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Cairns Harbourside Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Cairns Harbourside Hotel

View from property
Breakfast area
View from property
Wine bar, ocean views, open daily
Outdoor spa tub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
209-217 Esplanade, Cairns North, QLD, 4870
  • Cairns Esplanade
    ‪4 min walk‬
  • Cairns Esplanade Charles Street Parkland
    ‪4 min walk‬
  • Cairns Base Hospital
    ‪8 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Premium Room, 2 Double Beds

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk

Premium Room, 2 Double Beds

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Superior Room, 1 King Bed with Sofa bed

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

In-room safe, individually decorated, individually furnished, desk

Superior Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed | In-room safe, individually decorated, individually furnished, desk

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Bed Premium

King Bed Premium | In-room safe, individually decorated, individually furnished, desk

King Bed Premium

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Superior Room, 1 King Bed

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | View from room

Premium Room, 1 King Bed

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for One King & One Single Standard

One King & One Single Standard | In-room safe, individually decorated, individually furnished, desk

One King & One Single Standard

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for One King & One Single Seaview

In-room safe, individually decorated, individually furnished, desk

One King & One Single Seaview

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Two Double Beds Standard Sea View

In-room safe, individually decorated, individually furnished, desk

Two Double Beds Standard Sea View

  • Sleeps 4
  • 2 Double Beds

View all photos for One-Bedroom King Suite

Living area | 108-cm LCD TV with satellite channels, TV, MP3 dock

One-Bedroom King Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Two Double Beds Standard

In-room safe, individually decorated, individually furnished, desk

Two Double Beds Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for King Bed Suite

In-room safe, individually decorated, individually furnished, desk

King Bed Suite

  • Sleeps 3
  • 1 King Bed

View all photos for One King One Single Bed Standard

In-room safe, individually decorated, individually furnished, desk

One King One Single Bed Standard

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for One-Bedroom Suite with Sea View

In-room safe, individually decorated, individually furnished, desk

One-Bedroom Suite with Sea View

  • Sleeps 4
  • 1 King Bed

View all photos for One King One Single Bed Standard Sea View

In-room safe, individually decorated, individually furnished, desk

One King One Single Bed Standard Sea View

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Two Double Beds Premium Sea View

In-room safe, individually decorated, individually furnished, desk

Two Double Beds Premium Sea View

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Twin Seafront

In-room safe, individually decorated, individually furnished, desk

Premium Twin Seafront

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium King Seafront

In-room safe, individually decorated, individually furnished, desk

Premium King Seafront

  • Sleeps 3
  • 1 King Bed

View all photos for Premium King Room with Sofabed

In-room safe, individually decorated, individually furnished, desk

Premium King Room with Sofabed

  • Sleeps 4
  • 1 King Bed

View all photos for Premium King Room

In-room safe, individually decorated, individually furnished, desk

Premium King Room

  • Sleeps 3
  • 1 King Bed

View all photos for King Standard Room

In-room safe, individually decorated, individually furnished, desk

King Standard Room

  • Sleeps 2
  • 1 King Bed

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4.3 out of 5, Excellent, (1005)
The price is €112
for 1 room
includes taxes & fees
14 Feb - 15 Feb
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About this property

Cairns Harbourside Hotel

Waterfront Cairns hotel in Cairns North with free parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Other amenities include a snack bar/deli, conference space and concierge services.
Cairns Harbourside Hotel offers 173 air-conditioned accommodations with MP3 docking stations and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 108-cm LCD televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Cairns Harbourside Hotel. During your stay, you're just a quick walk from Cairns Esplanade. Free WiFi in public areas, free self-parking and a free shopping centre shuttle are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy local and international cuisine at Harbourside Bar & Kitchen, a brasserie with ocean views
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes archery
  • Just a 4-minute walk from Cairns Esplanade and a 3-minute drive from Cairns Night Markets
  • Free shopping centre shuttle service
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2551 square feet (237 square metres) and includes conference space. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Cairns Harbourside Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4-star Cairns hotel is smoke free.

Harbourside Bar & Kitchen – This poolside brasserie specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Natural Wine Bar – This poolside wine bar specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Languages

Czech, English, Indonesian, Japanese, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Harbourside Bar & Kitchen
  • Natural Wine Bar

Things to do

  • Archery
  • Outdoor pool
  • TV in common areas

Family friendly

  • Changing table
  • Children's games
  • Free cot
  • Highchair
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,551 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Pool hoist on site
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 108-cm LCD TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 0.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 0.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cairns Harbourside
Cairns Mercure
Cairns Mercure Harbourside
Harbourside Cairns
Mercure Cairns
Mercure Cairns Harbourside
Mercure Harbourside
Mercure Harbourside Cairns
Mercure Harbourside Hotel
Mercure Harbourside Hotel Cairns
Holiday Inn Cairns Harbourside Hotel
Holiday Inn Harbourside Hotel
Holiday Inn Cairns Harbourside

Cairns Harbourside Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 533 out of 1005 reviews" "
Rating 8 - Good. 325 out of 1005 reviews" "
Rating 6 - Okay. 97 out of 1005 reviews" "
Rating 4 - Poor. 32 out of 1005 reviews" "
Rating 2 - Terrible. 18 out of 1005 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with the hotel and the staff, who were very helpful and accommodating. Location was good and view from our room was spectacular.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael, jacksonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location! It was a bit of a walk into the center, but that gave us quiet and a wonderful view of the ocean. Staff was responsive and facility was well kept.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, very comfortable mattresses, large room, tea and coffee, great views from balcony xx
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
Was only here for one night. Right on the Esplanade. Service at reception and in the bar/restaurant was excellent. Room was spacious and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Tariq

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, only a short walk to town. However, the billing system can be improved. Billed me wrong and took a lot of effort to resolve it.
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great can’t complain!
Stayed 2 nights in Oct 2024

10/10 Excellent

Kruthika

Liked: Cleanliness, staff & service, property conditions & facilities
Best time! Would again for sure.
Stayed 3 nights in Oct 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service
The shower leaked and the vent above the door rattled all night. Other than this it was a great spacious and clean room. Close to everything. Staff were extremely friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Stayed 1 night in Oct 2024

4/10 Poor

Melissa

Stayed 3 nights in Oct 2024

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful & walking distance was an advantage so we didn’t have to drive everywhere!! Thank you 🙏
Stayed 8 nights in Oct 2024

10/10 Excellent

Chi Wei Herbert

Stayed 3 nights in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The room rate was a bit high considering the age of the room and distance of the hotel from the main centre area. The shuttle bus only had limited hours. Staff were polite and helpful, the dining area and pool area were nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Saurabh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

JOCELYNE

Liked: Cleanliness, staff & service
No comments.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent room at the top of the property overlooking the ocean. It was spacious and well equipped. The reception staff were pleasant and helpful. Parking was available and easy to use. We were not so keen on our dining experience. It was not higher than an adequate rating.
Stayed 1 night in Oct 2024

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had a good amount of free parking around it. A full service restaurant.
Stayed 4 nights in Oct 2024

10/10 Excellent

Heidi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean comfortable bed. Will use this hotel for a business trip again
Stayed 1 night in Oct 2024

2/10 Terrible

Ivy

Disliked: Cleanliness, staff & service
I was not able to spend the night because my flight got mechanical problems, and QANTAS re-scheduled our flight for the following day. So, as a result I did not spend the night at the Harborside Hotel. Please note. I do not know how to turn those rating office. They are not correct as I have not stayed at the motel for the night.
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff so helpful in booking sightseeing tours, helping us to get to these destinations. Rooms clean and comfortable..
Stayed 5 nights in Oct 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was just lovely
Stayed 1 night in Oct 2024

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice. Appreciated the handheld shower wand. Not a lot of parking in the hotel lot so had to park on the street sometimes. Nothing within walking distance for food or shopping.
Stayed 2 nights in Oct 2024