2/10 Terrible
Trevor C.
11 Nov 2022
Disliked: Cleanliness
unacceptable conditions we require a refund
This property did not relate to the pictures we saw when booking the property. It requires some serious maintenance and cleaning, it was filthy! we have photographs of how disgusting it is. The bins had not been emptied from the previous occupants and thick dust and grime every where, it also lacks basic amenities such as waste bins in the rooms, toilet roll holder and usable toilet brush. The cooking utensils and equipment was very sparse. The hoover was full of debris, and some of the crockery was chipped and cracked only leaving 3 usable mugs which meant we couldn't all have a drink at the same time.The shower curtain was dirty with stains the bath took ages to fill and empty. A very disappointing property. We have never experienced anything like this before with other agents we've used. We hope you will amend these issues so that other families can enjoy a better experience.
Trevor C.
Stayed 6 nights in Nov 2022