Holiday Inn Express & Suites Buffalo Downtown - Medical CTR, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express & Suites Buffalo Downtown - Medical CTR, an IHG Hotel

1 bedroom, in-room safe, desk, laptop workspace
Lobby sitting area
Check-in/check-out kiosk
Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace
Check-in/check-out kiosk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Gym
  • 24/7 front desk

Explore the area

Map
601 Main St, Buffalo, NY, 14203
  • Chippewa District
    ‪1 min walk‬
  • Fountain Plaza
    ‪1 min walk‬
  • Buffalo Visitor Center
    ‪1 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪16 min drive‬

Room options

Suite, 1 Bedroom

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 46 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Mobility Accessible, Roll-in Shower)

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (Mobility Accessible, Bathtub)

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

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About this property

Holiday Inn Express & Suites Buffalo Downtown - Medical CTR, an IHG Hotel

Hotel with free breakfast, steps from Market Arcade Building
This smoke-free hotel features a fitness centre, a business centre and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Holiday Inn Express & Suites Buffalo Downtown - Medical CTR, an IHG Hotel offers 146 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Buffalo Downtown - Medical CTR, an IHG Hotel. During your stay, you're just a quick walk from Chippewa District. Features include free breakfast and free WiFi in public areas, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Market Arcade Building and CEPA Gallery
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available daily. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Express & Suites Buffalo Downtown - Medical CTR, an IHG Hotel.

This Buffalo hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 16 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 16.00 per day (500 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Buffalo Downtown Hotel
Comfort Suites Hotel Downtown
Comfort Suites Downtown Hotel Buffalo
Comfort Suites Downtown Buffalo
Comfort Suites Downtown Buffalo Hotel
Comfort Suites Buffalo
Buffalo Comfort Suites
Holiday Inn Express Buffalo Downtown
Holiday Inn Express Suites Buffalo Downtown
Holiday Inn Express Suites Buffalo Downtown Medical CTR

Holiday Inn Express & Suites Buffalo Downtown - Medical CTR, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 546 out of 1000 reviews" "
Rating 8 - Good. 306 out of 1000 reviews" "
Rating 6 - Okay. 68 out of 1000 reviews" "
Rating 4 - Poor. 35 out of 1000 reviews" "
Rating 2 - Terrible. 45 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Claudia, Port Elgin

Liked: Cleanliness, staff & service, property conditions & facilities
It was great to enter such a lovely suite of rooms. Walk to dinner and a show.
Stayed 1 night in Oct 2024

8/10 Good

BRAD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight to see a show at Shea’s Performing Arts Center. Theater was right around the corner. Good restaurants within walking distance. Room a little warm and would not cool down. Everything else was very good. Would definitely recommend staying here especially if going to a show.
Stayed 1 night in Oct 2024

2/10 Terrible

Michele

Travelled with group
How does a hotel sell out your reservation??
My reservation was cancelled because they were “sold out” even though I had booked the hotel room months ago. They offered to put me up at a different hotel at a discounted rate (~$25 less). Problem was it was farther away from the concert venue which meant I would have to find transportation or drive myself. In the end they made it right by comping the room but I am still very disappointed.
Stayed 1 night in Oct 2024

8/10 Good

Julien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

David

Good hotel facilities and location and a good stay in general. However, the hotel charged an additional charge to my credit card, approx £200 and a month later I have yet to receive a refund or even a response despite getting in touch so be wary of that.
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice room. No parking
Stayed 1 night in Sep 2024

10/10 Excellent

Lynn

Travelled with partner
The most comfortable hotel bed ever!
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
everything was great except there should have been parking provided at the hotel.
Stayed 1 night in Oct 2024

8/10 Good

Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfy! The only downfall was lack of parking
Stayed 1 night in Sep 2024

10/10 Excellent

Kwangsoo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for 1 night while I was in town for a funeral and it was a beyond my expectations for the price. Definitely would stay here again if I ever come back to Buffalo.
Stayed 1 night in Sep 2024

10/10 Excellent

Amiya

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property close to dining and the harbor.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No restauranrs near by. Restaurant in hotel was unattended.
Stayed 1 night in Sep 2024

10/10 Excellent

Terry, Van Nuys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to downtown and airport. Close to restaurants and theaters. Staff were so sweet.
Stayed 2 nights in Sep 2024

6/10 Okay

Ligia, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing it’s the mattress on the couch to thin no good to sleep and they don’t have parking
Stayed 1 night in Aug 2024

10/10 Excellent

spring

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff.
Stayed 3 nights in Aug 2024

8/10 Good

Esmir

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised how nice, well maintained, clean, and inviting this hotel was.
Stayed 1 night in Aug 2024

10/10 Excellent

Anatoly

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Sakthi Prasanna Kumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was excellent!
Stayed 2 nights in Aug 2024

10/10 Excellent

Rakesh

Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with group
Liked: Staff & service
Good location, basic hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Xiang

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The receptionist was hard to talk and unfriendly
Stayed 1 night in Jul 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bed comfortable. The front desk staff were nice. Unfortunately due to it being in the summer, the area is very quiet because all of the theatres (it is in the theatre district) are closed until the fall season.
Stayed 1 night in Aug 2024

6/10 Okay

Stefanie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel staff was a little confused about our reservation but were able to figure it out. Overall it is a fine hotel. However, they do not properly refrigerate their breakfast items - specifically dairy like cream cheese, yogurt and milk. The cream cheese sits out on the counter for hours and the temp of the milk fridge is way too high to keep foods safe enough for consumption. Food poisoning waiting to happen.
Stayed 2 nights in Jul 2024

8/10 Good

Julie-Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lovely breakfast including.
Stayed 1 night in Aug 2024