We had a few small issues but were able to get ahold of the owners quickly to get it all resolved. They live downstairs. We only stayed 2 nights, and knowing that, we didn't do a great job or reviewing this property. There is no stove/oven and no TV, (but that was fine, we used our laptop). There are not a lot of VRBO's to choose from in this area.The heater worked fine....it was cold outside while we were here, but toasty warm in the appt. It's a secluded area, and very quiet, which we appreciated. Very quiet stay!There is a long steep stairway to get into this appt. NOT an issue for us, but it could be for some older or handicapped people.