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 Budapest •1 Room
 Budapest • 1 Room
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Promenade City Hotel

3.5-star property
Vaci Street 22, Budapest, 09 725 22 184
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4.0 out of 5
Very good!
See all 32 ebookers Reviews

"Excellent location if you want to be close to everything. Restaurant area is a bit cosy and some rooms may get limited natural light (if they are not ... " More

By a verified traveller on Mon 06 May 2019

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Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double with Extra Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Promenade City Hotel. During your stay, you're just a quick walk from Budapest Christmas Market. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Budapest Christmas Market and 6 minutes on foot from Vaci Street
  • Airport shuttle service available for a fee

Promenade City Hotel ratings based on 32 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Promenade City Hotel

Everyone (12) Couples (10) Family (5) Friends (4)
5 out of 5
Excellent location if you want to be close to everything. Restaurant area is a bit cosy and some rooms may get limited natural light (if they are not facing the main street). Hotel is clean and staff very friendly. An ideal base for exploring a great city.

Posted by , from England on 6 May 2019

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Comment from Hotel Management

7 May 2019 by Gergő Blaskovits

Dear Adrian, I am so grateful to you for not regretting taking your precious time to share this lovely feedback with us and with the future travellers! We are glad to read about your satisfaction regarding the location of Promenade City Hotel. It makes us glad to read that you were fully satisfied with the cleanliness and the frindliness of the staff. I regret to read that you were not fully satisfied with your room, if you don’t like it, please let our 24/7 open reception know about it, my colleagues will do their best to find another same category room for you, which would meet your expectations or all of our guests have a possibility to upgrade their reservation to a bigger, street facing room. Once again, thank you for reviewing us, I would love to have you back as our guest again soon! Best regards, Gergő Blaskovits Rooms Division Manager

5 out of 5

Amazing location right in the city centre

troubled times when our flight got cancelled and they were very helpful letting us use their other hotel for their business facilities. Any Qs we asked were answered very well and in a professional manner.

Posted by , from London on 25 Sep 2017

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4 out of 5

facilities

nice hotel .....bar and restaurant faclities average

Posted by on 1 Dec 2016

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4 out of 5

Very good hotel

Very nice hotel in excellent location. Good upgraded room, good breakfast, very helpful staff.

Posted by on 26 Jun 2015

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4 out of 5

Great location

My boyfriend and I stayed here in March 2015 for 3 nights. The hotel is in a great location and the staff were very friendly and helpful. We were easily able to walk to the major attractions. The only downside to the hotel was the absence of a shower curtain. The shower was great, but having no shower curtain meant that the bathroom floor got soaked. Nevertheless, we would definitely stay here again and we would recommend others too.

Posted by on 22 Mar 2015

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3 out of 5

its good and its bad

perfect location, you can't get better excellent free in room wi fi very very poor bed, quilt and pillows that is why i have given it a average rate would i recommend? i really really dont know... if you like a HARD bed and mega soft pillows then yes

Posted by on 6 Oct 2012

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4 out of 5

Posted by on 28 Feb 2020

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Comment from Hotel Management

23 Jun 2024 by Promenade City Hotel

Dear Guest,Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.We appreciate you taking the time to provide us with feedback about your experience.We're delighted to see that you had a generally positive experience during your stay.We value your constructive feedback.If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.Best regards,Dorian PremFront Office Supervisor

4 out of 5

Posted by on 22 Dec 2019

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Comment from Hotel Management

23 Jun 2024 by Promenade City Hotel

Dear Guest,Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.We appreciate you taking the time to provide us with feedback about your experience.We're delighted to see that you had a generally positive experience during your stay.We value your constructive feedback.If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.Best regards,Dorian PremFront Office Supervisor

5 out of 5
Die Lage des Hotels ist super! Das Personal war sehr freundlich.

Posted by , from Zürich on 12 Oct 2019

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Comment from Hotel Management

13 Nov 2019 by Gergő Blaskovits

Dear Ale, Thank you very much for choosing Promenade City Hotel for your stay in Budapest. I am glad to know that you were satisfied with the location and the friendliness of the staff. We would be more than happy, if you would be our guest again in the future. Best regards, Gergő Blaskovits Rooms Division Manager

4 out of 5
Hotelli vastasi odotuksiamme. Ympäristöstä ei kantautunut meluhaittoja ja kokemus huoneesta samanlainen. Huone siisti ja molemmilla hyvä sänky. Aaamiainen hyvä joskin tila melko pieni.

Posted by on 23 Sep 2019

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Comment from Hotel Management

23 Jun 2024 by Promenade City Hotel

Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to hear that the hotel met your expectations and that you enjoyed the clean room and good bed. Your feedback about the breakfast space is appreciated and will be taken into consideration.We look forward to welcoming you back in the future.Best regards,Dorian PremFront Office Supervisor

About the Promenade City Hotel

Location Vaci Street 22, Budapest, 1052

Property Features

Promenade City Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Promenade City Hotel also features dry cleaning/laundry services, express check-in, and a front desk safe. Smoking is allowed in designated areas at this 3-star Budapest hotel.

  • 45 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Transport

  • Train station: Budapest Boraros Square Station (2.1 km / 1.3 mi)
  • Metro station: Ferenciek Square Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Promenade City Hotel offers 45 accommodations with laptop-compatible safes and complimentary bottles of water. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Budapest hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • LCD television
  • Satellite channels
  • Premium channels
  • Combined shower/bath
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:00 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Promenade City Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HUF 6900.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 3
  • Contactless check-in is not available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 4.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HUF 4500 for adults and from HUF 4500 for children
  • Airport shuttle fee: HUF 18000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: HUF 18000 (one-way), (up to 12 years old)
  • Rollaway bed fee: HUF 6900.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Promenade
  • Promenade City
  • Promenade City Hotel
  • Promenade Hotel
  • Promenade Hotel Budapest
  • Promenade City Hotel Budapest
  • Promenade City Budapest
  • Promenade City Hotel Hotel
  • Promenade City Hotel Budapest
  • Promenade City Hotel Hotel Budapest

You should know

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Hungary. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.