Promenade City Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Promenade City Hotel

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Front of property
Front of property
Reception
Property amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Vaci Street 22, Budapest, 1052
  • Vorosmarty Square
    4 min walk
  • Winestone Budapest City Center Budapest
    1 min walk
  • Ferenciek Square Station
    4 min walk
  • Budapest (BUD-Ferenc Liszt Intl.)
    33 min drive

Room options

Standard Double with Extra Bed

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Single Room

  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

About this property

Promenade City Hotel

Hotel with a 24-hour front desk, a short walk to Budapest Christmas Market
This hotel features concierge services, dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-in, tour/ticket assistance and a front desk safe are on-site. Housekeeping is available on request.
Promenade City Hotel offers 45 accommodations with laptop-compatible safes and complimentary bottles of water. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Budapest hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Promenade City Hotel. During your stay, you're just a quick walk from Budapest Christmas Market. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Budapest Christmas Market and 6 minutes on foot from Vaci Street
  • Airport shuttle service available for a fee
Promenade City Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Promenade City Hotel also features dry cleaning/laundry services, express check-in, and a front desk safe.

Smoking is allowed in designated areas at this 3-star Budapest hotel.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:00 AM.

Languages

English, German, Hungarian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; HUF 4,500 for adults and HUF 4,500 for children

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HUF 6900.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 4.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HUF 4500 for adults and from HUF 4500 for children
  • Airport shuttle fee: HUF 18000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: HUF 18000 (one-way), (up to 12 years old)
  • Rollaway bed fee: HUF 6900.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Promenade City Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Property Registration Number SZ19000068

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Hungary. This property is rated 3 stars.

Property is also known as

Hotel Promenade
Promenade City
Promenade City Hotel
Promenade Hotel
Promenade Hotel Budapest
Promenade City Hotel Budapest
Promenade City Budapest
Promenade City Hotel Hotel
Promenade City Hotel Budapest
Promenade City Hotel Hotel Budapest

Promenade City Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 362 out of 1002 reviews" "
Rating 8 - Good. 493 out of 1002 reviews" "
Rating 6 - Okay. 112 out of 1002 reviews" "
Rating 4 - Poor. 26 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were remarkable, breakfast was wonderful and plenty to choose from.
Stayed 1 night in Aug 2024

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient location on main shopping street. We walked to all locations we visited rather than use public transport. We had a large room on 6th floor so had no problems with noise, plus we kept windows closed and ac on due to heat wave when we visited. Breakfast room was very small so gets very busy at peak times. Breakfast was good, continental with cooked items. The staff were very helpful, booked us taxi to train station. We certainly will return to Budapest and would not hesitate to stay at promenade city again
Stayed 4 nights in Aug 2024

10/10 Excellent

erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cant ask for a better location if you are in Budapest..walkable everywhete around the city center very close to river and streets full of restaurants..we had a great time..good breakfast too
Stayed 3 nights in Aug 2024

8/10 Good

Stephen

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great location, clean and tidy. Good size room
Stayed 1 night in Aug 2024

8/10 Good

Robert F

Breakfast was ok, very busy at times only limited seating. Location was perfect.Shower/bath was a very odd configuration
Stayed 3 nights in Aug 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Stayed 3 nights in Jul 2024

10/10 Excellent

Parker

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a great price! Breakfast was very good and was included. Housekeeping was done every day and the AC worked great. The location was prime and very walkable. Only complaint was the showers leak a ton when you use them. Overall highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Natalya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Marina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 3 nights in Jun 2024

10/10 Excellent

Alexei

Stayed 3 nights in Jun 2024

10/10 Excellent

Alberto, Jersey City

Stayed 2 nights in Jun 2024

8/10 Good

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a 5 star hotel, but it is decent, comfortable, and centrally located. The breakfast was very good and Dora took the time to explain many things upon our arrival.
Stayed 3 nights in Jun 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so close to everything shopping food & transport.
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, Good Value
Shower door could not be closed to prevent water leakage outside the shower. Breakfast was very good and had a variety each day. Bed was soft for my taste. Great location with easy access to metro, shopping and restaurants. Good value for the money too.
Stayed 3 nights in Jun 2024

10/10 Excellent

Nick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect spot if you want something central in Budapest. Staff were very friendly and helpful. Everything is within walking distance. You are right on the busy promenade yet the rooms are peaceful and quiet. Would recommend.
Stayed 3 nights in Jun 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in the centre of Budapest. Staff were really helpful and friendly. The gentleman who checked us in and checked us out (name began with D - apologies)was lovely and very entertaining and full of good suggestions about places to visit, eat etc. Good for long weekend. would stay again. Dee
Stayed 4 nights in May 2024

8/10 Good

Shameen

Stayed 3 nights in May 2024

10/10 Excellent

Elena

Stayed 1 night in Apr 2024

4/10 Poor

R

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor hotel
The room smelled like there was a dead animal. Spoke to receptionist and he said our house keeping will check tomorrow but same smell next day. Then receptionist admitted that it is due to sewage pipes being blocked. Old, dated and dark, barely any light in rooms There is an old lift which makes very bad sound so you cant sleep. Too noisy. The walls or floors are not sound proof, so anyone talking at reception, you can hear their voices. The breakfast was poor quality and not many options specially if you are vegetarian or vegan. Overall food looked like expired or dead literally. Smelly. Two positive things were that the staff was really good and the location is great.
Stayed 3 nights in Apr 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Mar 2024

10/10 Excellent

Frederick Philip

Stayed 5 nights in Mar 2024

10/10 Excellent

Desmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great value, staff friendly. Very good breakfast in the morning Hotel kept our luggage until leaving for airport Room temperature was warm I would stay here again absolutely thanks for providing an excellent stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly was only for the night so I could do the markets and spend the day in the city. Staff friendly and my room was amazing. Enough space for one really enjoy the bathroom and the design and layout. The bed was a bit to firm for my taste but managed to get some rest. Highly recommend and within walking distance to a lot of places and a quick walk to the underground metro.
Stayed 1 night in Dec 2023