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Hampton Inn & Suites Boston Crosstown Center

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hampton Inn & Suites Boston Crosstown Center

Reception
In-room safe, blackout curtains, iron/ironing board
Exterior
In-room safe, blackout curtains, iron/ironing board
Indoor pool

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast included
  • Gym
  • Parking available
  • Pool

Explore the area

Map
811 Massachusetts Ave, Boston, MA, 02118
  • Northeastern University
    16 min walk
  • Dona Habana
    1 min walk
  • Newmarket Station
    14 min walk
  • Boston, MA (BOS-Logan Intl.)
    14 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 37 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hampton Inn & Suites Boston Crosstown Center

Hotel with free breakfast, near Northeastern University
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a snack bar/deli and self parking. Housekeeping is available on request.
Hampton Inn & Suites Boston Crosstown Center offers 175 accommodations with video game consoles and a safe. Televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Hampton Inn & Suites Boston Crosstown Center gets good marks from our customers. During your stay, you're just a quick walk from Boston Medical Center. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Northeastern University and a few minutes from Copley Square
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Boston Crosstown Center offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Hampton Inn & Suites Boston Crosstown Center. Parking is available for a fee.

This 3-star Boston hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Hampton Inn & Suites Boston Crosstown Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 22 per night)
  • Secured, covered extended parking on site (USD 22 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 22 per night (in/out privileges)
  • Covered extended parking fee: USD 22 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Tax ID - 10432904004
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Boston Crosstown Center
Hampton Inn Crosstown
Hampton Inn Crosstown Hotel
Hampton Inn Crosstown Hotel Boston Center
Hampton Inn Boston Crosstown Center Hotel
Hampton Inn Crosstown Center Hotel
Hampton Inn Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Center Hotel
Hampton Inn & Suites Boston Crosstown Center Boston
Hampton Inn & Suites Boston Crosstown Center Hotel Boston

Hampton Inn & Suites Boston Crosstown Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 426 out of 1009 reviews" "
Rating 8 - Good. 270 out of 1009 reviews" "
Rating 6 - Okay. 146 out of 1009 reviews" "
Rating 4 - Poor. 78 out of 1009 reviews" "
Rating 2 - Terrible. 89 out of 1009 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Chase

Liked: Staff & service, amenities, property conditions & facilities
Decent! Right by the hospital so you hear constant sirens
Stayed 3 nights in Sep 2024

8/10 Good

Susan

Travelled with family
Shuttle to Fenway was very handy!
Stayed 1 night in Sep 2024

10/10 Excellent

Hiromi

Stayed 1 night in Sep 2024

10/10 Excellent

Paulo

Liked: Staff & service, property conditions & facilities
The hotel in general it’s very nice I just don’t like the area outside. Looks like dangerous
Stayed 2 nights in Sep 2024

6/10 Okay

Heidi

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible property! Run down throughout. Horrible area… heard sirens all night. Many homeless in the area. Breakfast was good. Front desk people - a couple were nice, a couple were not.
Stayed 2 nights in Sep 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The room was great and the breakfast was one of the best I’ve had. Parking costs but not as much as other places and it’s super convenient. There was even a free hotel shuttle to Fenway. Overall it was a wonderful stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Alyona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

derek

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 2 nights in Sep 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property. Polite and friendly staff.
Stayed 2 nights in Sep 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel appeared clean, really helpful staff and good breakfast. It had a daily shuttle starting at 11 AM to go drop people off near big tourist locations around town and pick them up. That was a huge benefit! I stayed in two different rooms on either end of a cruise, each had an issue needing maintenance. It was easily manageable. If you are staying in a room that faces the major road or hospital, it will be very noisy and has a lot of homeless people (hence security in the hotel). Emergency vehicles with sirens and honking cars happening very often. I'm not used to city noises and it made it hard to have a good nights sleep. We stayed 3 nights total.
Stayed 2 nights in Sep 2024

8/10 Good

iryne

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Pros: My first time in Boston. I wanted to start out by giving gratitude to the staff for their kindness, attentiveness, accommodations, and always making me feel safe. I was able to check in early, as there was a room available. Breakfast was as you would expect for any continental breakfast at a hotel. They have fresh coffee and hot water for hot chocolate or tea 24/7 in the lobby. The elevators are room key access. 24/7 security guard in lobby. I wanted to give a special shout out to Ace. He is extremely attentive to all the guests in the lobby. I noticed him, on several occasion, checking in with guests and asking if they needed help. Cons: Caution to those who are light sleepers. The hotel is next to a hospital, so you hear police and ambulance sirens throughout the night, and occasional yelling outside. The AC fan is loud.
Stayed 5 nights in Aug 2024

6/10 Okay

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right outside our window and along the whole street is a park where drug addicts/homeless spend their day and make noise all night. We will Not stay at this hotel again
Stayed 1 night in Sep 2024

8/10 Good

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all good experince. Except when you step out on foot. Few area looks shady and unsafe ( when you are with kids ) with people probaly doing inappropriate activities
Stayed 4 nights in Sep 2024

6/10 Okay

Jeffrey

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the spacious room, nice staff and breakfast. Will come back again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Veronica

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and staff is great. They serve breakfast in the morning that had a great variety. They also have complementary drinks. The have a free shuttle that was extremely helpful in getting to places.
Stayed 2 nights in Sep 2024

10/10 Excellent

Milka

Liked: Cleanliness, staff & service, amenities
The room was tastefully decorated
Stayed 1 night in Aug 2024

6/10 Okay

Lauren Ashley

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Horrible street noise. Did not sleep.
Loudest hotel ever. Street noise was so bad from traffic and homeless people outside. Did not sleep the three nights I was there. I also found a cockroach in my room.
Stayed 3 nights in Sep 2024

2/10 Terrible

claudia

Travelled with family, Business traveller
Very noisy. Rooms are not sound proof and you could here the cars and ambulances noise ALL NIGHT. Also people talking
Stayed 2 nights in Sep 2024

4/10 Poor

Alberto R, Bethesda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Lack of maintenance and management. Many unacceptable issues. No recommendable hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice breakfast, easy parking.
Stayed 1 night in Sep 2024

4/10 Poor

Meriam

Stayed 1 night in Aug 2024

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service
Dulce at the front desk was great and the security guard is super friendly and helpful. Also the Shuttle drivers were good.
Stayed 3 nights in Aug 2024

8/10 Good

Deepti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and facilities were great! However the area around it felt unsafe, did not feel safe to walk outside the hotel
Stayed 1 night in Aug 2024