area with fridge. There was a lovely balcony looking over a central area. The beds were extremely comfortable and they had an extensive pillow menu. This hotel definitely lives up to its 5 star rating. Could not fault anything. Would absolutely recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthias

Liked: Staff & service, property conditions & facilities
Great
Stayed 4 nights in Oct 2024

8/10 Good

Dana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Yousef was super helpful! Lovely room. Area is a good transport hub but has few great dining options.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kristal

Stayed 3 nights in Sep 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing , it's our 7th time and we really enjoy it there, the breakfast there is the highlight of the place and the facil restaurant in the evening.
Stayed 4 nights in Oct 2024

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Surabhi, Bellevue

Stayed 2 nights in Sep 2024

8/10 Good

Thad

Stayed 1 night in Sep 2024

10/10 Excellent

Joseph L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024