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Holiday Inn Express Boston, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express Boston, an IHG Hotel

Property amenity
Lobby
Point of interest
Coffee service
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
69 Boston St, Boston, MA, 02125
  • Northeastern University
    ‪3 min drive‬
  • Boston Convention and Exhibition Center
    ‪5 min drive‬
  • Copley Place
    ‪6 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Roll Shwr)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Roll Shwr)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Tran Shwr)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobil Tran Shwr)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Single Beds, Accessible (2 Bed, Mobil Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Accessible (2 Bed, Mobil Tub)

  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Living Room)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Living Room)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

View from room

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Home2 Suites by Hilton Boston South Bay

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (674)
The price is €151
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Home2 Suites by Hilton Boston South Bay

About this property

Holiday Inn Express Boston, an IHG Hotel

Hotel with free breakfast, near Boston Convention and Exhibition Center
A 24-hour fitness centre, a 24-hour business centre and self parking are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Boston, an IHG Hotel offers 174 air-conditioned accommodations with minibars and a safe. 25-inch LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Boston, an IHG Hotel gets good marks from our customers. During your stay, you'll be within walking distance of University of Massachusetts Boston. Free WiFi in public areas, a 24-hour gym and a 24-hour business centre are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Boston Museum of Fine Arts and a few minutes from Boston Convention and Exhibition Center
  • Airport, cruise terminal and local-area shuttle service available for a fee
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. An area shuttle within 4 miles and an airport shuttle (available 24 hours) are available for a fee. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Boston, an IHG Hotel. Parking is available for a fee.

This Boston hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:00 AM to 9:00 AM.

Languages

English, Hindi, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 4 miles
  • Cruise terminal shuttle (surcharge)
  • Parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends

Things to do

  • 24-hour gym
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's games
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 3,000 square feet of conference space
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per person (one-way)
  • Airport shuttle fee per child: USD 10
  • Self-parking fee: USD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014860351
This property accepts credit cards, debit cards and cash
Holiday Inn Express Boston, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Boston, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Holiday Inn Express
Holiday Inn Express Boston
Holiday Inn Express Hotel Boston
Holiday Inn Boston
Holiday Inn Express Boston Hotel Boston
Holiday Inn Express Boston Hotel

Holiday Inn Express Boston, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 542 out of 1005 reviews" "
Rating 8 - Good. 245 out of 1005 reviews" "
Rating 6 - Okay. 103 out of 1005 reviews" "
Rating 4 - Poor. 56 out of 1005 reviews" "
Rating 2 - Terrible. 59 out of 1005 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Edison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only fault was the noise from the highway 24 hours a day. Great shopping near by & 10 minute walk to MBTA red line station.
Stayed 5 nights in Oct 2024

8/10 Good

Basel

Liked: Cleanliness, staff & service, property conditions & facilities
Just a hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Janice

Stayed 1 night in Sep 2024

10/10 Excellent

Anjie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. 10mins walk from subway station.
Stayed 2 nights in Oct 2024

8/10 Good

Todd

Stayed 1 night in Oct 2024

10/10 Excellent

kevin

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark, Ramona

Stayed 7 nights in Oct 2024

8/10 Good

Phyllis

Liked: Cleanliness, staff & service
Run down looking
Stayed 2 nights in Oct 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shopping mall within walking distance was very convenient and there were many interesting dining options very close. We also enjoyed the free breakfast!
Stayed 1 night in Oct 2024

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great environment, great people/staff
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reconsider if you are going to book this hotel ❗️
Noisy airplanes take-off from very early morning around 6:45am, we could hardly have good sleep everyday during stays. Windows could not be opened to breathe fresh air for sometimes,
Stayed 3 nights in Oct 2024

2/10 Terrible

jason

Disliked: Cleanliness, staff & service, property conditions & facilities
On our first night into town from Colorado to Boston our plane came in late around 9:30- 10 . So I made a call directly to hotel to inform we are on our way & was assured, we were good . Got there with my family of 6 after midnight & was told our room was given away & there was nothing that could be done about it , but a 1 queen and the floor . In the morning went to talk with someone & was just dissatisfied on any interest to make things right as well as being locked in the breakfast area due to the time without warning . So my wife made a decision 1) it would be better to sleep in our rent a car than come back there , but we lucked out at the Marriott & was 180 degrees better I would not suggest anyone to let your family of 4 young children stay the night there absolutely horrible
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean, good breakfast close to a lot of places
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Janice

Travelled with family
We got in really early from our cruise and were allowed to eat breakfast and hang out in the lobby. The chairs were so comfortable my husband fell asleep. A room was ready early and we were allowed to check in early. So pleased.
Stayed 1 night in Oct 2024

6/10 Okay

Robert, Hanford

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rooms were very nice. Property was very nice and safe. Staff were not very customer friendly. We got to the hotel several hours early. I have a severe back problem and wanted to check in early ( willing to pay early check in) but there were no rooms available. Was told if I stuck around they would let me know when one was available. So I waited in the lobby for several hours. I was never called. At a couple minutes before 3pm ( normal check in time) I went to the desk and was told my room was now ready. I found out that the rooms had been ready for more than 2hours. The clerk didn’t even recognize that I had been waiting even though she was the one who had me wait. Terrible customer service.
Stayed 1 night in Oct 2024

8/10 Good

Robert, Hanford

Travelled with partner
Nice place to stay. Conveniently located close to mall area. Various restaurants within walking distance.
Stayed 2 nights in Sep 2024

10/10 Excellent

Audra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced
Room rate was ridiculous. Our beautiful suite in Martha's Vineyard was almost the same price. On top of that, There is an airport shuttle, but they charge for it. Staff was exceptional and bed was very comfy.
Stayed 1 night in Sep 2024

10/10 Excellent

Rosemarie Eva

Stayed 6 nights in Aug 2024

6/10 Okay

colin

Travelled with group
Liked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Paula

Liked: Cleanliness, property conditions & facilities, room comfort
Party on Patio outside Window
Our stay was fine. Room appeared clean and comfortable. We had a 1st floor room with the hotel patio outside our window. We were both awakened at 3:30 am from a group of 12+ adult people partying loudly on the patio. Not happy about that.
Stayed 1 night in Sep 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024