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Prive Thermas Hotel by WAM Experience

3.0 star property
VIP Access

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Photo gallery for Prive Thermas Hotel by WAM Experience

Garden
Reception
Bar (on property)
Exterior
Luxury Room | Minibar, in-room safe, blackout curtains, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Bar
  • Housekeeping
  • Pool
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Rua do Balneário, Qd 10, Lote 19, Caldas Novas, GO, 75690-000
  • Water Park
    ‪1 min walk‬
  • Acqua Park diRoma
    ‪19 min walk‬
  • Japanese Gardens
    ‪5 min drive‬
  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Shower, hair dryer, towels

Deluxe Room

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Luxury Room

Luxury Room | Minibar, in-room safe, blackout curtains, soundproofing

Luxury Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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4.0 out of 5, Very good, (247)
The price is €72
for 1 room
includes taxes & fees
14 May - 15 May
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About this property

Prive Thermas Hotel by WAM Experience

Family-friendly hotel with 7 outdoor pools and free breakfast
Along with 7 outdoor pools, this hotel has a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a snack bar/deli and a sauna are on-site.
Prive Thermas Hotel by WAM Experience offers 168 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Prive Thermas Hotel by WAM Experience , you're just a quick walk from Water Park. Enjoy features like free breakfast and free WiFi in public areas, plus 7 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • The restaurant, swim-up bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 7 outdoor pools
  • Services include a porter and luggage storage
  • On-site recreation includes a steam room, a sauna and a playground
  • Steps from Water Park and 8 minutes on foot from Feira do Luar
As a guest of Prive Thermas Hotel by WAM Experience , you'll find 7 outdoor swimming pools, a sauna, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The family-friendly Prive Thermas Hotel by WAM Experience also features an arcade/games room, a garden, and a hair salon. A complete renovation of Prive Thermas Hotel by WAM Experience was completed in 2016.

Smoking is allowed in designated areas at this 3-star Caldas Novas hotel.

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 7 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests have access to the following water parks: Clube Privé, Water Park, and Nautica Praia Clube.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Prive Thermas
Prive Thermas Hotel
Prive Thermas – OFICIAL
Prive Thermas Hotel by WAM Experience
Prive Thermas Hotel by WAM Experience Hotel
Prive Thermas Hotel by WAM Experience Caldas Novas
Prive Thermas Hotel by WAM Experience Hotel Caldas Novas

Prive Thermas Hotel by WAM Experience Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 58 out of 118 reviews
Rating 8 - Good. 46 out of 118 reviews
Rating 6 - Okay. 10 out of 118 reviews
Rating 4 - Poor. 2 out of 118 reviews
Rating 2 - Terrible. 2 out of 118 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Very satisfied but one persistent issue

This is a fine resort hotel, however, I was troubled by the inoperative Air Conditioning which ultimately required that we move to a different room. It was on-and-off, and was ultimately resolved, but the problem was annoying and interruptive. Otherwise, a great stay! Great food, very nice staff.
Stayed 1 night in May 2019

10/10 Excellent

Marcos Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Carlos Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Marco

Stayed 6 nights in Dec 2024

10/10 Excellent

Ruy

Stayed 3 nights in Jan 2025

8/10 Good

dangelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom, conservado, atendimento excelente! A única coisa que poderia melhorar seria, diferenciar nas variedades das refeições, pois dos quatro dias de minha hospedagem, tanto o café quanto a janta, foram basicamente os mesmos alimentos.
Stayed 4 nights in Jan 2025

8/10 Good

Bruno P

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Tudo muito bom, mas está ficando ultrapassado e sem reformas, alimentação caiu muito, atendimento dos bares sempre com muitos itens faltantes
Stayed 5 nights in Jan 2025

4/10 Poor

Hermes

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fiasco de viagem

eu e minha família frequentamos o Hotel Privê desde 2007 e nunca passamos o que passamos neste final de ano! Tanto o Hotel qto os parques piscinas sujas, agua com nata de protetor solar, pessoas com intoxicação alimentar e pela agua da piscina, cardáio muito a desejar, já foi bom, sem diversificação. Só servidos alimentos mal preparados, as pessoas não sabiam o que estavam preparando, máquinas de café 3 por;em 2 quebradas. Serviço de piscina além de muito caro,o que não era, não dinha itens para elaborar bebidas. Frutas só melancia e mamão no café, no almoço só melancia. Comidas que sobraram da famigerada ceia foram servidos até sexta imgina como sabor de azedo rançoso. A ceia, reunirão 7 hoteis nos parques aquticos, sem nenhuma organização, ai serviram a comida como se fossemos animais, era disputa por mesa, cadeira e comida, simplismente peguei minha família e sai dali pois não preciso passar por esta humilhação. Repito de 2007 até 2023 nunca havia acontecido isto. Ridicula as férias. Obs. não sou só eu quem está reclamando era hunanime a reclamação, porém, nesta hora só tem atendentes.
Stayed 6 nights in Dec 2024

10/10 Excellent

Cláudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Nathália

Liked: Cleanliness, staff & service, property conditions & facilities
Sou hóspede frequente, as piscinas são as melhores para crianças pequenas em hoteis na cidade. Tem arvores e sombra. A comida na area da piscina tem valor muito alto em relação a outros hotéis, alto mesmo.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Alguns pontos de observação Wifi muito ruim, recreação praticamente inesistente, estacionamento insuficiente para a quantidade de hospedes alem disso o estacionamento as vagas são ruins e iluminaçao e pessima e tambem muito sujo
Stayed 4 nights in Dec 2024

10/10 Excellent

Nathália

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Nayara

Stayed 2 nights in Nov 2024

2/10 Terrible

SONIA

Stayed 1 night in Oct 2024

10/10 Excellent

Marcos

Stayed 3 nights in Sep 2024

8/10 Good

LEANDRO

Liked: Cleanliness, staff & service, property conditions & facilities

Razoável mais tem espaço pra melhoria

marcarão no jantar incrível. Café da manhã incrível.
Stayed 3 nights in Sep 2024

4/10 Poor

Jade

Travelled with family
Disliked: Staff & service
Estadia razoável. Tivemos a opção de café da manhã e jantar, porém o jantar só dá pra comer o macarrão que fazem na hora, o restante era comida que restava do almoço e como eram três diárias tivemos que jantar fora um dia, ou passávamos três dias a macarrão. Em um dia a principal piscina estava vazia sem nenhum aviso do motivo. No domingo durante o dia não tinha funcionários no bar da piscina, para consumir alguma coisa precisávamos sair da piscina e ir ao bar do lado para fazer o pedido e que demorava bastante para ser servido, e o valor da diária foi o mesmo dos outros dias onde o bar da piscina estava funcionando. É como se nada dentro do hotel funcionasse no domingo, sendo assim o valor da diária teria que ser alterado.
Stayed 3 nights in Aug 2024

10/10 Excellent

cleverton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estadia perfeita , funcionários atenciosos boa comida perto do centrinho, gostamos
Stayed 4 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito top

Gostamos demais, café da manhã top, jantar muito bom, limpeza do quarto excelente. Foram 3 dias.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Disliked: Room comfort

Melhorias...

Fiquei hospedado 5 dias e pelo preço que paguei a comida ficou muito a desejar, sem variedade nenhuma, tanto café da manhã, quanto no jantar. Cama de casal terrivel, e limpeza poderia melhorar um poucos mais, principalmente nos banheiros (não somente nos quartos, mas nos banheiros externos do hotel). Funcionários do parque Kawana totalmente despreparados para lidar com o público (restaurante e sorveteria) sendo muitas vezes mal educados nos atendimentos. Pensaria duas vezes para retornar no Prive Thermas Oficial.
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Águas dos parques geladas

Esse é o melhor hotel para ficar em Caldas Novas, acesso a diversos parques com muitas coisa para crianca. Comida ótima ele atendimento muito bom. Única coisa q massa hospedagem me colocaram q me apto p d, sem box…banheiro molhava todo. Além disso, as águas dos parques geladas…péssimo para as crianças.
Stayed 4 nights in Jul 2024

10/10 Excellent

VIVIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Recomendo!!!! ☺️

Foi ótimo, momentos maravilhosos com a família, tudo no hotel foi excelente.
Stayed 4 nights in Jul 2024

10/10 Excellent

SAMUEL DE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo lugar para família

Ótima estadia, com muito conforte, comida boa, piscina quente. Lugat maravilhoso para passar com a família e descansar.
Stayed 5 nights in Jun 2024

10/10 Excellent

Cintia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local perfeito, funcionários muito educados e atenciosos, limpo, piscinas limpas e com temperaturas variadas, apenas a academia precisa de uma manutenção, os aparelhos estão quebrados e jogados, o resto, não tenho nada do que reclamar.
Stayed 5 nights in Mar 2024

6/10 Okay

AFONSO JOSÉ D

Liked: Staff & service, room comfort

Precisa melhorar em muitos pontos

Em relação a outros hotéis este deixou muito a desejar - Chuveiro horrível - Cofre sem pilhas e sem orientações como usar - Comida média pra baixo - Ar condicionado muito barulhento - Serviço de TV horrível Enfim não gostamos
Stayed 5 nights in Mar 2024