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Pavilion on Northbourne

4.5 star property

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Photo gallery for Pavilion on Northbourne

Interior
Front of property
Lobby
Outdoor pool
Minibar, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
242 Northbourne Avenue, Dickson, ACT, 2602
  • Canberra Centre
    ‪3 min drive‬
  • Australian National University
    ‪3 min drive‬
  • Civic Square
    ‪4 min drive‬
  • Canberra, ACT (CBR-Canberra Intl.)
    ‪18 min drive‬

Room options

View all photos for Balcony Room

Minibar, in-room safe, desk, blackout curtains

Balcony Room

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Atrium Hotel Room

Minibar, in-room safe, desk, blackout curtains

Atrium Hotel Room

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Living area | 32-inch LCD TV with digital channels, TV

Standard Apartment, 1 Bedroom

  • 64 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for One Bedroom Suite

One Bedroom Suite | Minibar, in-room safe, desk, blackout curtains

One Bedroom Suite

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Minibar, in-room safe, desk, blackout curtains

Standard Apartment, 2 Bedrooms

  • 120 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Spa Suite

Minibar, in-room safe, desk, blackout curtains

Spa Suite

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

Similar properties

Exterior

Mercure Canberra

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (1002)
The price is €106
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Mercure Canberra

About this property

Pavilion on Northbourne

Hotel with free parking, near Australian National University
This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Pavilion on Northbourne offers 156 accommodations with minibars and a safe. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the convenient parking at Pavilion on Northbourne. During your stay, you'll be within walking distance of Australian National University. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy garden views while dining at Atrium Restaurant and Bar
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness, comfy beds and overall comfort
  • Just a 3-minute drive from Australian National University and 7 minutes from Parliament House
Pavilion on Northbourne offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 5382 square feet (500 square metres) and includes a conference centre. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Pavilion on Northbourne. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Canberra hotel.

For a fee, guests can enjoy a full breakfast daily.
Atrium Restaurant and Bar – Overlooking the garden, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), Croatian, English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Polish, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available for a fee: AUD 32 to 32 for adults and AUD 13 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Atrium Restaurant and Bar

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,382 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 32 to 32 for adults and AUD 13 to 13 for children
  • Late check-out fee: AUD 20 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Pavilion Northbourne Dickson
Pavilion Northbourne Hotel Dickson
Pavilion On Northbourne Canberra
Pavilion Northbourne Hotel
Pavilion Northbourne
Pavilion On Northbourne Hotel Canberra
Pavilion on Northbourne Hotel
Pavilion on Northbourne Dickson
Pavilion on Northbourne Hotel Dickson

Pavilion on Northbourne Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 1232 reviews
Rating 8 - Good. 444 out of 1232 reviews
Rating 6 - Okay. 120 out of 1232 reviews
Rating 4 - Poor. 49 out of 1232 reviews
Rating 2 - Terrible. 34 out of 1232 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Stayed 2 nights in Oct 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money as room was spacious and clean. Atrium restaurant area is absolutely lovely and has great food and ambience.
Stayed 1 night in Nov 2024

10/10 Excellent

peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay staff very friendly good location
Stayed 3 nights in Nov 2024

6/10 Okay

Kevin

Liked: Cleanliness, room comfort
Disliked: Staff & service
The rooms are fine, don't ask for early check-in
Prefracing: I know they don't offer early check in. But hear me out. We booked this because we were being picked up for a wedding. I called a week in advance and I was told over the phone that they had put a mark on my booking to let them know to check for early check in. This was fine, I was told to call closer to the day. I call the day before we were to travel down. They said call the morning of, that's fine. We call the morning of - as we were on the road to Canberra. Brett picks up the phone, says he's unsure we'll just have to talk to the desk when we get there. My wife is breastfeeding and needs some privacy to pump. So we were hoping there was a parents room, or at worst - a disabled toilet. We get to the hotel, room is still unavailable and we have to wait for another 20 minutes before they can check if there's a room available. My wife asks for a parents room. There is none, we can use the disabled toilets - it is locked, opened with a butter knife. So not a great start. I approach the desk again, a sweet lady (did not get her name, but you were the only brown person on staff that day) was gracious and said you could find us a room potentially. She finds a room, says she will walk up to us and give us a key. She does, we get into our room. The room, and the rest of the hotel is fine. Perfectly acceptable. But just weird policies around early check in that made it more stressful than required. Why do you have to contact the other person to confirm??
Stayed 1 night in Nov 2024

10/10 Excellent

Elaine

Stayed 2 nights in Oct 2024

2/10 Terrible

Karli

Disliked: Staff & service, amenities, property conditions & facilities
I have enjoyed my stayed at the pavilion on a number of occasions. However this time will be the last. Extremely disappointed with restaurant, whether they lost or just didn't take my phone booked. After 35 minutes with no service we decided to have our order in our room (as the atmosphere was not inviting) for some reason we weren't allowed to order from the menu we'd read for so long. The person taking our order was obviously in training, where was the supervisor? After ordering room service i asked how long it would be. 15 minutes was the response from two employees. 50 minutes later when I called the restaurant to find out where our dinner was. She hung up on me... The food arrived cold. The garlic bread I'm sure was left overs from another customers plate. The 3rd level smelt like stale body odour throughout. The smell then wafted through the AC. I booked and paid for a roll away bed. At 11 while still waiting i was informed "sorry housekeeping is locked for the night". I eventually got the bed, but only with my insistence. All in all extremely disappointing and a massive waste of money.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Amenities
Stayed one night for a special occasion in one of the spa rooms. It was fantastic although the TV wouldn’t connect to the internet restricting the viewing choice.
Stayed 1 night in Nov 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
quiet and comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Stavros

Stayed 2 nights in Aug 2023

10/10 Excellent

Kefeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Siewlee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite arm is much better than the normal section and is good value for money
Stayed 2 nights in Oct 2024

10/10 Excellent

Tonya

Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return travellers to this green oasis in the city
A convenient location. Professional and friendly staff. The plants give this hotel a relaxed vibe. Broad range of choices at the breakfast buffet.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service
Great hotel, great service and staff. Rooms are ok, bathrooms are a bit tired looking but still good. The bar is great, very relaxing environment.

8/10 Good

Sof

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from the little cosmetic faults of the room I had stayed in, everything was relatively clean, and comfortable. The beds were comfortable, there was next to no noise from neighbouring rooms, or the busy road right outside. Having the food from the Atrium was delicious, though due to the price, I may not eat there again. The option for 24 hour room service was not used by me, but very convenient in the instance if I needed something to eat throughout the night. All in all, if I return to visit Canberra again, I will be staying here.
Stayed 2 nights in Nov 2024

8/10 Good

Peter

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Shona

Travelled with family
Liked: Cleanliness, staff & service, room comfort
All good here.
The place was great, sure it might be a bit tired, but the place was clean, th bed comfortable, water pressure great. Free car parking. Has bar and restaurant.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really well maintained and the inside is immaculate and the bar lounge dining area under the big The type circus top is really inviting with all the greenery around rooms are accessible as an elevator therefore upstairs so you don’t have to lug you luggage upstairs the rooms are well appointed And the staff are really good and parking is safe and secure
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing negative to say about my experience
Stayed 1 night in Oct 2024

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant and convenient
Clean, comfortable room - although a friend noted worn carpets, so perhaps not all rooms are of the same standard. Very pleasant atrium for coffee or dining. About 5 mins walk to tram to city. Secure parking at rear but may be a long way from hotel entrances. Be wary of trees dropping filmy substance on cars in some parts.
Stayed 2 nights in Oct 2024