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29 Aug 2024 by Verania - Communication
Cher François,Nous vous remercions pour votre récent séjour à l'Alma Grand Place. Nous apprécions que vous ayez pris le temps d'évaluer votre expérience avec nous. Nous sommes ravis de constater que vous nous avez attribué une note parfaite et que vous avez adoré votre séjour. Nous sommes heureux que vous ayez apprécié notre emplacement central dans le cœur historique de la ville, à deux pas de la Grand Place et à proximité des sites historiques, des boutiques, de la gare centrale, des restaurants, des cafés et bien plus encore. Nous sommes heureux que vous ayez trouvé notre hôtel confortable, nos chambres spacieuses et calmes, et notre petit-déjeuner buffet délicieux et varié, avec un bon rapport qualité-prix.Nous sommes ravis que vous ayez apprécié l'excellent service fourni par notre personnel amical. Votre satisfaction est leur meilleure récompense.Nous espérons avoir le plaisir de vous accueillir à nouveau dans un avenir proche.Bien à vous,
5 Aug 2024 by Verania - Communication
Cher Christian,Nous vous remercions pour votre récent séjour à l'Alma Grand Place. Nous apprécions que vous ayez pris le temps d'évaluer votre expérience avec nous. Nous sommes ravis de constater que vous nous avez donné une note parfaite et que vous avez adoré votre séjour parmi nous. Nous sommes ravis que vous ayez apprécié notre emplacement central dans le cœur historique de la ville, à deux pas de la Grand Place et à proximité des sites historiques, des boutiques, de la gare centrale, des restaurants, des cafés et plus encore.Nous sommes ravis que vous ayez apprécié l'excellent service fourni par notre personnel et en particulier par Marc. Nous ne manquerons pas de transmettre vos compliments à notre équipe et à Marc, car votre satisfaction est leur meilleure récompense.Nous espérons avoir le plaisir de vous accueillir à nouveau dans un avenir proche.Bien à vous,
26 Jul 2024 by Verania - Communication
Dear Irene,Thank you for your recent stay at Alma Grand Place. We appreciate you taking the time to rate your experience with us. We are delighted to see that you gave us a perfect score and that you loved your stay with us.We are glad you liked our clean, well-kept, and spacious room. We are also pleased you enjoyed our delicious, varied, and fresh breakfast buffet, which includes coffee, fruits, yogurts, bread, waffles, and more.We are thrilled that you appreciated the excellent service provided by our staff. We will be sure to pass on your compliments to our team, as your satisfaction is their best reward.We hope to have the pleasure of welcoming you back in the near future.Warm regards,
24 May 2024 by Verania - Communication
Dear Kari,Thank you for staying at Alma Grand Place and for taking the time to leave an excellent rating. We are delighted that you enjoyed your stay with us. If you have any comments or suggestions on how we can further improve our service, please do not hesitate to share them with us. We look forward to welcoming you back on your next visit.Yours faithfully,
30 Apr 2024 by Fabiola - Communication
Dear Kari,We would like to thank you for choosing Hotel Alma Grand-Place for your stay in Brussels and for taking the time to share your comments with us. We are delighted to hear that, overall, you enjoyed your stay with us.However, we are sorry to hear about the difficulties you experienced with the electricity during your stay. We fully understand how frustrating this can be and apologise for any inconvenience this may have caused you. Our team has already been briefed to resolve this concern to avoid future incidents.We look forward to welcoming you back and ensure you have a hassle free stay. Should you require anything during your next visit, please do not hesitate to let us know.All the best,
17 Nov 2023 by Ewa
Dear Timo,First of all we thank you for choosing Alma grand Place Hotel.We deeply apprciate your feedback and thank you for it.We're glad to hear that you enjoyed your stay with us.We hope to have the opportunity to welcome you once again in our Establishment.Warm regards,EwaReception desk
29 Sep 2023 by Chloé - Front Office
Thank you for your comment. We hope you had a pleasant stay. We wish you a pleasant stay and hope to see you soon.
30 Oct 2022 by Ewa
Dear denisa,First of all, we would like to thank you for choosing Alma Grand Place Hotel fo ryour stay in Brussels.We are deeply sorry to learn that you are not entirely satisfied with your stay.We would like to point out that the rooms are warm and the wifi works without any problem We hope to have the opportunity to welcome you once again in our establishment.Regards,EwaReception desk
16 Jan 2020 by Ewa
Dear Guest, Thanks for staying with us. We appreciate your feedback!
16 Dec 2019 by Ewa
Dear Margarethe, First of all we thank you for choosing Alma hotel for your stay in Brussels. We thank you for your feedback and apologize for any inconveniences With best reagrds,
Public spaces have free WiFi. You'll find a business centre on site. Alma Grand Place Hotel also features multilingual staff, a front desk safe, and a communal living room. This 3-star Brussels hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Alma Grand Place Hotel offers 37 air-conditioned accommodations with a safe and complimentary dressing gowns. 81-cm Smart televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Brussels hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa and Mastercard. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.
